Troubleshooting - Philips AVENT SCF291 Manual

Troubleshooting

This chapter summarizes the most common problems you could encounter with
the appliance. If you are unable to resolve the problem with the information below,
contact the Consumer Care Center in your country.
Problem
When should I
descale my sterilizer?
Why is the sterilizing
time so short?
Why is there still much
water remaining on
the heating plate after
sterilizing?
Why is there a burning
smell and burnt mark
on the base?
Why does the
sterilizer stop
working?
The items are still wet
after drying.
When you use the sterilizer, you may notice that there
are small spots ranging from snow white to brownish
appearing on the heating plate. This is a sign that your
sterilizer should be descaled.
In any case, the sterilizer should be descaled at least every
4 weeks to ensure that it continues to work effectively.
You did not add enough water for sterilizing.
Pour exactly 130 ml/4.5 oz water directly into the water
reservoir of the base.
The heating plate may be blocked by the limescale. The
sterilizer should be descaled at least every 4 weeks.
See section "Descaling".
You may not have poured out the remaining water from the
large basket drip tray regularly. Water accumulates on the
large basket drip tray after each sterilizing cycle. Pour out
any remaining water from the large basket after each use.
1
Detach the bottom plate from the large basket. Pour out
any remaining water from the large basket drip tray.
2
Clean the bottom plate and the large basket in hot water
with liquid dishwashing detergent.
The items may not have been cleaned thoroughly before
sterilizing.
Before you put the items to be sterilized in the sterilizer,
clean them thoroughly in the dishwasher or by hand with
hot water and liquid dishwashing detergent.
The heating plate may be blocked by the limescale. The
sterilizer should be descaled at least every 4 weeks.
See section "Descaling".
The items may still be wet due to different reasons:
• Ambient temperature or humidity
• Loading of sterilizer
• The items stack too closely together
Make sure hot air is able to circulate around the items to
ensure effective drying. You can run one more complete
drying cycle if necessary.
Solution
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