Assistance - Whirlpool TimeSmart ED20TWXDN02 Use & Care Manual

THE
ICE MAKER IS NOT PRODUCING ICE
Check if...
Then...
The freezer temperature is not cold enough to
produce ice.
See "Setting the controls" on page 12.
The ice maker arm is in the "OFF" (up) position.
Lower arm to the "ON" (down) position. See "Using
the automatic ice maker" on page 18.
The water line shut-off valve to the refrigerator is
not turned on.
Turn on the water valve. See "Attaching the ice
maker to a water supply" on pages 9-l 1. If not due
to any of the above, there may be a problem with the
water line. Contact the Consumer Assistance Center
at 1-800-253-l 301.
An ice cube is jammed in the ejector arm. Remove the ice from the ejector arm with a plastic
utensil. See page 18 for ejector arm location.
The ice maker mold has no water in it or no ice
has been produced.
Check to see if your refrigerator has been connected
to your home water supply and the supply shut-off
valve is turned on. See "Attaching the ice maker to
a water supply" on pages 9-l 1.
THE
ICE MAKER IS PRODUQNC TOO LITTLE ICE
Check if...
Then...
The ice maker has just been installed.
Wait 72 hours for full ice production to begin. Once
your refrigerator is cooled down, the ice maker
should begin producing 70-120 cubes every 24 hours.
A large amount of ice has just been removed.
Allow 24 hours for ice maker to restock.
The controls are not set correctly.
See "Setting the controls" on page 12.
The water shut-off valve is not turned completely on.
Turn valve on fully. See "Attaching the ice maker to a
water supply" on pages 9- 11.
There is a water filter installed on the refrigerator.
This filter may be clogged or installed incorrectly.
First, check the filter installation instructions to ensure
that the filter was installed correctly and is not clogged.
If installation or clogging IS not a problem, call the
Consumer Assistance Center at 1-800-253-l 301.
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WITH QUESTIONS OR COMMENTS