AVer VC520 Pro User Manual
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AVer VC520 Pro User Manual

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  • Page 1 VC520 Pro User Manual...
  • Page 2 © 2019 AVer Information Inc. All rights reserved. All rights of this object belong to AVer Information Inc. Reproduc ed or transmitted in any form or by any means w ithout the prior written permission of AVer Information Inc. is prohibited. All information or...
  • Page 3 Do not mix and use different types of batter ies: alkaline, standard (carbon -zinc) or rechargeable (nickel-cadmium). Do not dispose of batteries in a fire. Do not attempt to short-circuit the battery terminals. Contact Information AVer Information Europe B.V. Global Westblaak 140, 3012KM, AVer Information Inc. AVer Information Inc.

  • Page 4: Table Of Contents

    Audio Signal Receive Range.....................5 Speakerphone LED Indicator ....................6 Remote Control..........................7 Installation ............................9 Device Connection ........................9 RS232 In/Out Connection ......................11 Wall Mount Installation......................12 Operating the Camera ......................14 Make a Video Call ........................14 Make a Connection by Aver IP Finder App................14...
  • Page 5 Web Screen Setup ......................... 16 Login In ........................... 18 Live Screen Operation ......................19 Setup the Preset ........................19 Select the Preset Position ....................21 Camera Settings ........................22 Smart Frame........................22 Auto Focus........................22 Home Position .......................23 Sleep Position .......................23 Sleep Timer........................23 On Screen Menu......................24 Camera Binding ......................24 Image Settings ........................
  • Page 6 Noise Reduction......................27 Brightness ........................28 Sharpness ........................28 Saturation........................29 RS232 Setting ........................29 Video Format Setting ......................30 IP Stream Resolution ....................30 Frame Rate ........................30 Bit Rate...........................31 RTSP ..........................31 RTMP..........................33 Network Setting ........................34 DHCP..........................34 Static IP ..........................34 System Setting........................35 Language ........................35 FW Update........................36 Reset Settings .......................37 Camera Reboot......................38...
  • Page 7 Keyboard Noise Suppression ..................44 Phone In Jack........................45 Expansion Mic Mute .....................45 Operating the AVer PTZApp......................46 Install AVer PTZApp ......................... 46 Use AVer PTZApp to Setup the Camera ................46 Set the Camera Number ...................... 54 Reset Password........................55 Hotkey Control ........................56...
  • Page 8 Home / Sleep Position ......................57 ADDR / Protocol/Baud Rate ....................57 OpenGL........................... 58 Use AVer PTZApp to Setup the Speakerphone ................. 59 Install EZLive.......................... 60 Use AVer EZLive ..........................60...

  • Page 9: Package Contents

    Package Contents Pow er Adapter Cam era Unit Speakerphone Unit Rem ote Control Pow er Cord* Speakerphone 3.5 m m Audio L-Mount Screw s for USB 3.0 Cable Cable (10 m ) Cable (0.9m ) Bracket Mount Drilling Paper Quick Guide Warranty Card 46.00[1.81] Ø...

  • Page 10: Product Introduction

    Product Introduction Overview Status LED USB3.1 Type B port Pow er on: Red light RS232 in/out port Standby: Orange light Ethernet port IR sensor DC 12V pow er jack Speakerphone port(Blue cable) Kensington Lock 9 1011 12 Speakerphone port Phone in port (For extended speakerphone Line out port and microphone connection/...

  • Page 11: Extended Speakerphone Connection

    Extended Speakerphone Connection There are 2 types of speakerphone can extended from the VC520 pro speakerphone. Please purchase the extended speakerphone from the AVer. [Note] The speakerphone cables w ill be included w hen user purchases the extended speakerphone.

  • Page 12: Phone In Connection

    Phone in Connection User can connects the mobile phone to Phone in port on the speakerphone as a hands-free speaker. When device connect w ith the speakerphone, the icon w ill light up in blue. Touch icon w ill temporarily disconnect the connection of the device w ith speakerphone; touch icon again w ill resume the connection.

