oticon Streamer Instructions For Use Manual
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oticon Streamer Instructions For Use Manual

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Bone Anchored Hearing System
Oticon Medical Streamer
Instructions for Use

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  • Page 1 Bone Anchored Hearing System Oticon Medical Streamer Instructions for Use...
  • Page 2 Streamer, hereafter referred to as Streamer. Please read the booklet carefully, including the Warning section. This will help you to obtain the full benefit from your Streamer. If you have additional questions about the use of your Streamer, please contact your hearing care professional.
  • Page 3 TV or to communicate through Bluetooth-enabled mobile phones, etc. Streamer can also be used as a remote control that enables you to adjust the sound processor volume and change programs in the sound processor. Indications for use No indications for use.

  • Page 4: Table Of Contents

    About Package content Accessories and spare parts Streamer overview Start-up Use the Streamer with the neck loop Use the Streamer without the neck loop Turn the Streamer ON and OFF Remote control of the sound processor Pair the Streamer Charge the Streamer...
  • Page 5 Functions Primary functions Mobile phone ConnectLine phone solution ConnectLine microphone ConnectLine TV solution ConnectLine App Secondary functions Music or audio cable Headset cable Music or audio wireless Headset – wireless T-coil (built-in) FM receiver (optional) Warnings Warnings More info Conditions of use International warranty Warranty Technical information...

  • Page 6: Package Content

    Package content The package consists of the following elements: Streamer Neck loop – medium Neck loop – long This booklet (Instructions for Use) Bone Anchored Hearing System Oticon Medical Streamer Instructions for Use...
  • Page 7 Box 1 Box 2 Box 3 USB charger cable Charger Protective skin 3.5 mm mini Power supply will vary from country to country. jack stereo cable for MP3 or music 3.5 mm headset splitter cable for use with PCs...

  • Page 8: Accessories And Spare Parts

    Accessories and spare parts Protective skins Additional protective skins, dark or light grey, are available from your hearing care professional. Protective skins – single button Protective skins, dark or light grey, with one protruding button, which makes “blind” operation easier, are available from your hearing care professional.
  • Page 9 Replacement neck loops Replacement neck loops, black or white, are available in three sizes: short (51 cm), medium (66 cm) and long (81 cm), from your hearing care professional. Belt clip A belt clip, black or white, is available from your hearing care professional.
  • Page 10 IMPORTANT NOTICE Please refer to your sound processor Instructions for Use for details on the functionality of your specific sound processor solution.

  • Page 11: Streamer Overview

    Streamer overview Neck loop ON/OFF ON/OFF button Neck loop in/out Status ON/OFF indicator Volume control indicator Pairing (up/down) Phone Charging Battery Microphone inlet Microphone AUX selector Mini jack Power supply FM receiver...

  • Page 12: Use The Streamer With The Neck Loop

    Use the Streamer with the neck loop The neck loop is an integral part of the Streamer’s electronic system. It is used as an antenna to transmit sound to your sound processor. For the best possible sound and longest possible streaming time, the Streamer should always be worn with one of the included neck loops.
  • Page 13 The neck loop snaps into the holes on the top of the Streamer. Note that when talking to somebody through the Streamer, it is important that your voice can be picked up by the built-in microphone on the top. Your voice...

  • Page 14: Use The Streamer Without The Neck Loop

    As a remote control Hear the ring from an incoming call Streaming of sound from e.g. TV or phone calls If the Streamer is used with the neck loop, all functionalities are activated no matter whether the Streamer is open or linked.
  • Page 15 Sound processor Max. 1 metre Belt clip (optional) IMPORTANT NOTICE A defective neck loop should be replaced immediately.

  • Page 16: Turn The Streamer On And Off

    Release the button. The power indicator on the top ON/OFF of the Streamer should now fade to green. If the Streamer does not turn on, make sure it is charged. To see the status of the Streamer, press the button ON/OFF briefly.
  • Page 17 The Streamer is off. After pressing the ON/OFF button for 2 seconds, all lights will be on for a few seconds to indicate that the Streamer is now turned on. The Streamer is now turned on and ready for use.

  • Page 18: Remote Control Of The Sound Processor

    Muting the sound processor You can mute the sound processor by pressing the volume up AND down for 1 second simultaneously. IMPORTANT NOTICE Even if the Streamer is turned off, the remote functionality of the sound processor will still work.
  • Page 19 Volume/program Mute shift...

