ADDER 2XPRO Installation & Use Manual

Adder technology network device 2xpro
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XPRO
16 Port SMART View 4XPRO
12 Port SMART View 2XPRO
8 Port SMART View 2XPRO
4 Port SMART View 2XPRO
4XPRO/16
2XPRO/12
2XPRO/8
2XPRO/4

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Summary of Contents for ADDER 2XPRO

  • Page 1 SMART V V i i e e w w www.addertec.com XPRO 16 Port SMART View 4XPRO 12 Port SMART View 2XPRO 8 Port SMART View 2XPRO 4 Port SMART View 2XPRO 4XPRO/16 2XPRO/12 2XPRO/8 2XPRO/4...
  • Page 2: About This Manual

    Warranty Adder Technology Ltd warrants that this product shall be free from defects in workmanship and materials for a period of 1 year from the date of original purchase. If the product should fail to operate correctly in normal use during the warranty...
  • Page 3: Radio Frequency Energy

    free of charge. No liability can be accepted for damage due to misuse or circumstances outside Adder’s control. Also Adder will not be responsible for any loss, damage or injury arising directly or indirectly from the use of this product. Adder’s total liability under the terms of this warranty shall in all circumstances be limited to the replacement value of this product.
  • Page 4: Table Of Contents

    Contents 1. Introduction... 5 1.1 Key features and benefits ... 6 1.2 SmartView XPro package contents... 8 1.3 AdderLink XR receiver package contents ... 8 1.4 AdderLink Gold XR receiver package contents ... 8 1.5 Product information ... 9 2. Installation... 13 2.1 What you will need ...
  • Page 5 4. Using the SmartView XPro ... 40 4.1 Rear panel special function switches ... 40 4.2 Power supply connections and indicators ... 40 4.3 USER display and key switch... 40 4.4 COMPUTER display and key switch ... 41 4.5 Activity indicators ... 42 4.6 Selecting a computer using the front panel controls ...
  • Page 6: Introduction

    SmartView XPro products are fitted with one (2XPro) or two (4XPro) dual access user ports. These dual access ports have both traditional KVM connectors for local keyboard, monitor and mouse connections and an RJ45 link for connection to a remote AdderLink extender unit.
  • Page 7: Key Features And Benefits

    Dual-access port(s) with built-in 200 metre AdderLink extender connections enable the SmartView to be controlled from local and remote KVM consoles. Two independent users are supported on 2XPro models via one local KVM port and one dual-access local / remote KVM port.
  • Page 8 Compact 1U (2XPro) and 2U (4XPro) cases may be neatly fitted under a monitor or fixed into a 19 inch rack using the supplied rack-mount kit. SmartBoot ensures reliable simultaneous bootup of all computers. User and computer name information may be uploaded to a PC and saved in an Excel compatible file.
  • Page 9: Smartview Xpro Package Contents

    1.2 SmartView XPro package contents SmartView XPro. Power supply suitable for your country. 6 x stick on self-adhesive rubber feet. 2 x mounting brackets for fixing the unit into a 19 inch rack. 4 x screws for fixing mounting brackets to SmartView Pro (6 screws supplied with 4XPro12 and 4XPro16 models) This installation guide.
  • Page 10: Product Information

    1.5 Product information Fig. 1 - SmartView 2XPro and 4XPro models viewed from the front SmartView XPro Installation and Use Page 9...
  • Page 11 Fig. 2 - SmartView 2XPro8 and 4XPro 16 models viewed from the rear (2XPro4 and 4XPro12 models are similar but with less computer ports) SmartView XPro Installation and Use Page 10...
  • Page 12 Fig. 3 - AdderLink XR (top) and AdderLink Gold (below) XR receiver units SmartView XPro Installation and Use Page 11...
  • Page 13 Fig. 4 - Mounting the AdderLink into its 19 inch rack mounting bracket SmartView XPro Installation and Use Page 12...
  • Page 14: Installation

