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2. If you need assistance?..
Call Whirlpool
COOL-LINE@ serv-
ice assistance
telephone
number.
Dial free from anywhere
in the U.S.:
l-800-253-1301
and talk with one of our trained consul-
tants. The consultant can instruct you
in how to obtain satisfactory operation
from your appliance or, if service is nec-
essary, recommend a qualified service
company in your area.
If you prefer, write to:
Mr. Donald Skinner
Director of Consumer Relations
Whirlpool Corporation
2000 M-63
Benton Harbor, Ml 49022
Please include a day-time phone
number in your correspondence.
3. If you need service'...
Xi+1
01%
~t~~~gqftf~tm
SERV'CE rized Whirlpool"
service com-
4a
Whirlpool has a
panies. Whirlpool service technicians
are trained to fulfill the product warranty
and provide after-warranty
service, any-
where in the United States. To locate
the authorized Whirlpool service com-
pany in your area, call our COOL-LINE@
service assistance telephone number
(see Step 2) or look in your telephone
directory Yellow Pages under:
APPLIANCES
- NOUSEHOLO
-
ELECTRICAL
APPLIANCES
-
MAJOR-SERVICE
A REPAIR
MAJOA-
REPAIRING
A PARTS
OR
WASHING
MACHINES,
DRYERS
A IRONEAS
- SERVICING
WHIRLPOOL APPLIANCES
AUTHORIZED WHIRLPOOL SERVICE
SER",CE
COMPANIES
XYZ SERVICE CO
123 MAPLE
999-9399
4. If you need FSP'"'
replacement
parts*...
FSP is a registered trademark of
Whirlpool Corporation for quality parts.
Look for this symbol of quality when-
ever you need a replacement part for
your Whirlpool appliance. FSP replace-
ment parts will fit right and work right,
because they are made to the same
exacting specifications
used to build
every new Whirlpool appliance.
To locate FSP replacement parts in
your area, refer to Step 3 above or
call the Whirlpool COOL-LINE service
assistance number in Step 2.
5. If you are not satisfied
with how
the problem
was solved'...
l
Contact the Major Appliance Con-
sumer Action Panel (MACAP).
MACAP is a group of independent
consumer experts that voices con-
sumer views at the highest levels of
the major appliance industry.
l
Contact MACAP only when the
dealer, authorized servicer or
Whirlpool have failed to resolve your
problem.
Major Appliance Consumer
Action Panel
20 North Wacker Drive
Chicago, IL 60606
l
MACAP will in turn inform us of
your action.
'When requesting assistance, please
provide: model number, serial number,
date of purchase, and a complete
description of the problem. This infor-
mation is needed in order to better
respond to your request.
29
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