Recording Shows - TiVo BOLT Series Viewer's Manual

RECORDING SHOWS

CAN I RECORD MORE THAN ONE SHOW AT THE SAME TIME, OR WATCH ONE CHANNEL
AND RECORD ANOTHER?
The TiVo box is capable of recording multiple shows on different channels at the same time.
WHY CAN'T I ADJUST THE RECORDING QUALITY OF SOME SHOWS?
• There's no option to change the recording quality of HD or digital broadcast shows. The TiVo box records
the pure digital signal it receives.
HOW CAN I RECORD A SHOW (OR SHOWS) WHEN THERE IS A CONFLICT?
• The TiVo box gives each repeating recording a priority. You can resolve some conflicts using the OnePass
Manager to change priorities. (OnePass shows and auto-recording WishList shows are repeating recordings.)
• Set up OnePass searches to include streaming videos. Since streaming videos are available any time, no
recording is necessary. You'll be less likely to encounter conflicts and less likely to run out of space in the My
Shows list.
• If you encounter a conflict for a single episode, you can see if the episode you want will air at a different time.
Select the show from the To Do List, then select 'View Upcoming Episodes.'
• You can sometimes resolve recording conflicts by changing the 'Stop Time' or 'Start Time' Recording
Options. You can do this when you set up a recording. Just move to "Get this show, and then use the RIGHT
arrow - on the right of the arrows circle just below the TiVo button on your remote - to move to "Options"
and press SELECT - the round button at the center of the arrows circle on your remote.
• If a single episode of a repeating recording conflicts with another show, you can select that episode in the To
Do List and change it independently of the rest of the repeating recording.
I CAN'T FIND MY SHOW IN A SEARCH EVEN THOUGH I KNOW IT'S ON.
• The TiVo box uses your Channel List and Video Provider list to search for shows. Verify that the channel is
selected in your Channel List. Does the channel have a check mark next to it? To give it one, highlight the
channel and press SELECT. Also make sure that all video providers are selected in your video provider list.
• Look on the Network Settings screen for the time of the last successful connection to the TiVo service. If it
was more than 36 hours ago, your TiVo box may be having trouble connecting to the TiVo service. Select
'Connect To The TiVo service Now.' If your connection is successful, new program information will be
downloaded and organized, and will become available to search in about one to five hours.
• Is your TiVo service account up to date? Check your account status on the System Information screen. If your
account is suspended or closed and you wish to re-activate it, go to tivo.com/manage, or contact TiVo
Customer Support at 1-877-367-8486 (1-877-FOR-TIVO).
• Occasionally the program information provided by the networks includes errors. We would like to hear of
any inaccuracies you discover so that we can work with our providers to correct them. Contact TiVo
Customer Support at 1-877-367-8486 (1-877-FOR-TIVO).
I CAN'T SEARCH FOR SHOWS. THE TIVO BOX SAYS IT IS ORGANIZING PROGRAM
INFORMATION.
• Your TiVo box may not have all its program information yet. The first time you go through Guided Setup, the
TiVo box downloads some program information from the TiVo service. More program information becomes
available after the next time the TiVo box connects to the TiVo service. After 24 hours, full information (up to
2 weeks) is available.
• If the TiVo box loses power while it is organizing program information, the organizing process will stop until
the TiVo box makes a successful connection to the TiVo service, and then will start again. If your TiVo box lost