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Toll Free: 1 866 383-1657
3381 Cambie St., #211 Vancouver, BC Canada V5Z 4R3
Chipkin™ BEST Gateway USER MANUAL
VERSION: 0.14
PRODUCT NUMBER: CAS 2700-74
DOCUMENT REVISION: 3

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Summary of Contents for Chipkin BEST CAS 2700-74

  • Page 1 Toll Free: 1 866 383-1657 3381 Cambie St., #211 Vancouver, BC Canada V5Z 4R3 Chipkin™ BEST Gateway USER MANUAL VERSION: 0.14 PRODUCT NUMBER: CAS 2700-74 DOCUMENT REVISION: 3...
  • Page 2: Table Of Contents

    Chipkin™ BEST Gateway User Manual TABLE OF CONTENTS TABLE OF CONTENTS ............................2 LIST OF FIGURES ..............................4 LIST OF TABLES ..............................5 COPYRIGHT & TRADEMARKS ........................... 6 DISCLAIMER ................................6 CONFIDENTIALITY ............................... 6 DOCUMENT REVISION HISTORY ........................6 1. PREFACE .................................. 7 WELCOME ..............................
  • Page 3 Chipkin™ BEST Gateway User Manual Importing the Configuration ........................21 5. READING DATA AND TEST PROCEDURE ....................24 READING DATA USING HTML / WEB Browser ................24 READING BACNET DATA ........................25 Interpreting BACnet Data ......................25 BACnet Object List ........................26 BACnet Test Procedure ........................28 6.
  • Page 4: List Of Figures

    Chipkin™ BEST Gateway User Manual LIST OF FIGURES Figure 3.1-1. Network Connections Block Diagram ..................10 Figure 4.1-1 - BEST Config Link ..........................12 Figure 4.1-2 - Eniscope Configuration Form.......................12 Figure 4.2-1 - Other BACnet Meter Configuration Link ..................14 Figure 4.2-2 - Other BACnet Meter Configuration Form ................15 Figure 4.2-3 - Add 3rd Party BACnet Power Meter Link .................16...
  • Page 5: List Of Tables

    Chipkin™ BEST Gateway User Manual LIST OF TABLES Table 1-1 - Document Revision History ........................ 6 Table 3-1 - Communication Ports .........................11 Table 5-1 - Sample BACnet Object List .......................28 3381 Cambie Street, #211 © 2018 Chipkin Automation Systems Vancouver, BC, Canada, V5Z 4R3...
  • Page 6: Copyright & Trademarks

    Therefore, Chipkin Automation Systems shall not be liable for omissions or missing data. It is not the intension of this user manual to instruct service technicians in using common sense, basic skills and rules of service repair.
  • Page 7: Preface

    CUSTOMER SUPPORT Chipkin is a small responsive company, and we live or die by the quality of our service—and with offices in two time-zones—we can provide support when you need it. For information on sales, service, obtaining documentation or submitting a service request, please call us toll free at 1-866-383- 1657.
  • Page 8 Chipkin™ BEST Gateway User Manual SALES AND CUSTOMER SUPPORT TOLL FREE: 1-866-383-1657 FAX: 1-416-915-4024 salesgroup1@chipkin.com EMAIL GENERAL TOLL FREE: 1-866-383-1657 FAX: 1-416-915-4024 support@chipkin.com EMAIL: SHIPPING ADDRESS 3381 Cambie St., #211 Vancouver, BC, Canada V5Z 4R3 3381 Cambie Street, #211 © 2018 Chipkin Automation Systems...
  • Page 9: Overview

    Chipkin™ BEST Gateway User Manual 2. OVERVIEW PRODUCT SUMMARY The BEST Eniscope to BACnet IP and HTTP gateway is a protocol converter for the BEST Eniscope Power Meter system. The gateway operates by receiving data from the Eniscope system and storing the parse values internally.
  • Page 10: Connections

    Chipkin™ BEST Gateway User Manual 3. CONNECTIONS NETWORK CONNECTIONS This block diagram lists common network connections that can monitor BEST Eniscope Power Meters using BACnet IP and can read BACnet IP Power Meters and push the data to a BEST cloud server.
  • Page 11: Comunication Ports

    Chipkin™ BEST Gateway User Manual COMUNICATION PORTS The Gateway uses the following ports for communication over the ethernet port. Protocol Port Notes HTTP TCP 80 Web server, not configurable. Syslog UDP 514 Can be disabled. TCP 21 Can be disabled, requires Firmware Update...
  • Page 12: Configuration And Settings

