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Warranty Information - Lenovo Ultra Secure Memory Key User Manual

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THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY HAVE OTHER RIGHTS
WHICH VARY FROM STATE TO STATE OR JURISDICTION TO JURISDICTION. YOU ALSO MAY
HAVE OTHER RIGHTS UNDER APPLICABLE LAW OR WRITTEN AGREEMENT WITH LENOVO.
NOTHING IN THIS WARRANTY AFFECTS STATUTORY RIGHTS, INCLUDING RIGHTS OF
CONSUMERS UNDER NATIONAL LEGISLATION GOVERNING THE SALE OF CONSUMER
GOODS THAT CANNOT BE WAIVED OR LIMITED BY CONTRACT.
European Economic Area (EEA)
Customers in the EEA may contact Lenovo at the following address: Lenovo Warranty & Service Quality
Dept., PO Box 19547, Inverkip Road, Greenock, Scotland PA16 9WX. Service under this warranty for
Lenovo hardware products purchased in EEA countries may be obtained in any EEA country in which
the product has been announced and made available by Lenovo.
This Lenovo Limited Warranty is available in other languages at www.lenovo.com/warranty.

Warranty information

Type of
Product or
Warranty
Machine Type
Country or Region of Purchase
Warranty Period
Service
Lenovo Ultra
Worldwide
1 year
1, 4
Secure Memory
Key
If required, your Service Provider will provide repair or exchange service depending on the type of
warranty service specified for your product and the available service. Scheduling of service will depend
upon the time of your call, parts availability, and other factors.
A warranty period of 1 year on parts and 1 year on labor means that Lenovo provides warranty service
during the first year of the warranty period (or a longer period as required by law).
Types of Warranty Service
1. Customer Replaceable Unit ("CRU") Service
Under CRU Service, your Service Provider will ship CRUs to you for you to install. Most CRUs are easy
to install whereas others may require some technical skill and tools. CRU information and replacement
instructions are shipped with your product and are available from Lenovo at any time upon request. You
may request that a Service Provider install some CRUs under one of the other types of warranty service
designated for your product. Installation of external CRUs (such as mice, keyboards, or monitors) is your
responsibility. Lenovo specifies in the materials shipped with a replacement CRU whether the defective
CRU must be returned. When return is required, 1) return instructions, a prepaid return shipping label,
and a container are included with the replacement CRU, and 2) you may be charged for the replacement
CRU if your Service Provider does not receive the defective CRU within thirty (30) days of your receipt
of the replacement.
2. On-site Service
Under On-Site Service, your Service Provider will either repair or exchange the product at your location.
You must provide a suitable working area to allow disassembly and reassembly of the Lenovo product.
For some products, certain repairs may require your Service Provider to send the product to a designated
service center.
3. Courier or Depot Service
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Lenovo Ultra Secure Memory Key User Guide

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