  • Page 13: Audio Signal Receive Range

    Audio Signal Receive Range The best distance for speakerphone to receive audio signal is w ithin 7.5 feet in radius. When connecting tw o or more speakerphone, the distance betw een the speakerphones must be 9 feet. 7.5ft 7.5ft 7.5ft 7.5ft Two speakerphone...

  • Page 14: Speakerphone Led Indicator

    Speakerphone LED Indicator Button LED Indicator Status In w hite light after pow er on Adjust the volume up and dow n. When adjust volume up and dow n, the volume LED is in blue light. In w hite light after pow er on Touch it can mute/um-mute the speakerphone volume.

  • Page 15: Remote Control

    Remote Control Nam e Function 1. Camera Select One remote can control up to 3 AVer VC/CAM/VB series cameras. You can use AVer PTZApp to set numbers associated with each camera, and then select w hich camera you w ould like to control using the remote.
  • Page 16 12. Volume Up/Dow n* Adjust volume up or dow n. 13. Preset Hot Key Press it can move to preset position as user has set. 14. Brightness + Increase the brightness. 15. Hang Up* End the call. * Function requires AVer PTZApp...

  • Page 17: Installation

    Installation Device Connection Connect the camera to power outlet. Connect the camera with speakerphone through the speakerphone cable which included in package. [Note]  The speakerphone port of the camera and camera port of the speakerphone port are all mark in blue.
  • Page 18 Connect other necessary cables. [Note]  USB and RS232 cable need to secure the cable w ith attached screw.  Make sure the cable is well connected to the connector on the camera before securing the cable. Connect the camera to the computer. [Note] Use the USB 3.0 cable that is included in package.

  • Page 19: Rs232 In/Out Connection

    RS232 In/Out Connection User can use the RS232 DIN9 to DIN8 cable (optional) through the RS232 port to connect up to 7 VC520 pro cameras. RS232 DIN9 to DIN8 cable  RS232 port Pin Definition PIN # I/O Type Description...

  • Page 20: Wall Mount Installation

    Wall Mount Installation 1. Use the drilling paper included in the package to drill the holes in the w all w here the user wants to mount the camera. 46.00[1.81] Ø 5.50[Ø 0.22] 51.00[2.01] P/N: 303AU340-AGR 2. Use the screw to secure the L-mount bracket on the w all.
  • Page 21 4. After assembling the L-mount bracket, secure the low er part of L-mount bracket on the w all. 5. Pass the cables through the hole on the L-mount bracket and connect the cables to corresponding connection ports. 6. Use the remaining screws (included in package) to secure the camera on the L-mount bracket.

  • Page 22: Operating The Camera

    AVer PTZApp, refer to the AVer PTZApp section in this user manual. Make a Connection by Aver IP Finder App User can use AVer IP Finder app to find the camera and make a connection through the brow ser to configure the camera.
  • Page 23 4. Select a camera from the list. The corresponding fields of IP address will display. 5. To change the IP address of camera, user can select “DHCP” or “Static IP”. The DHCP should get the IP address from local dynamic IP sever. The static IP , user can enter the speci f ic IP address.
  • Page 24 Use SmartFrame Function What is SmartFrame? SmartFrame uses face detection technology. While in a conferencing meeting, parti c ipants must face the camera for face detection. Side face (one ear/ one eye) is not detectable. The effective distance to get best performance is at maximum 4.5meters Two kinds of SmartFrame Function ...
  • Page 25 How does SmartFrame Work  Manual frame: Press and hold dow n the button and w ill pop up on the top left corner of the Image screen. This indicates for all participating users to sit facing tow ards the camera to allow it to detect all faces present.

  • Page 26: Web Screen Setup

    Web Screen Setup VC520 Pro support Ethernet connection; user can enter the IP address on brow ser to connect to the camera for detail settings. Login In To find the IP address of the camera; please refer to “Make a connection by AVer IP Finder App”...

