The standard features requested on your initial access are:
Call Handling – Decide how you would like to route incoming calls
•
Twinning – The ability to phone a mobile device or another number if your
•
phone or extension is dialled
Change of password – Change the password assigned to ensure this is unique to
•
your user access
Once completed and to ensure your aware of all features available through the Horizon
system we would advise reviewing the following areas.
From the Horizon dashboard, you have the ability to influence a number of user
settings as well as review your own call usage and performance
Page | 11
The Dashboard