    2. Installation Adder explains: Flexible configuration The SmartView XPro has many ports for connection to computers, keyboards, mice, monitors and AdderLink extenders. There are no restrictions placed upon which ports are connected to devices and you can leave any of the ports disconnected if you wish.
  • Page 15 For the local user port connections you will need: A monitor with a standard VGA-style 15-pin analogue video connector that will work when connected directly to each of your PCs. SmartView XPro supports low and high resolution monitors. A PS/2 or AT style keyboard. If you are using an AT keyboard with a 5-pin connector you may connect this to the SmartView XPro using a standard AT to PS/2 keyboard adapter.
  • Page 16: Mounting The Smartview

    IMPORTANT WARNING Do not connect the SmartView's extender ports to an Ethernet hub or other digital network device. The signals carried on the twisted pair cable between the SmartView and the AdderLink are ANALOGUE. Plugging the SmartView or AdderLink into a digital network device such as a hub may damage you devices Use of PS/2 and RS232 style mice with the SmartView - All of the mouse connections from SmartView to PCs support either a PS/2 or an RS232 mouse.
  • Page 17 User ports 1 and 3 are dual access ports and may have both a local KVM (connected directly) and a remote KVM (connected via and AdderLink extender) attached at the same time. The local and remote KVMs share the port on a timeout basis but only one KVM may be using the port at any one time.
  • Page 18: Configuring Your Pcs

    You may attach the power adapter to either power inlet A or power inlet B (see figure 2). The ports are both the same and are provided to enable you to connect a redundant (spare) power supply (see section 4.2 for more details). Connect your power adapter to either of the power inlet ports to power on the SmartView XPro.
  • Page 19 The maximum number of layers in a SmartView XPros cascade is four. You may cascade 4XPro units with 1, 2, 3 or 4 KVM links and 2XPro units with 1 or 2 KVM links. The number of KVM links that you install defines the number of simultaneous uses that are supported.
  • Page 20 The following diagrams show some typical SmartView XPro installations. SmartView XPro Installation and Use Page 19...
  • Page 21 Fig. 5 - A typical installation using a single SmartView XPro 8 SmartView XPro Installation and Use Page 20...
  • Page 22 Fig. 6 - A cascaded application using multiple SmartView XPros SmartView XPro Installation and Use Page 21...
  • Page 23 Fig. 7 – An advanced application that uses two sets of cascaded SmartViews that are cross linked together using twisted pair wiring and AdderLinks. SmartView XPro Installation and Use Page 22...
  • Page 24: Maximising The Video Quality

    2.6 Maximising the video quality The SmartView XPro supports very high bandwidth video signals and resolutions up to 1900 x 1440 pixels. It regenerates the video signals using wideband amplifiers in order to minimise any loss of video quality. All video cables introduce distortion onto the video signal.
  • Page 25: Other Useful Installation Information

    2.7 Other useful installation information PC boot up sequence - When your PCs are powered on they communicate with any attached keyboards and mice and setup parameters required by the particular operating system. It is necessary for the SmartView to be attached and powered on during this sequence so that it can give the required responses and keep track of all the modes and settings requested by each of the connected PCs.
  • Page 26: Hot Plugging The Smartview Into Running Systems And Re-Enabling Disconnected Ps/2 Cpu Mouse Connections

    the SmartView's keyboard and mouse reset function (see section 4.17). This function only resets the keyboard and mouse attached to the selected user port. It does not affect the status of any of the SmartView's other ports or the CPU connections.
  • Page 27: Connecting The Adderlink Extender

    Type of mouse / system Connected at bootup PS/2 PS/2 IntelliMouse / SmartView IntelliMouse / SmartView To restore lost mouse movement on a CPU connected to the SmartView: 1) Select the CPU that has lost its mouse movement 2) Activate the on-screen menu using the keyboard hotkeys 3) Press F1 to view additional menus 4) Select the FUNCTIONS menu 5) Select RESTORE STANDARD MOUSE or RESTORE INTELLIMOUSE...
  • Page 28: Configuring The Smartview

