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Summary of Contents for ASCOM Care Phone GSM
- Page 1 TD 92816EN Programming and Installation Manual Care Phone Analog Care Phone GSM 17-July 2012 / Ver. B...
- Page 2 Ascom Tateco AB makes no warranties as to the contents of this document and specifically disclaims any implied warranties pertaining to fitness for any particular purpose.
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Page 3: Table Of Contents
Care Phone Contents 1 Introduction ..........................2 1.1 Care Phone Analog / Care Phone GSM ................... 2 1.2 General Description of the Tx4 Alarm Transmitter ..............3 1.3 New functions of Analog Care Phone / GSM Care Phone ............4 1.4 Buttons .......................... - Page 4 Programming and Installation Manual TD 92173GB Care Phone 9.4 Attempts ..........................39 9.5 Connection type ........................39 9.6 Outgoing call ........................39 9.7 Incoming call ........................40 9.8 Timers ..........................40 9.9 Test Alarm ..........................41 9.10 Link Test ..........................41 9.11 Extended ..........................
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Page 5: Introduction
Analog Care Phone and Care Phone GSM. The manual for the most part covers both models, but the part that deals with GSM, of course, only applies to Care Phone GSM. When both models are referred to in the text it states, Analog Care Phone / GSMCare Phone. -
Page 6: General Description Of The Tx4 Alarm Transmitter
Programming and Installation Manual TD 92816EN Care Phone General Description of the Tx4 Alarm Transmitter Image 1. Analog Care Phone / GSM general description Alarms can be activated with the alarm transmitter Tx4. When the red button is pressed a red LED lights up on the transmitter for a short period. When the alarm has been received by Analog Care Phone / GSMCare Phone a signal is sent back to the alarm transmitter to confirm that the alarm has been activated, then a green LED lights up briefly. -
Page 7: New Functions Of Analog Care Phone / Gsm Care Phone
1.3.3 GSM functionality With the Care Phone GSM you have the ability to activate an alarm over the mobile network, which provides good security if the analogue telephone network is down. For each telephone number you can choose if the communication is to be made via telephone lines or wirelessly via the mobile network. -
Page 8: Buttons
Programming and Installation Manual TD 92816EN Care Phone Buttons Analog Care Phone / GSM Care Phone has three buttons on the top, all designed to be easy to push on. The buttons are: • Active Alarm (Red) • Reset (Green) •... -
Page 9: Leds
Programming and Installation Manual TD 92816EN Care Phone LEDs On the top of the Care Phone there is a green light that indicates if the Care Phone has power, a yellow/orange light indicates the function present and a red light to indicate if something is wrong. The following table describes the LED signals and statuses: Signal Status... -
Page 10: Battery
Phone Analog and Care Phone GSM have different batteries. The standard battery in Care Phone Analog provides backup for about 100 hours. The rechargeable battery, which is standard in Care Phone GSM is more powerful and gives backup for up to 420 hours. -
Page 11: Programming
Programming and Installation Manual TD 92816EN Care Phone Programming The Care Phone must be programmed before it can be installed with the care recipient. To program the Care Phone, follow the instructions in section 5.1. Connection to power supply The mains adapter is plugged into an ordinary electrical socket and to the socket on the back of the Care Phone marked 12V (see image 3 below). -
Page 12: Connection To Mobile Network
TD 92816EN Care Phone Connection to mobile network To insert a SIM card in Care Phone GSM: Loosen the screw to the battery cover and pull it out. Slide the SIM card into the holder as shown in image 4 below. -
Page 13: Programming Structure
Programming and Installation Manual TD 92816EN Care Phone Programming Structure This section helps you to structure the values to be inserted into the hand terminal, which is then used to program the Care Phone. Read through it and then fill in the corresponding tables in Appendix A at the end of this manual. The completed tables facilitate the programming of the hand terminal. -
Page 14: Table Of Alarm Receivers' Addresses
• Number of calls the Care Phone shall make to the different alarm telephone numbers. • As Care Phone GSM does not have a fixed IP connection all communication to the IP addresses is wireless. When the user programming has been completed, it may look like the table below. - Page 15 Programming and Installation Manual TD 92816EN Care Phone Table for Sequences Type of Alarm Sequence Medical alarm Sequence 1 Passive alarm Sequence 1 Acc./ Mains Sequence 2 Fire Sequence 1 Person Protect Sequence 3 Extended Sequence 2 Emerg./ Remind Sequence 1 Assistance Sequence 1 User defined...
