Guide To In-Ear Tone Signals; How Can I Improve The Snugness Of The Fit?; Why Is The Roger Earpiece So Quiet?; How To Adjust Volume Of A Single Roger Earpiece - Phonak Roger Manual/Faq

Guide to in-ear tone signals

How can I improve the snugness of the fit?

To get the best out of the ergonomic shape, turn/twist the device in the ear. Softwraps can also be purchased to
improve the seal and the fit – please contact Better Sound Ltd.

Why is the Roger earpiece so quiet?

Wax filter clogged or damaged. Settings not optimised.

How to adjust volume of a single Roger Earpiece

With the Roger Touchscreen Mic transmitter, the volume of a single Roger Earpiece can be adjusted.

How to adjust volume of all Roger Earpieces in range

To adjust output volume of all Roger Earpieces connected to a Roger BaseStation, turn the volume control knob on the
Roger BaseStation front panel.

What is the range?

That depends upon a number of factors in addition to the output of the transmitter (closed rooms, open premises,
obstacles, interference, building materials, humidity...).
In practice, the following results have been obtained: 10-30 metres.
If the "out of range" tone (repeated soft beeps) is heard then try to move closer to the transmitter (or relocate the
transmitter) and/or change your body orientation to reduce signal absorption (by the body). As a rule of thumb maintain
line of sight to the transmitter thereby avoiding obstacles in the signal path.
If the Roger Earpiece is out of range (i.e. disconnected from the transmitter) for less than 30 minutes before coming
back into range, the Roger Earpiece will be automatically and instantaneously reconnected, and no beep will sound.
Otherwise, after 30 minutes, the Roger Earpiece will enter sleep mode. In sleep mode the Roger Earpiece will continue
to search for a known network. If one is detected, the Roger Earpiece will exit sleep mode and be automatically
reconnected in a few seconds. A dedicated beep sequence (see above) will be played when successfully reconnected.

How to clean the Roger Earpiece

• Ensure that the Roger Earpiece is perfectly clean before using it. The green wax guard (replace/clean as necessary),
as well as the openings between wax guard and receiver, must be free of any wax.
• Clean the Roger Earpiece's entire surface and the green wax guard with Phonak cleaning spray (this is supplied
automatically for hires of 2 days or more) and leave to dry for a few minutes.
• Do not use any tool or strong detergent.

How to change the wax guard

When required, remove the used green wax guard, using the cerumen filter system.
Fit a new green wax guard.
Check that the green wax guard is correctly in place.
Source: Phonak Communications AG & Better Sound Ltd.