    3. Configuring the SmartView XPro 3.1 Configuration summary The SmartView is configured using the on-screen menu system which is activated by default when you first power on the system. It may also be accessed by using the keyboard 'hotkeys' (see section 4.8) or by using the SmartView's front panel keys (see section 4.6).
  • Page 29: Enabling Password Security

    Step 3 - Create user accounts Login to the SmartView using the ADMIN account and add user profiles and passwords for each of the system users (see section 3.4). The SmartView supports up to 16 user profiles. Step 4 - Add / edit names to identify your computers Whilst you are logged into the SmartView using the ADMIN account, create names for each of the computers that you have attached to the system.
  • Page 30: Setting An Admin Password

    To switch on the password security system: From the main on-screen menu press F1 for MORE MENUS. Select SETUP OPTIONS from the menu. Move the menu bar over the SECURITY option. Press SPACE BAR to enable security. Press ESC to quit from the menu. 3.3 Setting an ADMIN password The SmartView XPro supports up to 16 user profiles.
  • Page 31: Creating And Editing User Accounts

    3.4 Creating and editing user accounts To create user accounts: Ensure that you are logged on as the ADMIN user. From the main on-screen menu press F1 for MORE MENUS. Select EDIT USER LIST from the menu. Press INSERT to add a new user. Type in the name of the new user and press RETURN or ENTER.
  • Page 32 XPros then the port numbers will be four, six or eight characters long depending upon whether you have two, three or four levels of cascade (see figure 7). See the end of this section and section 4.10 for an explanation of how the port numbers are constructed.
  • Page 33 You can cascade SmartView 4XPro units using one, two, three or four KVM links and SmartView 2XPro units using one or two KVM links. Section 2.5 explains the rules that you must follow when installing a SmartView cascade. The number of cascade links that you install determines the number of simultaneous users that can access computers on the cascaded SmartViews.
  • Page 34 Fig. 7 - Creating menu entries for computers that are connected to cascaded SmartViews SmartView XPro Installation and Use Page 33...
  • Page 35: Setting The Setup Options And Global Preferences

    Fig. 8 - Possible cascade groups and their associated names 3.6 Setting the SETUP OPTIONS and GLOBAL PREFERENCES The SETUP OPTIONS and GLOBAL PREFERENCES are system operating parameters that apply to the whole system rather than to individual users. These may only be setup or changed by the system administrator logged in using the ADMIN account.
  • Page 36 3.6.1 SECURITY Accessed from menu: SETUP OPTIONS Settings: DISABLED, ENABLED With security disabled there is no requirement for users to login to the system. All users have full access to all the connected computers and full administration rights. With security enabled, users are required to login to the SmartView. Each user is allocated access rights to computers by the system administrator and they are only able to see the computers that they have access to on their on-screen menu.
  • Page 37 quickly select a chosen computer without activating the on-screen menu. See section 4.8 for full details on using keyboard hotkeys to control the SmartView. We do not normally recommend that you disable the hotkeys but if you choose to do this then you will need to access the on-screen menu using the SmartView's front panel controls.
  • Page 38 Accessed from menu: GLOBAL PREFERENCES Settings: ENABLED, DISABLED Like most Adder Technology KVM switches, the SmartView XPro's channel may be switched using a three button mouse or IntelliMouse (see section 4.9). Pressing the central button or wheel button together with the left hand mouse button will cause the SmartView to switch to the next available computer.
  • Page 39 3.6.9 AUTOSCAN MODE Accessed from menu: GLOBAL PREFERENCES Settings: SCAN LIST, ACTIVE PCs, ALL PCs The SmartView supports an autoscan mode that automatically scans between the connected computers in sequence. The SmartView supports three autoscan modes. In the first mode the SmartView will scan all the named computers that are defined in the autoscan list (SCAN LIST).
  • Page 40 3.6.10 AUTOSCAN TIME Accessed from menu: GLOBAL PREFERENCES Settings: DISABLED; 2, 5, 7, 10, 15, 20, 30 SECONDS The autoscan time defines the length of time that the SmartView will display video from an autoscanned computer before changing to the next computer. If the DISABLED setting is chosen then no autoscan functions will be available.
  • Page 41: Using The Smartview Xpro