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Page 16: Programming Of The Hand Terminal
Programming and Installation Manual TD 92816EN Care Phone Programming of the Hand Terminal Introduction to the Hand Terminal The Care Phone is programmed using a HT-III Hand terminal (see image 5), which connects to the back of the Care Phone using the supplied red wire. Note: The text in the display will be shown like this in the rest of the document. - Page 17 Programming and Installation Manual TD 92816EN Care Phone Analog Care Phone / GSM Care Phone can be programmed to wait 500 ms before the phone is switched. Use button when you enter the phone number to enter a W. The display of the hand terminal shows four rows such as: There can be more rows in the menu that are not displayed.
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Page 18: Creating And Saving Programming In The Hand Terminal
Programming and Installation Manual TD 92816EN Care Phone Image 6. Data flow between the hand terminal memory areas and the care phone Creating and Saving Programming in the Hand Terminal Follow these instructions step-by-step to program the default values that you want to program the Care Phone with, and save these in the preset area. - Page 19 Programming and Installation Manual TD 92816EN Care Phone • The display of the hand terminal shows the following: • Press on the hand terminal. The display will show: Choose the model you want to program by pressing and then press Yes. •...
- Page 20 Programming and Installation Manual TD 92816EN Care Phone • Enter the phone number from the alarm number table in Appendix A. Write the numbers in sequence without a hyphen. To delete numbers if you accidentally press wrong, press • If you have to enter a 0 to access an outside line, enter 0 and then T before entering the usual number, for example, "0T040123456".
- Page 21 Programming and Installation Manual TD 92816EN Care Phone 4.2.4 Programming of Protocol • When sections 4.2.2 and/or 4.2.3 are finished, continue according to the below: Choose Protocol Choose Protocol A Value STT has been press Yes press Yes acquired ...
- Page 22 Programming and Installation Manual TD 92816EN Care Phone Choose Alarm Types Choose Medical Alarm Choose Sequence 1 press Yes press Yes press Yes • Choose which sequence shall be used for the different alarm types. For example, you can set it so that all medical alarms call according to "Sequence 1".
- Page 23 4.2.7 Programming of connection type • If you have a Care Phone GSM, you can choose how the phone number you provided is to be called, i.e. done via the analogue line or via GSM. (See table in Appendix A.) •...
- Page 24 Programming and Installation Manual TD 92816EN Care Phone • Press No to leave the "GSM functions" menu. 4.2.9 Save in the preset area • When all installations are complete they must be saved in the hand terminal's preset area. Press NO once Choose Save to Preset Enter 1789 press Yes...
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Page 25: Programming Of The Analog Care Phone / Gsm Care Phone
Programming and Installation Manual TD 92816EN Care Phone Programming of the Analog Care Phone / GSM Care Phone Programming the Care Phone is easy to do with a pre-programmed hand terminal of the model HT-III (see section 4.2). Many of the more common programming services, such as programming of accessories and changing the speaker volume can also be done by using the buttons on top. - Page 26 Programming and Installation Manual TD 92816EN Care Phone 5.1.2 Basic programming of Analog Care Phone / GSM Care Phone Follow these instructions to provide the Care Phone with the obligatory information about the alarm code, telephone number, etc. Note! In order to carry out the basic programming it is necessary to have pre-programmed the hand terminal.
- Page 27 Programming and Installation Manual TD 92816EN Care Phone • Press No three times. • Choose >Quit<, press Yes • Enter No to the question "Send changes to phone? Press Yes/No". • The accessory is now installed in the Care Phone. •...
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Page 28: Programming Via Buttons On The Top Of The Care Phone
Programming and Installation Manual TD 92816EN Care Phone Programming via buttons on the top of the Care Phone Many of the basic functions can be operated via buttons on the top of the Care Phone. In section 1.4 there is a list of these functions. 5.2.1 List of functions in programming mode Here is how to enter the programming mode and how to access the functions contained in the programming mode. - Page 29 Programming and Installation Manual TD 92816EN Care Phone 5.2.2 Programming the alarm transmitter via the buttons To program an alarm transmitter for Analog Care Phone / GSM Care Phone without using the hand terminal, do as follows. • Press the green button and hold. •...
- Page 30 Programming and Installation Manual TD 92816EN Care Phone 5.2.4 Change the speaker volume You can easily change the speaker volume, even if you do not have a hand terminal available. • Press the green button and hold. • Also press the red and grey buttons and hold them down until an ascending beep is heard.
- Page 31 • Press the grey button down until you hear five consecutive beeps. Release the button. • Count the number of beeps. The number is the error code. • When you contact Ascom for help with a GSM problem, give them the code. 17-July 2012 / Ver. B...
