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IMPORTANT SAFETY INFORMATION: Always read this manual first before attempting to service this fireplace. For your safety, always comply with all warnings and safety instructions contained in this manual to prevent personal injury or prop- erty damage.
OPERATION To disable: Press and holding the button on the unit for 5 seconds will disable the heater, indicated by the temperature dis- play flashing. Figure 1 To enable: With the temperature displayed (it will be flashing), press and hold the button on the unit for 5 seconds to reacti- vate the heating controls.
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play flashing. To enable: Figure 3 With the temperature displayed (it will be flashing), press and hold the button on the unit for 5 seconds to reacti- vate the heating controls. Sleep Timer This icon will light up with a blue light when using the Timed Shut-OFF function.
2. From the back of the unit remove the screws (16 on the WARNING: Disconnect circuit power before attempt- EF2870 and 12 on the EF2570) that secure the back ing any maintenance or cleaning to reduce the risk of panel to the firebox.
5. Disconnect the wiring connections, at the control board, and install the new heater assembly. 2. From the back of the unit remove the screws (16 on the EF2870 and 12 on the EF2570) that secure the back 6. Reattach the wiring and reassemble. panel to the firebox.
COMPONENT PICTURES Front view of unit Heater Assembly, Control board & IR Sensor Flicker Motor, Terminal Block, Flicker Rod Flame LED Assembly and Cord Set Connection Display Board (with cover and without) Control Board...
EF2870 COMPONENT PICTURES Front view of unit Heater Assembly and Control board Flicker Motor, Terminal Block and Flicker Rod Flame LED Assembly Display Board (with cover and without) Control Board and Switch Board Thermistor...
TROUBLESHOOTING GUIDE PROBLEM CAUSE SOLUTION PART NUMBER General Circuit breaker trips or fuse Short in unit wiring. Trace wiring in unit. blows when unit is turned Improper circuit current rating Additional appliances may exceed the current rating of the circuit breaker or fuse. Plug unit into another outlet or install unit on a dedi- cated 15 amp circuit.
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PROBLEM CAUSE SOLUTION 28” - 9601130800RP Heater Heater is not turning off Improper operation Refer to Operation Section Defective switchboard Replace switchboard Defective thermistor Replace thermistor Defective control board Replace the control board Heater is not turning on, but Improper operation Refer to Operation Section flame effect is still function- Unit requires resetting...
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