    When the USER display is changed, the red COMPUTER display will also change to show the current connection status of the new user port. SmartView 4XPro models have 4 user ports and SmartView 2XPro models have 2 user ports.
  • Page 42: Computer Display And Key Switch

    4.4 COMPUTER display and key switch The COMPUTER key selects the computer port that is to be connected to the user port that is currently displayed on the green USER display (see figure 1). Pressing the key will cause the red COMPUTER display to change to the next available computer port in numerical sequence.
  • Page 43: Activity Indicators

    4.5 Activity indicators The SmartView XPro has a front panel activity indicator for each user port (see figure 1). The indicator will flash when keyboard or mouse data is received by the SmartView. These indicators provide a useful confirmation that the keyboards and mice connected to the SmartView are functioning normally.
  • Page 44: Logging On To The Smartview Xpro

    Action of the COMPUTER key if no security has been set and the front panel controls are enabled Action of the COMPUTER key if the front panel controls are enabled, security has been set and the current logged in user only has access to computer ports 1,3 and 7 Action of the COMPUTER key if the front panel controls have been disable.
  • Page 45: Keyboard Hotkeys

    name and password to access the SmartView. 4.8 Keyboard hotkeys SmartView XPro can be conveniently controlled using special keyboard hotkey combinations. These hotkey combinations can be used to select computers and perform a number of other useful functions. All of the hotkey control commands are invoked by holding down the hotkeys and then pressing a command key.
  • Page 46 ‘HOTKEYs’ and ‘1’ - selects channel 1 ‘HOTKEYs’ and ‘2’ - selects channel 2 ‘HOTKEYs’ and ‘3’ - selects channel 3 ‘HOTKEYs’ and ‘4’ - selects channel 4 ‘HOTKEYs’ and ‘5’ - selects channel 5 ‘HOTKEYs’ and ‘6’ - selects channel 6 ‘HOTKEYs’...
  • Page 47 be selected. For example HOTKEYs + 0 10216 would select port 1 (01) on the current SmartView, port 2 (02) on the next cascaded SmartView and port 16 on the last SmartView. Examples of common hotkey sequences (assuming CTRL + ALT hotkey option): To select channel 2: ba 2 press...
  • Page 48: Selecting Computers Using The Mouse

    4.9 Selecting computers using the mouse Computers may conveniently be selected using a three button mouse. In order to switch to the next computer simply hold down the central mouse button (the wheel mouse button on an IntelliMouse) and click on the left hand mouse button to select the next computer.
  • Page 49: Selecting Computers Using The On-Screen Menu

    4.10 Selecting computers using the on-screen menu You can conveniently select computers by name using the SmartView's on-screen menu. For systems with many computers this is the recommended method of computer selection. The on-screen menu is called up by pressing the ‘HOTKEYs’ and the ‘M’...
  • Page 50 To connect to a computer, place the menu bar over the computer name using a combination of the up and down cursor keys and the page up / page down keys. You may also use the wheel on a wheel mouse to move the menu bar up and down. If you have enabled mouse control (see section 3.6.7).
  • Page 51 To select the computer with SHARED access press: When a computer is selected in SHARED mode, the computer’s video picture will be displayed on all the KVM consoles that are connected to that computer. Only one user will have control of the computer’s keyboard and mouse at any one time. If no keyboard or mouse activity has been detected for the timeout period (see section 3.6.12) then other KVM consoles may gain control.
  • Page 52 You may also use a 3-button mouse or wheel mouse to select a computer if you have enabled mouse control (see section 3.6.7). To select a computer in SHARED mode use the left hand mouse button ( the menu bar is positioned above the required computer name. To escape without selecting a new computer use the right hand mouse button.
  • Page 53: The Reminder Banner

