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How do I make a telephone call using "Click to Dial"?
As explained on the hardware datasheets for your allocated device there are a number of
ways you can make a telephone call over the Horizon handsets, however there is also the
ability to "Click to Dial" from the Horizon system.
"Click to Dial" means that the Horizon system will call the number of the account you're
logged in as, and once answered, then connect you through to the number against which
you have clicked the "Dial" button
This feature is available wherever a contact or directory entry is shown on the screen.
How do I setup Call forwarding?
Call forwarding is the ability to redirect a call from delivering it to your handset, to
delivering it to another number.
This can be setup from the dashboard screen by selecting on the drop down box showing
"Call Forwarding Inactive "and your then able to define a number, and update this field
with this detail
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