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Page 32: Battery Replacement
Programming and Installation Manual TD 92816EN Care Phone Battery Replacement Battery replacement for the Care Phone • When the battery needs replacing (i.e., when the Care Phone sends accumulator alarms) do the following: • Remove the back cover of the Care Phone. •... -
Page 33: Battery Replacement For Tx4
Battery replacement for Tx4 The battery can be replaced in the Tx4 alarm transmitter. Order a battery replacement kit from Ascom. It contains a new battery, a new silicon cover and a new plastic bottom part. Note: Only batteries supplied by Ascom may be used. -
Page 34: Commands To The Care Phone
Programming and Installation Manual TD 92816EN Care Phone Image 18. Turn the new silicon cover inside out and place it against the circuit board before you turn it back. Image 19. Attach the ring by pressing it on from the back of the transmitter until a click sound is heard. -
Page 35: Type Of Alarm
Programming and Installation Manual TD 92816EN Care Phone Type of alarm Overview Depending on what caused the alarm, different types of alarms are sent to the alarm receiver. The table below lists all alarm types, whether it is possible to cancel the alarm with the reset button and whether voice communication with the care recipient is possible. -
Page 36: Explanation
Programming and Installation Manual TD 92816EN Care Phone Explanation The following is a description of the different alarm types: Medical alarm What is known as an active alarm. The alarm is activated by the portable alarm transmitter/Care Phone. Medical alarm with low battery Same as above, but also indicates that the alarm transmitter's battery is faulty. - Page 37 Programming and Installation Manual TD 92816EN Care Phone Emergency Alarm There is a special staff alarm transmitter that generates an emergency alarm. Reminder alarm If no member of staff assists the care recipient or if they forget to mark the present status a reminder alarm is generated.
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Page 38: Description Of Menu Selection In The Hand Terminal
Programming and Installation Manual TD 92816EN Care Phone Lost test alarm If the alarm transmitter has not sent its test alarm as per the test alarm routine, the Care Phone sends a link test alarm to the alarm receiver. Since more than one alarm transmitter can be programmed to the Care Phone, the failed test alarms have been numbered. -
Page 39: Program
Programming and Installation Manual TD 92816EN Care Phone Save to preset This means that programming changes that have been executed are stored in the hand terminal memory. You are requested to enter a code, which is 1789. All program changes which are not specific for an individual Care Phone should be stored with this command. - Page 40 Programming and Installation Manual TD 92816EN Care Phone The care recipient's alarm transmitter is often programmed as >Transmitter 1<. It is possible to program an additional 15 radio based transmitters for the care recipients at the >Transmitter 2<, >Transmitter 3< etc. Different types of transmitters can be programmed, such as door alarm, bed alarm and fire alarm.
- Page 41 Programming and Installation Manual TD 92816EN Care Phone No. of digits Here you can specify whether one or two digits at the end of the alarm code must be replaced. The alternatives are <Repl. 1 digit> and <Repl. 2 digits>. Protocol Specifies which communication protocols are to be used for the communication.
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Page 42: Attempts
Programming and Installation Manual TD 92816EN Care Phone Repeat sequence In this menu, specify how many times the sequences shall run. The value can be set between 1 and 9, the factory default is 1. Note that the value applies to all four sequences. -
Page 43: Incoming Call
Programming and Installation Manual TD 92816EN Care Phone Precall signal Determines what type of signal is heard in the loudspeaker on the Analog Care Phone / GSM Care Phone when a medical alarm is activated. The menu is multiple-choice <Type 1> <Type 2> <Type 3> <Type 4> and <Not activated>. The factory default is <Type 1>. -
Page 44: Test Alarm
Programming and Installation Manual TD 92816EN Care Phone Test Alarm Test Alarm has a submenu consisting of: >Interval< >First Alarm< >Next Alarm< >Interval< is a menu choice where you specify how many hours between test alarms. If you want the Care Phone to sound the test alarm once a day, then enter the value 24. -
Page 45: Extended
Programming and Installation Manual TD 92816EN Care Phone Mains return Determines if Analog Care Phone / GSM Care Phone will send a return of power, when power is restored. If this feature is enabled, notice of return of power is sent from Analog Care Phone / GSM Care Phone from 5 to 35 minutes after the power returns. -
Page 46: I/O (Inputs / Outputs)
Programming and Installation Manual TD 92816EN Care Phone Number of reminders Determines the number of reminder alarms (between 1 and 20, factory default is 10). The time until the next reminder alarm is halved for each new alarm down to where the alarm is sounded every four minutes. - Page 47 Programming and Installation Manual TD 92816EN Care Phone <Alarm Receipt> used to activate the relay when an alarm has been sent to an alarm receiver and has been received by the alarm receiver. <System Warning> used to activate the relay when the function "System Warning' indicates that something is wrong.