  • Page 20: Pair The Streamer

    Pair the Streamer Before the Streamer can be used with other devices – such as mobile phones – the two devices have to be paired. 1. Set the Streamer in pairing mode. Press and hold the button for about 5 seconds, ON/OFF until the indicator blinks blue.
  • Page 21 “Instructions for Use”, e.g under pairing. 3. The other device (mobile phone) will often request a pin code. The pin code for the Streamer is 0 0 0 0 (four zeros). 4. Once paired, the mobile phone will typically show a headset icon;...

  • Page 22: Charge The Streamer

    Streamer once a day for best possible performance. Insert cable from the enclosed charger into the micro USB socket at the bottom of the Streamer (A). Remember to connect the charger to a power outlet. Charging, when turned on, is indicated by a blinking green indicator on the top.
  • Page 23 Status Front Description Charging – when turned off – status indicator will blink green. Charging – when turned on (or in use) – the status indicator will shift between strong and soft green. Blink Fade IMPORTANT NOTICE When charging, the charging indicator should be lit as described in this booklet. If the charging indicator is not lit as described, disconnect the device from the charger and consult your hearing care professional.

  • Page 24: Low Battery Indication

    Low battery Low battery indication indication The Streamer will indicate low battery (about 20 minutes capacity left) with a steady red light, and very low battery (about 5 minutes capacity left) with a blinking red light.
  • Page 25 Status Front Description Low battery– 20 minutes capacity left when streaming to sound pro- cessor. Very low battery – 5 minutes capacity left when streaming to sound processor. Steady Fading IMPORTANT NOTICE The battery should not be drained completely. Keeping the battery fully charged will prolong the capacity of the battery.
  • Page 26 If the Streamer is turned off, remote control of sound processor will work for up to 6 months on one full charge. Battery life expectancy The Streamer battery will last for more than 2 years if fully charged once a day.

  • Page 28: Clear Pairing

    Clear pairing If you have problems with pairings, you can clear all pairings by pressing the ON/OFF button and the volume up button at the same time for 3 seconds.
  • Page 29 Status Front Description Streamer in pairing mode. Pairing complete. Streamer on. Steady Blinking...
  • Page 30 Static electricity If the Streamer is exposed to electrostatic discharge, i.e. static electricity, it may stop streaming. The Streamer will by default restart and you can re-activate your streaming. For detailed information on how to establish specific streaming connections, please...

  • Page 31: Cleaning And Maintenance

    IMPORTANT NOTICE Use a soft, dry cloth to clean the Streamer. The Streamer and the neck loop must never be washed or immersed in water or other liquids.

  • Page 32: Primary Functions

    3. Use of ConnectLine TV solution (sold separately) to wirelessly transmit the TV sound to your sound processor*. * In effect turning the Streamer and the sound processor into a wireless headset...

  • Page 33: Mobile Phone

    Streamer, make sure that the Streamer and mobile phone have been paired, are turned on and are within range (10 metres). Your mobile phone will often indicate that it is connected to the Streamer with a small headset icon. For more information, please refer to: www.oticonmedical.com/bone-conduction/...
  • Page 34 When your mobile phone rings, you will hear an incoming call alert in your sound processor. At the same time the phone button on the Streamer and the status indicator will blink green. Press the phone button on the Streamer briefly to answer the call.
  • Page 35 Status Front Description Streamer on and ready. Phone indicator and top status blinks green. You will hear an incoming call indicator in your sound processor. When the call is connected, you will hear a beep acknowledging that the call is answered – you are now able to listen and talk to the other party.
  • Page 36 Streamer and sound processor. To end the call, simply press the “call end” button on the phone or the phone button on the Streamer briefly.
  • Page 37 Status Front Description Streamer on and ready. When the call is connected, you will hear a beep acknowledging that the call is connected – you are now able to listen and talk to the other party. Steady Blinking...
  • Page 38 Reject call – default on An incoming call can be rejected by briefly pressing the volume down button on the Streamer. Voice dial – default on Briefly pressing the phone button will enable voice dial (if supported by your mobile...
  • Page 39 Pressing and holding the phone button will transfer a call back to the mobile phone. All front buttons answer call – default on If off, only the phone button on the Streamer will answer calls. Enable incoming (A2DP) connections – default off If enabled, other devices, e.g.

