National Instruments PCI-GPIB Getting Started page 25

Chapter 4 Installation Verification and Troubleshooting
information about ibic , refer to the NI-488.2M Software Reference
Manual.
What information should I have before I call National Instruments?
When you call National Instruments, you should have the results of the
diagnostic test ibtsta. You should also have run ibic to try to find the
source of your problem. Also, make sure you have filled out the
configuration form in Appendix B, Customer Communication.
© National Instruments Corp. 4-5 PCI-GPIB for Digital UNIX