    Chipkin™ BEST Gateway User Manual 4. CONFIGURATION AND SETTINGS This section contains instructions and screenshots on how to configure this device Eniscope MQTT Configuration Follow these steps to setup the BEST Gateway to receive data from Eniscope Power Meters. First, browse to the configuration page by clicking on the ‘BEST Config’ link as shown in the image below: Figure 4.1-1 - BEST Config Link...
  • Page 13 Chipkin™ BEST Gateway User Manual The form has the following fields: MQTT Settings • MQTT Port – The MQTT listen port for receiving incoming messages. Default: 1883. BACnet Server Settings • Port – The port for the BACnet IP connection. Default: 47808 •...
  • Page 14: Rd Party Bacnet Power Meter Configuration

    Chipkin™ BEST Gateway User Manual Party BACnet Power Meter Configuration Follow these steps to configure the BEST Gateway to read data from other BACnet IP Power Meters and push the data to a BEST Cloud Server. First, browse to the Other BACnet Meter Configuration page by clicking on the link as show in the image below: Figure 4.2-1 - Other BACnet Meter Configuration Link...
  • Page 15: Best Cloud Server Settings

    Chipkin™ BEST Gateway User Manual Figure 4.2-2 - Other BACnet Meter Configuration Form BEST Cloud Server Settings The first part of the form is used to set the cloud server settings. The fields are: • Host – The host for the cloud server.
  • Page 16: Add 3 Rd Party Bacnet Power Meter

    Chipkin™ BEST Gateway User Manual Add 3 Party BACnet Power Meter Next, add the BACnet Power Meter device information. Before doing this, please contact BEST with a list of the BACnet Device Instances that these power meters have, and BEST will provide UIDs to assign to each one of them.
  • Page 17: Add Task To Read A Data Point From A 3

    Chipkin™ BEST Gateway User Manual Figure 4.2-5 - Added 3rd Party BACnet Power Meter Repeat these steps for each power meter. Refer to Appendix D: Using CAS BACnet EXPLORER for information on how to use the CAS BACnet Explorer to get the data to input into the configuration fields when adding a 3 party BACnet Power Meter.
  • Page 18: Completing The Configuration

    Chipkin™ BEST Gateway User Manual • BACnet Object Instance – The BACnet Object instance for this data point. • Scan Interval – How often to poll for the data point in seconds. Default: 30. Click the ‘insert’ button once the fields have been filled out. You will see the entry in the table if successful.
  • Page 19: Figure 4.3-2 - Save Database Successful

    Chipkin™ BEST Gateway User Manual Figure 4.3-2 - Save Database Successful Click the back button in your web browser and then click the “Reboot System” link: Figure 4.3-3 - Reboot System Link Click “Ok” when prompted and you will see the following screen with a timer counting up: Figure 4.3-4 - Reboot System Count...
  • Page 20: Resetting The Gateway Or Deleting The Configuration

    Chipkin™ BEST Gateway User Manual Resetting the Gateway or Deleting the Configuration Sometimes you want to delete the entire configuration and begin again. To do this, return to the system page as described in the Completing the Configuration section above. Then click on the “Delete Database”...
  • Page 21: Exporting The Configuration

    Importing the Configuration Sometimes Chipkin will send you a configuration file to load onto the Gateway, or you would like to load an older configuration file that you may have saved. To do this, return to the system page as...
  • Page 22: Figure 4.6-2 - Import File Browser

    Chipkin™ BEST Gateway User Manual Figure 4.6-2 - Import File Browser The file should now be displayed next to the “Choose File” button. Figure 4.6-3 - Configuration File Ready for Import Finally, click the “Import” Button. The file will be parse and the output will be displayed. Here is an example of the output: Figure 4.6-4 - Importing the Configuration File...
  • Page 23: Figure 4.6-5 - Import Successful

    Chipkin™ BEST Gateway User Manual Figure 4.6-5 - Import Successful After this, return to the system page and follow the instruction in the Completing the Configuration section to finish and apply the new configuration. Figure 4.6-6 - Export Configuration 3381 Cambie Street, #211 ©...
  • Page 24: Reading Data And Test Procedure

    Chipkin™ BEST Gateway User Manual 5. READING DATA AND TEST PROCEDURE READING DATA USING HTML / WEB Browser To view the data on the device’s webpage, enter the following URL into a web browser: http://{ipaddress}/bin/best/report or by clicking on the link as shown in the image below: Figure 5.1-1 - Reports Link...
  • Page 25: Reading Bacnet Data

    Chipkin™ BEST Gateway User Manual Figure 5.1-2 - Reports Page READING BACNET DATA You can access BACnet report data from the Eniscope Meters device by using discover to detect gateway objects and their properties. Although each BACnet device (including the gateway) needs to have a unique instance number, discovery does not require the number to be known in advance.
  • Page 26: Bacnet Object List