  • Page 40: Connectline Phone Solution

    ConnectLine phone solution The Streamer can also be used with a traditional analogue landline phone by using a ConnectLine phone solution, which is available as a separate accessory. For details on how to use the ConnectLine phone solution, please refer to the Instructions for Use included with the ConnectLine phone solution or visit: www.oticonmedical.com/connectlineapp...
  • Page 41 Status Front Description Streamer on and ready. Streamer connected – you are able to listen and talk to the other party. Steady...

  • Page 42: Connectline Microphone

    ConnectLine microphone As a separate accessory, a ConnectLine microphone is available. Speech from the person wearing the microphone is transferred through the Streamer to the person wearing Oticon Medical sound processors. For details on how to use the ConnectLine microphone...
  • Page 43 Status Front Description Streamer on and ready. When connected to the microphone – you will hear sound from the microphone in the sound processor. Steady Up to 15 metres...

  • Page 44: Connectline Tv Solution

    As a separate accessory, a ConnectLine TV solution is available, which transmits the sound from a TV to your Oticon Medical sound processor through the Streamer. For details on how to use the ConnectLine TV solution, please refer to the Instructions for Use included with the ConnectLine TV solution or visit: www.oticonmedical.com/connectlineapp...
  • Page 45 Status Front Streamer on and ready. Connecting to TV. Streamer connected – sound from TV in sound processor. Steady Blinking...

  • Page 46: Connectline App

    ConnectLine App The app for iPhone , iPad , iPod touch and Android™ devices ® ® ® offers an intuitive and discreet way to control the sound processor and the ConnectLine system. Also, it offers the possibility to customise the features of the ConnectLine system. Available on App Store and on Google Play™.

  • Page 47: Secondary Functions

    Secondary functions The Streamer can be used with a wide range of standard peripherals, such as MP3 players, computers, etc. The following priorities apply. Priority 1 Mini jack in/out (if connected) Briefly press AUX selector Priority 2 FM (if connected)

  • Page 48: Music Or Audio Cable

    Music or audio cable Inserting and connecting the included mini jack cable enables you to listen to music/audio from a wide range of devices. To listen to audio from your device, press the AUX selector briefly. When the cable is inserted, streaming will start automatically.
  • Page 49 Status Front Description Streamer on and ready. You will hear a confirmation beep followed by the sound from the device. Steady...

  • Page 50: Headset Cable

    Make sure that you are able to speak into the Streamer’s microphone. Inserting and connecting the included mini jack cable and the included headset splitter cable enables you to use the Streamer as a headset with your computer. To use the headset function, simply press the AUX selector briefly.
  • Page 51 Status Front Description Streamer on and ready. You will hear a confirmation beep – you are now able to listen and talk to the other party. Steady...

  • Page 52: Music Or Audio Wireless

    To hear music or sound wirelessly, e.g. from an MP3 player or a computer with built-in Bluetooth, make sure that the device has been paired to your Streamer, that both are turned on, and within range (<10 metres). To listen to music, e.g. from a mobile phone, press the AUX selector before starting the music player.
  • Page 53 Status Front Description Streamer on and ready. Streamer connecting to music or audio device. When connected, you will hear a confirmation beep followed by the sound from the device. Steady Blink...

  • Page 54: Headset - Wireless

    Headset – wireless Make sure you are able to speak into the Streamer’s microphone inlet. When pairing to a computer, make sure the Streamer is paired as a headset device. To use the headset function, call control is done from...
  • Page 55 Status Front Description Streamer on and ready. Streamer connecting to music or audio device. When connected, you will hear a confirmation beep followed by the sound from the device. Steady Blink...

  • Page 56: T-Coil (Built-In)

    T-coil (built-in) The Streamer has a built-in teleloop receiver (T-coil). To receive sound from the teleloop receiver, press and hold the AUX selector for 2 seconds. Please note: if desired, the operation can be changed so the T-coil can be activated by a brief press.
  • Page 57 Status Front Description Streamer on and ready. When connected, you will hear a confirmation beep followed by the sound from the teleloop system. Steady...

  • Page 58: Fm Receiver (Optional)

    FM receiver (optional) An FM receiver can be plugged into the Euro pin socket, at the bottom of the Streamer. The receiver is used to receive FM signals from an FM transmitter, typically worn by a school teacher. Simply plug in the FM receiver and briefly press the AUX selector.
  • Page 59 When connected, you will hear a confirmation beep followed by the sound from the device. Steady IMPORTANT NOTICE Please ensure the Streamer is turned on, but not streaming sound to the sound processor, when FM channel sync is required.

