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If You Need Assistance
OrService
This section is designed to help you save the cost of a service call. Part 1 of this section outlines
possible problems, their causes, and actions you can take to solve each problem. Parts 2 and 3 tell you
what to do if you still need assistance or service. When calling our toll-free telephone
number for help or
calling for service, please provide a detailed description of the problem, your appliance's
complete
model and serial numbers and the purchase date. (See page 2.) This information will help us respond
properly to your request.
1. Before
calling
for assistance
. . .
Performance
problems often result from little things you can find and fix without tools of any kind. Please
check the chart below for problems you can fix. It could save you the cost of a service call.
PROBLEM
Nothing
will
operate
The oven will
not operate
POSSIBLE
CAUSE
SOLUTION
The power cord is not plugged into
Plug the power cord into a live circuit with
a live circuit with proper voltage.
proper voltage. (See Installation
Instructions.)
A household fuse has blown or a
Replace household fuse or reset circuit
circuit breaker has tripped.
breaker.
You have not turned the Oven
Turn the Oven Selector to the desired
Selector to BAKE or BROIL.
setting.
You have set a delayed start time.
Wait for the start time to be reached.
You have not turned the Oven
Turn the Oven Temperature
Control
Temperature
Control Knob to a
Knob to a temperature
setting.
temperature
setting.
You have not set the automatic
Set the MEALTIMER
clock correctly.
MEALTIMER
clock correctly.
(See "Using the automatic MEALTIMER"+'
cloclc on page 15.)
The surface
A household fuse has blown or a
units will not
Replace household fuse or reset circuit
circuit breaker has tripped.
breaker.
operate
You have not plugged in surface
Plug surface units in all the way. (See
units all the way.
"Replacing"
on page 23.)
You are not setting the control
Push control knobs in before turning to
knobs correctly.
a setting.
Control
knob(s)
You are not pushing in before
will not turn
Push control knob(s) in before turning to
turning.
a setting.
The Self-
You have not set the Oven
Cleaning
cycle
will not operate
Selector and Oven Temperature
Set the Oven Selector and Oven Tempera-
ture Control Knob to CLEAN.
Control Knob to CLEAN.
The range clock does not show
Reset clock to show the correct time of
the correct time of day.
day. (See page I I .)
The Lock Lever is not in the Clean
position - all the way to the right.
Move Lock Lever all the way to the right.
A delayed start time has been
Wait for the start time to be reached.
programmed.
26
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