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Appendix B. Lenovo Limited Warranty - Lenovo Ultra Secure Memory Key User Manual

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Appendix B. Lenovo Limited Warranty

L505-0010-00 09/2006
This Lenovo Limited Warranty applies only to Lenovo hardware products you purchased for your own
use and not for resale. This warranty may sometimes be referred to as the "Statement of Limited
Warranty" (SOLW) in other documents from Lenovo.
What this Warranty Covers
Lenovo warrants that each hardware product is free from defects in materials and workmanship under
normal use during the warranty period. The warranty period for the product starts on the original date
of purchase specified on your invoice unless Lenovo informs you otherwise in writing. The warranty
period and type of warranty service that apply to your product are designated below under the section
titled "Warranty Information."
THIS WARRANTY IS YOUR EXCLUSIVE WARRANTY AND REPLACES ALL OTHER
WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO,
THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE. SOME STATES OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION
OF EXPRESS OR IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO
YOU. IN THAT EVENT, SUCH WARRANTIES APPLY ONLY TO THE EXTENT REQUIRED BY LAW
AND ARE LIMITED IN DURATION TO THE WARRANTY PERIOD. NO WARRANTIES APPLY
AFTER THAT PERIOD. SOME STATES OR JURISDICTIONS DO NOT ALLOW LIMITATIONS ON
HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION ON DURATION
MAY NOT APPLY TO YOU.
How to Obtain Warranty Service
If the product does not function as warranted during the warranty period, you may obtain warranty
service by contacting Lenovo or an approved service provider. Each of them is referred to as a "Service
Provider." A list of Service Providers and their telephone numbers is available at www.lenovo.com/
support/phone.
Warranty service may not be available in all locations and may differ from location to location. Charges
may apply outside a Service Provider's normal service area. Contact a local Service Provider for
location-specific information.
What Your Service Provider Will Do to Correct Problems
When you contact a Service Provider, you must follow the problem determination and resolution
procedures specified.
Your Service Provider will attempt to diagnose and resolve your problem over the telephone or through
remote assistance. Your Service Provider may direct you to download and install designated software
updates.
Some problems can be resolved with a replacement part that you install yourself (such as keyboard,
mouse, speaker, memory, hard disk drive, or port replicator), called a "Customer Replaceable Unit" or
"CRU." If so, your Service Provider will ship the CRU to you for you to install.
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© Lenovo 2008. Portions © IBM Corp. 2005.

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