  • Page 60: Warnings

    For your personal safety and to ensure correct Rechargeable battery usage, you should familiarise yourself fully with Do not attempt to open the Streamer, as it may the following general warnings before using your damage the battery. Streamer. Consult your hearing care professional if Never attempt to replace the battery.
  • Page 61 Cross control X-ray/CT/MR/PET scanning, electrotherapy and surgery Your Streamer should be kept out of the reach of children or anyone who might take control of the Remove your Streamer before X-ray/CT/MR/PET functionality, to ensure your personal safety and scannings, electrotherapy, surgery, etc. as your avoid incorrect use.
  • Page 62 Therefore, do not use the Streamer in environments The otherwise non-allergenic materials used in your with danger of explosions e.g. mines, oxygen Streamer may in rare cases cause a skin irritation or rich environments or areas where flammable other side effects.
  • Page 63 Charging To prevent potential battery damage during storage please charge the Streamer every 6 months. Mobile phone compatibility Please refer to www.oticon.global/compatibility for a list of mobile phones that have been tested comprehensively by Oticon, and have been found to fulfil the minimum requirements for ConnectLine compatibility at the time of testing.

  • Page 64: Conditions Of Use

    Conditions of use Operational Temperature: +10°C to 45°C environment conditions Humidity: <85% relative humidity, non-condensing Atmospheric pressure: 700 hPa to 1060 hPa Transportation and Temperature and humidity shall not exceed the below limits for storage conditions extended periods during transportation and storage: Temperature: -20°C to +60°C Humidity: <85% relative humidity, non-condensing Atmospheric pressure: 700 hPa to 1060 hPa...

  • Page 65: International Warranty

    If you need service device itself, but not in accessories such as, e.g. Take your Streamer to your hearing care batteries, cables, power supplies, etc. Problems professional, who may be able to sort out minor arising from improper/incorrect handling or problems and adjustments immediately.

  • Page 66: Warranty

    Warranty Certificate Name of owner: ________________________________________________________________________ Hearing care professional: _______________________________________________________________ Hearing care professional’s address: _______________________________________________________ Hearing care professional’s phone: _______________________________________________________ Purchase date: _________________________________________________________________________ Warranty period: __________________ Month: ______________________________________________ Serial no.: _____________________________________________________________________________...

  • Page 67: Technical Information

    Oticon Medical Streamer, white 5707131293985 Oticon Medical Streamer Demo, black 5707131293961 The Streamer contains a radio transceiver using Due to the limited space available on the short range magnetic induction technology Streamer relevant approval markings can be working at 3.84 MHz. The magnetic field strength found in this booklet.
  • Page 68 The device complies with Part 15 of the FCC Rules and with Industry Canada’s licence-exempt RSSs standards. Operation is subject to the following two conditions: 1. this device may not cause harmful interference, and 2. this device must accept any interference received, including interference that may cause undesired operation.
  • Page 69 The manufacturer declares that this device is in Declaration of conformity is available at the compliance with the essential requirements and manufacturer. other relevant provisions of Directive 2014/53/ Oticon A/S Kongebakken 9 This medical device complies with Medical DK-2765 Smørum Device Regulation (EU) 2017/745.
  • Page 70 Description of symbols and abbreviations used in this booklet Warnings Text marked with a warning symbol must be read before using the device. Manufacturer The device is produced by the manufacturer whose name and address are stated next to the symbol. Indicates the medical device manufacturer, as defined in EU Regulations 2017/745 and 2017/746.
  • Page 71 Description of symbols and abbreviations used in this booklet Bluetooth logo Registered trademark of Bluetooth SIG, Inc. where any use of such requires a license. Global Trade Item Number A globally unique 14-digit number used to identify medical device products including medical device GTIN software.
  • Page 72 Description of additional symbols used on labels Keep dry Indicates a medical device that needs to be protected from moisture. Caution symbol Consult Instructions for Use for warnings and cautions. Catalogue number Indicates the manufacturer’s catalogue number so that the medical device can be identified. Serial number Indicates the manufacturer’s serial number so that a specific medical device can be identified.
  • Page 74 0000220698000001...

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