    SmartView indicates an unsuccessful connection 4.11 The reminder banner Normally the SmartView will display a discreet computer name reminder banner that reminds you which computer you are connected to. This banner will normally appear at the top of the screen in a central location and may optionally be disabled (see section 4.12.2).
  • Page 54: Setting The User Preferences

    4.12 Setting the USER PREFERENCES The USER PREFERENCES are system operating parameters that are independently selectable for each user. From the main menu press F1 for MORE MENUS. Use the cursor keys to position the menu bar over USER PREFERENCES Press ENTER or RETURN to view the preferences.
  • Page 55: Using The Functions Menu

    screen in a central position but may be moved as required (see section 4.8) 4.12.3 REMINDER COLOUR Accessed from menu: USER PREFERENCES Settings: BLUE/TRANS, PINK/TRANS, BLUE/WHITE, WHITE/RED You may select the colour of the reminder banner. The BLUE/TRANS and PINK/TRANS select blue or pink text with a transparent background. The BLUE/WHITE and WHITE/RED settings select blue and white text on solid white and red backgrounds.
  • Page 56: Querying The Routing Status

    4.15 Using the dual access ports (1 and 3) The SmartView 2XPro is fitted with one dual access port and the SmartView 4XPro is fitted with two dual access ports. These dual access ports have connectors that enable a local KVM (Keyboard, Video monitor and Mouse) to be attached and a connector that enables a remote AdderLink or AdderLink Gold to be attached.
  • Page 57: Cascading Smartviews

    is duplicated on both the local and remote access points but the SmartView will accept keyboard and mouse data from only one KVM at a time. Whilst one of the KVMs is active, the num, caps and scroll lock keys on the inactive KVM's keyboard will flash indicating that the KVM does not have control.
  • Page 58: Resetting User Port Keyboards And Mice

    ba 0 press press press 4.17 Resetting user port keyboards and mice The SmartView gives you the facility to perform a complete power off reset of the keyboard and mouse that are connected to a selected user port. This can be useful if you wish to disconnect the keyboard or mouse and replace them with alternatives.
  • Page 59: Using The Adderlink Extender

    4.18 Using the AdderLink extender Refer to the installation guide provided with your AdderLink extender. The transmitter unit (AdderLink XL) is built into the SmartView XPro so you will only need the receiver (AdderLink XR unit). You may use an AdderLink XR receiver or an AdderLink Gold XR receiver.
  • Page 60: Saving And Restoring The Menu Configuration To And From An Excel

    SmartView. To save the menu names and configuration settings: 1. Logon to the Adder Technology website at www.addertec.com and download the files XPREAD.EXE and XPWRITE.EXE. 2. Connect the serial port on the rear of the SmartView XPro to a serial COM port on your computer using the serial cable supplied with the SmartView.
  • Page 61 To edit the menu names and configuration settings: You may open the XPRODATA.CSV using a spreadsheet program such as Microsoft Excel. The format of a typical file is shown below. You will see that the computer names (rows) are tabulated against the user profiles (columns). To grant a user access to a computer, enter the value 1 in the box that is common to the computer’s row and the user’s column.
  • Page 62: Switching Channels By Sending Rs232 Data

    4.21 Switching channels by sending RS232 data You can switch the SmartView XPro remotely by sending RS232 data to the serial communications port (located on the rear panel adjacent to the power connectors). All data should be sent using the following RS232 protocol. Baud: 19200, bits: 8, stopbits: 1, parity:none No handshaking is implemented but valid command characters will be echoed back to the sender.
  • Page 63: Special Features Of The Smartview Xpro