  • Page 27: Live Screen Operation

    Live Screen Operation User can control the camera direction, zoom in/out, and preset selection. [Note] The system w ill force the previous login to log out, w hen there is a second login. Functions list Preset selection Preset positon display Logout the Web interface Live screen...

  • Page 28: Setup The Preset

    Setup the Preset User can set 10 preset positions. 1. In live screen, select to expand preset position list. 2. Select the preset number frame(0~9). 3. Use ▲, ▼, ,  and zoom in/out button adjust the camera screen view to desired position. 4.

  • Page 29: Select The Preset Position

    Select the Preset Position Preset positions need to be set. Select to expand the preset position list and select the preset user w ants. The live screen w ill move to the preset screen view. Use mouse to scroll up or dow n to select the preset. Select to close the preset position list.

  • Page 30: Camera Settings

    Camera Settings Smart Frame One-click automatic FOV(field of view ) adjustment to fit all participants. In live screen view, select Setting > Cam era > Sm art Frame > Auto, Manual or Off. Live screen preview Auto Focus Set auto focus mode. In live screen view, select Setting >...

  • Page 31: Home Position

    Home Position Set the home positon for camera to return. In live screen view, select Setting > Cam era > Hom e Position > Last Operating Position, Factory Central Position or Preset 0. Sleep Position When the camera idles for more than 3 minutes, it w ill enter sleep mode. In live screen view, select Setting >...

  • Page 32: On Screen Menu

    On Screen Menu Enable/disable on screen display status information. In live screen view, select Setting > Cam era > On Screen Menu > Off, On or Load Preset Off. Camera Binding With multiple cameras connection, users can set each camera to buttons 1 to 3 on the remote control. In live screen view, select Setting >...

  • Page 33: Image Settings

    Image Settings Image Flip If the VC520 Pro is installed in the upside dow n position, please enable the "Flip". In live screen view, select Setting > Im age > Im age Flip > Off or On. Image Mirror To mirror the camera image.

  • Page 34: Ture Wdr

    True WDR In back light environment, enabling WDR can improve the brightness of image. Select Setting > Im age > True WDR > Off or On. [Note] While WDR is on, the frame rate w ill drop and cause image blur if there are moving objects. Please turn off WDR w hen in normal light conditions.

  • Page 35: White Balance

    White Balance Select the White Balance setting for various light conditions or color temperature. In live screen view, select Setting > Im age > White Balance > Auto, Cloudy, Daylight, Fluorescent or Tungsten. Noise Reduction To reduce the noise from the signal. In live screen view, select Setting >...

  • Page 36: Brightness

    Brightness Adjust the value of brightness. In live screen view, select Setting > Im age > Brightness > 1~9. Sharpness Adjust the value of sharpness. In live screen view, select Setting > Im age > Sharpness > Off, Low , Medium or High.

  • Page 37: Saturation

    In live screen view, select Setting > Im age > Saturation >1~9. RS232 Setting When VC520 Pro connects with PTZ camera controller through the RS232 port, please setup ADDR, Baud Rate, VISCA Protocol, VISCA Over IP settings. In live screen view, select Setting > RS232.

  • Page 38: Video Format Setting

    Video Format Setting IP Stream Resolution Select the resolution for IP stream. Not supported for USB video stream. In live screen view, select Video Format > IP Stream Resolution only(not for adjusting USB video stream) > 1080P, 720P, 480P or 360P. Frame Rate Select the frame rate value..

  • Page 39: Bit Rate

    Bit Rate Select the bit rate value. In live screen view, select Video Format > Bit Rate > Auto, 512Kbps, 1Mbps, 2Mbps, 4Mbps or 8Mbps. RTSP To use RTSP player connecting to the camera, please enter the RTSP URL w hich di s plays on the web in your application such as VLC, PotPlayer or Quick Time.
  • Page 40 Change RTSP Password 1. In live screen view, select Video Format > RTSP > Change RTSP Access Password. 2. Enter the new password. 3. Select “Change” to save the new password.

