Whirlpool ST21PKXJW00 Use & Care Manual page 18

There is water in the defrost drain pan
Is the refrigerator defrosting?
The water will evaporate. It is normal for water to drip into the
defrost pan.
Is it more humid than normal?
Expect that the water in the defrost pan will take longer to
evaporate. This is normal when it is hot or humid.
The motor seems to run too much
Is the room temperature hotter than normal?
Expect the motor to run longer under warm conditions. At
normal room temperatures, expect your motor to run about
40% to 80% of the time. Under warmer conditions, expect it
to run even more of the time.
Has a large amount of food just been added to the
refrigerator?
Adding a large amount of food warms the refrigerator. It is
normal for the motor to run longer in order to cool the
refrigerator back down. See the "Refrigerator Features"
section.
Are the doors opened often?
Expect the motor to run longer when this occurs. In order to
conserve energy, try to get everything you need out of the
refrigerator at once, keep food organized so it is easy to find,
and close the door as soon as the food is removed.
Is the control set correctly for the surrounding
conditions?
Refer to the "Setting the Control(s)" section.
Are the doors closed completely?
Push the doors firmly shut. If they will not shut all the way, see
"The doors will not close completely" later in this section.
Are the condenser coils dirty?
This prevents air transfer and makes the motor work harder.
Clean the condenser coils. Refer to the "Cleaning Your
Refrigerator" section.
NOTE: Your new refrigerator will run longer than your old one due
to its high efficiency motor.
The refrigerator seems to make too much noise
The sounds may be normal for your refrigerators.
Refer to the "Understanding Sounds You May Hear" section.
The ice maker is not producing ice
Is the freezer temperature cold enough to produce ice?
Wait 24 hours after hook-up for ice production. See the
"Setting the Control(s)" section.
Is the wire shut-off arm in the OFF (arm up) position?
Lower the wire shut-off arm to the ON (arm down) position.
See the "Ice Maker Operation" section.
Is the water line shut-off valve to the refrigerator turned
on?
Turn on the water valve. See the "Connecting the Refrigerator
to a Water Source" section.
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Is an ice cube jammed in the ejector arm?
Remove the ice from the ejector arm with a plastic utensil.
Refer to the "Ice Maker Operation" section.
Does the ice maker mold have water in it or has no ice
been produced?
Check to see if your refrigerator has been connected to your
home water supply and the supply shut-off valve is turned on.
Refer to the "Connecting the Refrigerator to a Water Source"
section.
NOTE: If not due to any of the above, there may be a problem
with the water line. Call for service.
The ice maker is producing too little ice
Has the ice maker just been installed?
Wait 72 hours for full ice production to begin. Once your
refrigerator is cooled down, the ice maker should begin
producing 70-120 cubes every 24 hours.
Has a large amount of ice just been removed?
Allow 24 hours for ice maker to produce more ice.
Is the control set correctly?
Refer to the "Setting the Control(s)" section.
Is the water shut-off valve turned completely on?
Turn valve on fully. Refer to the "Connecting the Refrigerator
to a Water Source" section.
Is there a water filter installed on the refrigerator? This
filter may be clogged or installed incorrectly.
First, check the filter installation instructions to ensure that
the filter was installed correctly and is not clogged. If
installation or clogging is not a problem, call a qualified
person or a technician.
Off-taste or odor in the ice
Are the plumbing connections new, causing discolored or
off-flavored ice?
Discard the first few batches of ice.
Have the ice cubes been stored for too long?
Throw old ice away and make a new supply.
Has food in the refrigerator been wrapped properly?
Refer to the "Refrigerator Features" section.
Do the freezer and ice bin need to be cleaned?
See the "Cleaning Your Refrigerator" section.
Does the water contain minerals (such as sulfur)?
A filter may need to be installed to remove the minerals.
The divider between the two compartments is warm
The warmth is probably due to normal operation of the automatic
exterior moisture control.
Temperature is too warm
Are the air vents blocked in either compartment? This
prevents the movement of cold air from the freezer to the
refrigerator.
Remove any objects from in front of the air vents. Refer to
"Ensuring Proper Air Circulation" for the location of air vents.
Are the door(s) opened often?
Be aware that the refrigerator will warm when this occurs. In
order to keep the refrigerator cool, try to get everything you
need out of the refrigerator at once, keep food organized so it
is easy to find, and close the door as soon as the food is
removed.