    Chipkin™ BEST Gateway User Manual BACnet Object List The Object list is dynamic based on the data that the gateway receives from the Eniscope. The following is an example of a small object list of one meter. Note: To view the full object list please refer to section 5.1 Read Data Using HTML/Web Browser...
  • Page 27 Chipkin™ BEST Gateway User Manual Name Mapped BACnet Object Value Units analog_input 23 185.25 no_units REx1 analog_input 24 501.127 volt_ampere_hours_reactive analog_input 25 0.049267 amperes analog_input 26 0.14896 amperes analog_input 27 11.963 volt_amperes analog_input 28 0.029463 volts analog_input 29 49.887 hertz analog_input 30 185.17...
  • Page 28: Bacnet Test Procedure

    Chipkin™ BEST Gateway User Manual Name Mapped BACnet Object Value Units analog_input 47 0.43118 no_units analog_input 48 15.438 watts analog_input 49 volts analog_input 50 242.96 volts analog_input 51 184.84 no_units analog_input 52 -2.2932 volt_amperes_reactive analog_input 53 -2.3437 volt_amperes_reactive analog_input 54 3004.7...
  • Page 29: Figure 5.3-1 - Cas Bacnet Explorer - Devices Were Discovered

    Chipkin™ BEST Gateway User Manual 7. Click Send Figure 5.2-1 – CAS BACnet Explorer - Devices were discovered. 8. Click on the ‘+’ icon to see the list of discovered devices. Figure 5.2-2- CAS BACnet Explorer – Device Selection 9. Select the device you wish to further discover and click the Discover button.
  • Page 30: Figure 5.3-3 - Cas Bacnet Explorer - Discover Dialogue

    Chipkin™ BEST Gateway User Manual Figure 5.2-3 - CAS BACnet Explorer - Discover Dialogue 10. Check the Discover device’s properties, Discover object, and Discover object’s properties check boxes and click the Send button. 3381 Cambie Street, #211 © 2018 Chipkin Automation Systems...
  • Page 31: Figure 5.3-4 - Cas Bacnet Explorer - Discovered Objects

    Chipkin™ BEST Gateway User Manual Figure 5.2-5 - CAS BACnet Explorer - Single Object Figure 5.2-4 - CAS BACnet Explorer - Discovered Objects 11. Read the BACnet object properties Present-Value is the current value of the data point. Here is a list of some the important properties: •...
  • Page 32: Commisioning, Diagnostics, And Trouble-Shooting

    Chipkin™ BEST Gateway User Manual 6. COMMISIONING, DIAGNOSTICS, AND TROUBLE- SHOOTING WHAT TO TAKE TO SITE FOR COMMISSIONING Below is a list of software and hardware tools that should be taken to site for the install installation. Some of these tools are depend on the type of installation and drivers on the gateway. Most of the software tools can be found on the included USB drive.
  • Page 33: Discover Gateway's Ip Address

    Chipkin™ BEST Gateway User Manual Figure 6.1-1 - DB9 Gender Changers • Serial RS232 mini-tester – Useful for testing to ensure that a serial cable has the correct pinout. Figure 6.1-2 - RS232 Mini-Tester • Serial cable – A Null modem or crossover serial cable can be useful when communicating with drives that use serial connections such as Modbus RTU and VeederRoot serial DISCOVER GATEWAY’S IP ADDRESS...
  • Page 34: Using The Ip Setup Tool

    Chipkin™ BEST Gateway User Manual Figure 6.2-1 Setup reference card Using the IP Setup tool 1. Download the IP Setup tool from chipkin’s website http://www.chipkin.com/cas-gateway-ip- address-tool 2. Run the IP Setup Tool application and you will see the following window Figure 6.2-2 IP Setup tool...
  • Page 35: Debug Log Or Wireshark Log

    CHANGE THE GATEWAY IP ADDRESS By default, the gateway is shipped with a static IP address of 192.168.1.113. The default IP address can be changed using the IP setup tool. 4. Download the IP Setup tool from Chipkin’s website http://www.chipkin.com/cas-gateway-ip- address-tool 3381 Cambie Street, #211 ©...
  • Page 36: Update Firmware

    Note: Usually, the firmware is already loaded on the CAS Gateway when it is shipped. However, if there was a specific requirement that was developed or a bug fix, you may have to download an updated firmware which you will receive from Chipkin Automation Systems (CAS). All updated firmware files should come from CAS.
  • Page 37: Figure 6.6-1 Autoupdate Tool Window

    Chipkin™ BEST Gateway User Manual 2. Running the AutoUpdate application will display the following window: Figure 6.6-1 AutoUpdate tool window The IP Address of the gateway should be filled out in the “IP address” section. If not, or if the IP address is wrong, then click the “Find”...
  • Page 38: Figure 6.6-3 Firmware Update Success

