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TROUBLESHOOTING
PROBLEM
Burners will not light
(with igniter or match)
Burners will not light with the
igniter (No spark)
Hot or Melting Control Knobs-
Flash-Back Fire
Yellow smokey flames/ gas
odour can be smelled
Flame blows out on LOW
Low heat
Low or incomplete flame
(assuming burners and
Venturi tubes are free and clear
of blockages)
Too much heat/
Excessive flare up
Griddle top is rusting
IDENTIFYING THE CAUSE:
• Positive connection has not been made between the tank and
the regulator.
• Low or out of propane.
• Gas supply valve is turned off.
• Burners are not properly seated over valve orifices.
• Flow limiting device in regulator has been activated. See Resetting the
Regulator Flow Limiting Device.
• Loose electrode wires.
• Broken electrode – ceramic casing around electrode damaged.
• Faulty Ignition button.
• Burner is improperly seated over gas jet.
• Burner(s) have a blockage that needs to be cleared.
• Flow limiting device in regulator has been
activated either due to a leak or improper lighting.
• Low or out of propane.
• High wind condition – Adjust griddle station to shield from wind
• Burner is improperly seated on gas jet.
• Flow limiting device in regulator has been activated either due to a leak
or improper lighting.
• Make certain the problem is isolated to only one burner. If it appears
so, burner(s) have a blockage that needs to be cleared.
• Check for a bent or kinked fuel hose.
• In colder temperatures preheat for longer periods.
• Flow limiting device in regulator has been activated.
• Grease build up around burner system causing dangerous
and over-heating.
• Cooking on the "MAX" setting, without adjusting temperature control.
• Grease channel and grease catch need to be cleaned.
• Covering more than 70% of the cooking surface may cause the
Griddle station to overheat.
• Excessive fat on meat and cooking on high temperatures.
The griddle top is made of cold-rolled steel and will RUST when
seasoning has worn off, has not been applied, or when the griddle has
been stored for long periods. Follow the "Seasoning and Griddle Care"
instructions in this manual, to remove rust and re-season the
griddle station.
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