  • Page 41: Rtmp

    RTMP Setup for uploading the camera’s live view to the broadcasting platform (ex: YouTube). In live screen view, select Video Format > RTMP. 1. Locate the RTMP server URL and stream key from the broadcasting platform and enter in Server URL and Stream Key column.

  • Page 42: Network Setting

    Network Setting DHCP Enable/disable DHCP function. In live screen view, select Network > DHCP > Off or On. Static IP Assign a fixed IP address to the camera. Please turn off the DHCP function. 1. In live screen view, select Network > Static IP. 2.

  • Page 43: System Setting

    System Setting Language Select the language of the system. In live screen view, select System > Language > English or Traditional Chinese. [Note] More languages w ill be added in the future w ithout further notice.

  • Page 44: Fw Update

    FW Update Update the camera’s firmw are. In live screen view, select “System” > “FW Update” > “Auto Update” or “Manual Update”.  Auto Update: The system w ill check firmw are and update automatically. If the firmw are is on the latest version, then update w ill not perform.

  • Page 45: Reset Settings

    Reset Settings Reset the camera back to factory default setting. 1. In live screen view, select System > Reset Settings. 2. Select Reset. 3. Select the OK to reset back to factory default. [Note] When factory default is activated, the password of Webpage login and RTSP w ill not be set to default.

  • Page 46: Camera Reboot

    Camera Reboot Restart the camera manually. 1. In live screen view, select System > Cam era Reboot. 2. Select Reboot. 3. Select the Continue to restart the camera.

  • Page 47: Change Password

    Change Password Change the Web login password. The default password is aver4321. 1. In live screen view, select System > Change Password > Change WEB Access Password. 2. 2. Enter the old password, and then enter the new password. 3. 3. Select Change to save the new password. 4.

  • Page 48: Ssl Certificate

    SSL Certificate Import the SSL certificate from specific location. 1. In live screen view, select System > SSL Certificate. 2. Select the type by clicking +. 3. Direct the file location. 4. Select Im port.

  • Page 49: Date Format

    Date Format Select the date format. In live screen view, select System > Date Form at > yyyy-mm-dd, mm-dd-yyyy, or dd-mm-yyyy. Time Format Select the time format. In live screen view, select System > Tim e Format > 24-Hour or 12-Hour.

  • Page 50: Time Correction Mode

    Time Correction Mode Adjust time by auto or manual. In live screen view, select System > Enable NTP > Auto or Manual.  Auto: The system time w ill be set by NTP server on the netw ork. Enter the IP address of NTP server and select the Time Zone.

  • Page 51: Audio Setting

    Audio Setting Noise Suppression Enable/Disable reduce ambient noise. In live screen view, select Audio > Noise Suppression > Off or On. When enable the reduce noise suppression function, please set value of noise suppression (20 ~ 40). Automatically Gain Control Enable/disable the auto gain control.

  • Page 52: Echo Cancellation

    Echo Cancellation Enable/disable echo situation. In live screen view, select Audio > Echo Cancellation > Off or On. Keyboard Noise Suppression Enable/disable keyboard noise reduction. In live screen view, select Audio > Keyboard Noise Suppression > Off or On.

  • Page 53: Phone In Jack

    Phone In Jack Set Phone in input source. In live screen view, select Audio > Phone In Jack > Phone In, 3.5mm External Microphone Only or Phone In, 3.5m m External Microphone Mix In.  Phone in: When the mobile phone is connecting to Phone in port, please select “Phone in” option. ...