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Page 48: Gsm Functions
Programming and Installation Manual TD 92816EN Care Phone the status on the Care Phone. Here under >Alarm button light< you can also set the alarm button LEDs to be activated or not. 9.13 GSM functions Has a submenu for the SIM card settings. >Activation<... -
Page 49: Appendix
Programming and Installation Manual TD 92816EN Care Phone Appendix 10.1 Appendix A -Specific information for your hand terminal Fill in all the information below, it facilitates matters for you to know how the Care Phone is programmed. (For example, see Section 3.1 and 3.2.) Table for telephone numbers for communication via the analogue telephone network or GSM: Phone no. - Page 50 Programming and Installation Manual TD 92816EN Care Phone Table for sequences for the respective alarm types Fill in the table below with information regarding in which sequence the respective alarm types shall be sent. (For example, see Section 3.3.) Alarm Type Sequence Medical alarm Passive alarm...
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Page 51: Appendix B - Factory Default Values For The Reset Hand Terminal
Programming and Installation Manual TD 92816EN Care Phone 10.2 Appendix B - Factory default values for the reset hand terminal Path Factory default Own value Speaker volume Program/ Phonenumbers / Number A Not programmed Program/ Phonenumbers / Number B Not programmed Program/ Phonenumbers / Number C Not programmed Program/ Phonenumbers / Number D... - Page 52 Programming and Installation Manual TD 92816EN Care Phone Path Factory default Own value Program/ Location code/ Transmitter 1 Not programmed Program/ Location code/ Transmitter 2 Not programmed Program/ Location code/ Transmitter 3 Not programmed Program/ Location code/ Transmitter 4 Not programmed Program/ Location code/ Transmitter 5 Not programmed Program/ Location code/ Transmitter 6...
- Page 53 Programming and Installation Manual TD 92816EN Care Phone Path Factory default Own value Program/ Protocol/ Protocol A Program/ Protocol/ Protocol B Program/ Protocol/ Protocol C Program/ Protocol/ Protocol D Program/ Protocol/ Protocol E Program/ Protocol/ Protocol F Program/ Protocol/ Protocol G Program/ Protocol/ Protocol H Program/ Protocol/ Protocol I Program/ Protocol/ Protocol J...
- Page 54 Programming and Installation Manual TD 92816EN Care Phone Path Factory default Own value Program/ Sequence/ Cascading / Sequence 1 Not activated Program/ Sequence/ Cascading / Sequence 2 Not activated Program/ Sequence/ Cascading / Sequence 3 Not activated Program/ Sequence/ Cascading / Sequence 4 Not activated Program/ Sequence/ Cascading / Sequence 5 Not activated...
- Page 55 Programming and Installation Manual TD 92816EN Care Phone Path Factory default Own value Program/ Connection type / Number a Wireless Program/ Connection type / Number b Wireless Program/ Connection type / Number c Wireless Program/ Connection type / Number d Wireless Program/ Connection type / Number e Wireless...
- Page 56 Programming and Installation Manual TD 92816EN Care Phone Path Factory default Own value Program/ I/O /Exit/ Door Opener / Activation Not activated Program/ I/O / Door Opener / Time Program/ I/O /Multi input 1 Not activated Program/ I/O /Multi input 2 Not activated Program/ I/O /Multi input 3 Not activated...
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Page 57: Appendix C - Technical Specifications For Care Phone
Width: 180 mm Depth: 58 mm Height: 98 mm Power supply: Care Phone Analog: Mains adaptor, 230/12VDC, 450mA Care Phone GSM: Mains adaptor, 230/12VDC, 1A Power Consumption: Care Phone Analog: 0.5 W Care Phone GSM: 0.6 W Backup Battery: Care Phone Analog: 3.6V 300mAh NiMH Care Phone GSM: 3.6V 2000mAh NiMH... -
Page 58: Appendix D - Technical Specifications Tx4 Alarm Transmitter
Programming and Installation Manual TD 92816EN Care Phone 10.4 Appendix D - Technical specifications Tx4 alarm transmitter Weight: 16g (without accessories) 24g (with wristholder) Dimensions: Height: 13mm Without bracelet ring: Diameter: 36mm With bracelet ring: Length: 46mm, Width: 39mm Current consumption: 20mA active, 180nA idle Radio frequency: 869,2125MHz and 868,3000MHz... -
Page 59: Appendix F - Cable For Input / Output
Programming and Installation Manual TD 92816EN Care Phone 10.5 Appendix F - Cable for Input / Output 17-July 2012 / Ver. B... -
Page 60: Appendix G - Weee Directive
Programming and Installation Manual TD 92816EN Care Phone 10.6 Appendix G - WEEE Directive Ascom follows directive for details 2002/96/EC 17-July 2012 / Ver. B... -
Page 61: Appendix H - Programming Tree Analog Care Phone / Gsm Care Phone
Programming and Installation Manual TD 92816EN Care Phone 10.7 Appendix H - Programming tree Analog Care Phone / GSM Care Phone 17-July 2012 / Ver. B...
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