How To Request Technical Support And Assistance - FlexRadio Systems FLEX-6000 SIGNATURE Series User Manual

FLEX-6000 Signature Series - SmartSDR for Windows Software User's Guide

1 HOW TO REQUEST TECHNICAL SUPPORT AND ASSISTANCE

If you encounter any issues installing or operating SmartSDR for Windows with a FlexRadio Systems
Signature Series
(https://community.flexradio.com/) to find information about SmartSDR and the FLEX-6000 radios.
If you need assistance using the Community, please refer to the community topic "How to use the
FlexRadio Systems Support Community".
If you are unable to find an existing answer to your issue on the Community, please contact FlexRadio
Systems technical
https://helpdesk.flexradio.com/
For details on how to submit a HelpDesk support ticket, please refer to the following URL:
https://helpdesk.flexradio.com/hc/en-us/articles/202118688-How-to-Submit-a-Request-for-
Technical-Support.
Hours of Operation: Our Technical Support engineers are available Monday-Friday from 9:00am-
5:30pm Central Time. If you contact Support after business hours, on a holiday or weekend, we will
respond to your request for assistance during regular business hours in the order the tickets were
received.
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radio, please use
a HelpDesk support
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our on-line Community
ticket on-line at