  • Page 54: Operating The Aver Ptzapp

    Use AVer PTZApp to Setup the Camera 1. Run your video application. 2. During your video call, you can use the AVer PTZApp to pan, tilt and zoom the camera in/out and enable/disable the backlight feature. 3. For the first time use, you can check the connection, camera, and setup the camera’s parameters.
  • Page 55  Currently selected device: This field displays currently selected VC, VB or CAM device controlled by PTZApp. If you have more than one AVer VC, VB or CAM devices connected to this PC/Mac PTZApp is running, you can click on the drop-down list to select other AVer VC, VB or CAM device.
  • Page 56 Factory Default button.  Flip : If the VC520 Pro is installed in the upside dow n position, please enable the "Flip" function in the AVer PTZApp , and the screen will display normally.
  • Page 57  Tracking Mode: It is a SmartFrame function. One-click automatic FOV (Field of View ) adjustment to fit all participants. The user can set SmartFrame to manual, auto, or off mode. When mode is off, the hotkey on the remote controller cannot be used. [Note] While in conferencing meeting, participants must face the camera for face detection.
  • Page 58  Minim ize: Minimize the app to system tray. To quit the application, right-click the icon on the system tray and select “Quit”.  : Click icon w ill launch the brow ser and connect to the AVer PTZApp w eb page.
  • Page 59 Normal Un-normal  Connection diagnostic: Display devices connection status. If the AVer PTZApp has detected that camera and laptop/PC are not connected w ell, the diagram w ill display an “?” on the camera to indicate the connection has a problem. If the camera is in use by another application, it w ill display “Can’t start video”...
  • Page 60  Test Camera: Click the “Test Camera” to check the camera video display status. You can adjust the camera direction and view of the zoom in/out. To leave the page, click the Abort Diagnostic button.  Test Speakerphone: Click to check the speakerphone status. It w ill require the user to record a short message and play it back to ensure the speakerphone is w orking.
  • Page 61  FW Update: Allow s the user to update the VC520 Pro camera’s firmw are. 1. Click” FW Update”. 2. A dialog w ill display the current firmware version and available new firmware version (internet connection is required). 3. To auto update, click “Auto Update” and update process will start. The new firmware will be dow nloaded first;...

  • Page 62: Set The Camera Number

    Set the Camera Number With multiple cameras connection, users can set each camera to buttons 1 to 3 on the remote control. 1. If PTZApp detects computer connects to multiple VC/VB/CAM, you can select w hich camera you like to control through the dropdow n list. 2.

  • Page 63: Reset Password

    Reset Password Set Web access password back to default. The default password is “aver4321”.

  • Page 64: Hotkey Control

    Hotkey Control Enable hotkey control to use keyboard control camera’s movement, backlight, and Smart Framing. 1. Select “Settings” 2. Set Hotkey Control to “On”. 3. A hotkey description as below figure shown: 4. When hotkey control is enabled, a hotkey tip w ill display w hen mouse is moved to the PTZ control button in PTZ mode.

  • Page 65: Home / Sleep Position

    Home / Sleep Position Hom e Position: There are three options: Last operating position/Factory central position/ Preset 0. Sleep Position: There are tw o options -- Factory sleep position/ Preset 9. If the camera idles for more than 3 minutes, it w ill enter sleep mode. ADDR / Protocol/Baud Rate These settings are related to RS232 functions.

  • Page 66: Opengl

    OpenGL The default setting is Off. If your PC has installed OpenGL, you can get better frame rate and smoother video quality by turn on it. If your PC is w ithout OpenGL, it w ill cause video display problem after enable it.

  • Page 67: Use Aver Ptzapp To Setup The Speakerphone

    Use AVer PTZApp to Setup the Speakerphone After installing the AVer PTZApp, run the PTZApp on your laptop/PC. Select “Settings” > scroll down to “Speakerphone” section. You can do the follow ing setup of the speakerphone.  Nosie suppression: Reduce ambient noise.

  • Page 68: Install Ezlive

    Install EZLive Please go to http://www.aver.com/download-center to download the AVer EZLive software. After dow nloading, double-click on the file and follow the on-screen instructions to complete the installation. Use AVer EZLive During a video call, EZLive can help user to do:...

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