Fault Codes - Xerox CopyCentre C118 Quick Reference Manual

9 Problem Solving
Paper curls
Paper delivered to an output tray is not
properly stacked up.
Envelope jams
Cannot store a document when using
[Doc.for Polling] due to full memory.
The fax communication finishes with an error
message.
The machine will not answer incoming calls.
The machine answers calls, but will not
accept incoming data.
An image is reduced on a fax transmission.
Received fax and report documents will not
print.

Fault Codes

When a fault occurs, the screen displays a message on how to clear the fault.
98
Symptom
Xerox CopyCentre/WorkCentre 118 Quick Reference Guide
Recommendation
• Check that the paper is loaded correctly.
Load paper in Trays 1, 2, 3 and 4 seam
side up.
• Load paper in Tray 5 (bypass tray) seam
side down.
• Load custom media in the Tray 5 (bypass
tray).
• Refer to the Paper and Other Media
chapter for procedures.
• Flip over the paper stack in the paper tray,
or rotate it head to toe.
• Refer to Paper Jams on page 85 for
procedures.
• The envelope can only be loaded in Tray 5
(bypass tray).
• Cancel the operation and try again after
additional memory becomes available
from deleting and printing the stored job.
• Press the <Machine Status> button and
select the [Error Information] to check the
error status.
• Refer to Fault Codes on page 98.
• Select [Auto Receive] on the [Fax
Receiving] Mode screen.
• Refer to Fax Receiving Mode in the
Setups chapter on User Guide.
• If the job contains several diagrams, the
machine may not have enough memory.
• Clear memory by printing then deleting the
stored data.
• Check the original size of the documents.
Documents may be reduced based on the
paper specification at the receiving
machine.
• Check the Received Settings in the Fax
features. The received data is set to print a
paper loaded in the non-use tray.
• Refer to Receive Settings in the Setups
chapter on User Guide