    Chipkin™ BEST Gateway User Manual Figure 6.6-3 Firmware update success If the update fails, you will see either “Update Failed” or “Updated Timeout”. If either of these messages appear, please contact us for support. If a message appears stating that “The Gateway does not have enough RAM”, please return to step 5 and repeat.
  • Page 39: Limitations And Best Practices

    Chipkin™ BEST Gateway User Manual LIMITATIONS AND BEST PRACTICES The BEST Gateway has the following limitations: Important: The gateway has a soft limit of 1000 data points. It is possible to configure more than 1000 data points; however, performance will degrade at higher point counts.
  • Page 40: Appendix A: Safety Warnings

    WARNING: Install the Gateway where the cables and power cords can’t be damaged. WARNING: There are no user serviceable parts inside. Refer servicing to qualified servicing personnel. IMPORTANT: If the gateway doesn’t operate normally, please contact Chipkin’s Engineer Services, Development and Support 3381 Cambie Street, #211 ©...
  • Page 41: Appendix B: Hardware Specifications

    Chipkin™ BEST Gateway User Manual APPENDIX B: HARDWARE SPECIFICATIONS The following specifications for the CAS gateway are common to all Chipkin Gateways. • UL, C/UL, CE, FCC approved • 10/100BASE-T with RJ-45 connector • 1x RS232 port • 1x RS485 port (different models have additional ports) •...
  • Page 42 Chipkin™ BEST Gateway User Manual Bottom View Front Panel Back Panel 3381 Cambie Street, #211 © 2018 Chipkin Automation Systems Vancouver, BC, Canada, V5Z 4R3 All rights reserved 1-866-383-1657 Chipkin.com Page 42 of 55...
  • Page 43 Chipkin™ BEST Gateway User Manual Connection Specifications Serial Protocols Supported RS-232, RS-422, and RS-485 Serial Configurations The two UARTs can be configured in the following ways: • Two RS-232 ports • One RS-232 port, one RS-485/422 port DB9 Pinout RS232- 3 Wire [No Handshaking] 3381 Cambie Street, #211 ©...
  • Page 44 Chipkin™ BEST Gateway User Manual RS485 – Half Duplex also known as 2 Wire All 4 jumpers required for 2 wire operation. CAS recommends the use of 3 conductors for so called 2-Wire RS485. The signal common is there for purpose.
  • Page 45: Appendix C: Limited Warranty

    Chipkin Automations Systems option, without charge to you. Shipping fees incurred from returns for under-warranty service in the first 30-days will be paid by Chipkin Automation Systems. All shipping fees both to and from Chipkin Automation Systems following this 30-day period must be paid by the customer.
  • Page 46 USA. (Within the USA including US 48 States, Alaska and Hawaii.) 2. This warranty covers only normal use of the gateway. Chipkin Automation Systems shall not be liable under this warranty if any damage or defect results from (i) misuse, abuse, neglect, improper shipping or installation;...
  • Page 47 If repairs are required, the customer must obtain an RMA number and provide proof of purchase. RMA and services are rendered by Chipkin Automation Systems only. Any shipping costs after 30 days (starting from the original date of purchase) on any item returned for repair is the customers’...
  • Page 48 RMA number is issued. Once approval has been obtained on your credit card, the part(s) will be shipped UPS. You will need to ship defective part(s) back to Chipkin Automation Systems within 15 days to avoid charges to your credit card. If such charges are incurred, the shipped part(s) will be billed at the then current price.
  • Page 49: Appendix D: Using Cas Bacnet Explorer

    Chipkin™ BEST Gateway User Manual APPENDIX D: USING CAS BACNET EXPLORER This section contains information on how to use the CAS BACnet Explorer to discover 3 party BACnet Power Meters and use that data to configure the BEST driver. Use the following link to download the CAS BACnet Explorer: http://store.chipkin.com/products/tools/cas-bacnet-explorer...
  • Page 50 Chipkin™ BEST Gateway User Manual 3381 Cambie Street, #211 © 2018 Chipkin Automation Systems Vancouver, BC, Canada, V5Z 4R3 All rights reserved 1-866-383-1657 Chipkin.com Page 50 of 55...
  • Page 51 Chipkin™ BEST Gateway User Manual 3381 Cambie Street, #211 © 2018 Chipkin Automation Systems Vancouver, BC, Canada, V5Z 4R3 All rights reserved 1-866-383-1657 Chipkin.com Page 51 of 55...
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  • Page 54 Chipkin™ BEST Gateway User Manual 3381 Cambie Street, #211 © 2018 Chipkin Automation Systems Vancouver, BC, Canada, V5Z 4R3 All rights reserved 1-866-383-1657 Chipkin.com Page 54 of 55...
  • Page 55: Thank You

    With Chipkin you are buying a solution. Our configuration expertise in this field combined with free BACnet tools and other tools ensure your success; and our customer support via phone, email and remote desktop tools means that we’re there when you need us.

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