Xerox PHASER 6500 User Manual page 131

Symptom
Partial blanks, creased paper, or
blotted printing.
Vertical blanks.
Slanted printing.
Horizontal bands,
approximately 22 mm wide,
appear vertically every 73 mm.
Cause
The paper is damp.
The paper is outside the
recommended specification
range.
The transfer belt unit or the
fuser is not installed correctly.
The toner cartridges are not
®
Xerox toner cartridges.
Condensation inside the printer
causes partial blanks or creased
paper.
The laser is being blocked.
The transfer belt unit or fuser is
old or damaged.
The toner cartridges are not
®
Xerox toner cartridges.
The paper guides in the trays
are not set correctly.
The imaging unit has been
exposed to too much light;
possibly from leaving the front
door open too long.
Solution
Replace the paper.
Replace the paper with a recommended
size and type. For details, see
Paper on page 48.
Reinstall the transfer belt unit or the
fuser. For details, see the instruction
sheets in the documentation packet
that came with your printer.
Verify that the toner cartridges meet
specifications and replace if necessary.
For details, see Consumables
page 108.
Turn on the printer and leave it on for at
least one hour to get rid of the
condensation. If the problems still occur,
for assistance see the Xerox
website:
www.xerox.com/office/6500support
Remove the imaging unit and clean all
debris from the laser lens with a lint-free
cloth. For details, see Cleaning the
Imaging Unit and Laser Lens
page 133.
Check the condition of the transfer belt
unit and fuser, and replace if necessary.
Verify that the toner cartridges meet
specifications and replace if necessary.
Reset the paper tray guides. For details,
see Loading Paper on page 51.
Replace the imaging unit.
Phaser 6500 Color Laser Printer
User Guide
Troubleshooting
Supported
on
®
Support
on
131