    5. Special features of the SmartView XPro The following special features of the SmartView XPro are implemented by firmware versions 1.12 and above. If you have an earlier version of firmware loaded into your SmartView you will need to download the latest firmware release from the Adder website (www.adder.com) and upgrade your SmartView before you can make use of these features (see section 6 for upgrade instructions).
  • Page 64 Synchronised SmartViews used for a dual head video switching application The pinout of the RS232 synchronisation cable is as shown below. SmartView XPro Installation and Use Page 63...
  • Page 65: Logging Access Activity

    A simple data logging program may be downloaded from the Adder Technology website (XPLOG.EXE). This enables the activity log to be saved to a file or printed to a printer.
  • Page 66 {activity_log_destination} is the file name where the log is to be stored or the word PRINT if the log is to be printed on a printer attached to the computer’s parallel port. LPT1 {com_port} is the computer’s serial port that is connected to the SmartView. Options are 1 (for COM1) or 2 (for COM2).
  • Page 67: Upgrading The Smartview's Firmware

    6. Upgrading the SmartView's firmware The SmartView XPro uses flash memory technology which enables the firmware code to be upgraded by the user. New keyboards, mice operating systems and drivers are being launched all the time. From time to time the SmartView's firmware will be updated to provide support for these new devices.
  • Page 68 To perform a flash upgrade on the SmartView XPro: Step 1 - Prepare your computers Ensure that you have saved any important work on the connected computers. The SmartView XPro can be upgraded whilst attached to live systems but remember that the mouse connections will probably need to be reconstituted after the upgrade is finished (see sections 4.13 and 2.9).
  • Page 69 Step 4 - Power off the SmartView XPro Remove both power supplies from the XPro. Step 5 - Power on the SmartView with the UPGRADE switch ON Attach the power adapter to the SmartView whilst the UPGRADE switch is ON. The green USER display should now show a lower case 'u'.
  • Page 70 To upgrade the SmartView, check that the DAT file designation matches the model that you have. In other words, if you have a SmartView 2XPro with 8 computer ports and you want to upgrade to version 1.30 then the DAT file that you need would be named 2X8V130.DAT.
  • Page 71 Follow the instructions given on the screen to perform the upgrade. When the upgrade is complete the program will confirm that the upgrade has been successful and then quit. Step 7 - Switch the UPGRADE key to the OFF position and cycle the power Switch the UPGRADE switch on the rear of the SmartView to the OFF position and disconnect the power.
  • Page 72: A - Cable And Connector Specifications

    Appendix A. Cable and connector specifications IMPORTANT NOTE The maximum cable lengths supported vary widely between devices and cables. It may be possible to use cables that are longer than those specified below with certain PCs and peripherals but this cannot be guaranteed. If you experience problems try using shorter cables.
  • Page 73: Cable Specifications

    A3. SmartView XPro to PCs 1 to 16 Cable specifications: Video - 15 pin high density male D connector to 15 pin high density male D connector wired as a standard VGA PC to monitor cable. There are two types commonly available.
  • Page 74: Recommended Cables

    Cables should be no longer than 30 metres. NOTE - There are several common wiring specifications for 6-pin mini-DIN to 9-pin serial adapters. If you have an adapter that has been supplied with a mouse it may have a completely different internal wiring to that shown above and may not be compatible with the SmartView Recommended cables: 3-in-1 keyboard, video and mouse combination cable - For convenience,...
  • Page 75: B - Problem Solving

    Problem: Poor video quality with smearing fuzziness or ripple. Action: Use screened coaxial video cables to connect your devices to the SmartView. For more help with problems visit the Adder Technology website at www.addertec.com. SmartView XPro Installation and Use Page 74...
  • Page 76 Notes SmartView XPro Installation and Use Page 75...
  • Page 77 Notes SmartView XPro Installation and Use Page 76...
  • Page 78 XPRO SMART V V i i e e w w I N S TA L L AT I O N & U S E ADDER Technology Limited Technology House Trafalgar Way Bar Hill Cambridge CB3 8SQ • England Telephone: +44 (0) 1954 780044 Fax: +44 (0) 1954 780081 Email: sales@addertec.com...

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