Bison 2502 Series Instruction Manual page 23

7. Before submitting the product to BISON-BIAL S.A.
the Buyer is obliged to clean, preserve, and secure
the product against damage and destruction that
may occur during transport. This also applies to
cases when the product is submitted to BISON-
BIAL S.A. through third parties.
8. The notified complaint will be processed under the
condition of returning the product in its original
packaging with its complete equipment and all the
documents (Manual and Quality Certificate).
9. The notified complaint will be processed within
30 days from the date of submitting the product to
BISON-BIAL S.A. However, should there be a need
to conduct necessary tests or expert's studies,
or should it be impossible to correct the notified
defects for reasons beyond the control of BISON-
BIAL S.A. other than the ones indicated above, the
aforementioned period shall be extended by the
time necessary to correct the defects.
10. If the Buyer's complaint, as referred to in §9 of
the General Warranty Conditions, is classified as
reasonable, BISON-BIAL S.A. shall correct the
defect within 21 days from the date on which the
complaint was recognized as reasonable, subject
to the provisions of §11 of the General Warranty
Conditions. The time of correcting the defect may
be prolonged should it be impossible to correct the
recognised defect for reasons beyond the control
of BISON-BIAL S.A.
11. The Buyer is entitled to have the product replaced
with a new one if:
1) There have been five in-warranty repairs done
during the Warranty Period of BISON-BIAL
S.A.;
2) It is impossible to correct the defect;
3) BISON-BIAL S.A. does not correct the defect
within the time limit specified in §10 of the
General Warranty Conditions, subject to the
provisions of §13 of the General Warranty
Conditions.
12. BISON-BIAL S.A. shall replace the product with
a new one or provide the Buyer with a refund
within a period agreed on with the Buyer; but not
longer than 90 days from the date on which one
of the conditions specified in §11 of this General
Warranty Conditions occurred.
13. Rights arising from the Warranty may be lost
should the following conditions occur:
1) Improper use of the products, use of the
products not in compliance with their purpose,
instalment and exploitation as well as a
maintenance not compliant with the principles
included in the Manual;
2) The product has been repaired at an
unauthorised service point;
3) The Buyer has had arbitrary changes made
to the construction of the product or had the
product modified;
4) The product has been used with non-original
spare parts or equipment other than the
original one;
5) Use of consumables – lubricants or oils
– other than the ones recommended in the
manual to BISON-BIAL S.A. products.
14. Should the notified complaint on a defect appear
groundless, BISON-BIAL S.A. has the right to
charge the Buyer with the costs of return and
delivery of the product, as well as with the costs
of the control tests.
15. BISON-BIAL S.A. shall not be held responsible
for the consequences of the use of its products in
ways incompatible with their purpose, the use of
its products after modifications and contrary to the
provisions included in the Manual.
16. The court competent to solve any disputes arising
in relation to the sale of the products is the court of
competent venue for BISON-BIAL S.A.
17. The fact that the Buyer has exercised his warranty
rights does not result in the transfer of the
ownership of the product to BISON-BIAL S.A.
18. The warranty on the product sold does not exclude,
limit or suspend any rights of the Buyer that result
from the nonconformity of goods with the contract
as referred to in the Act of 27th July 2002 on
special conditions of consumer selling and on
amending the Civil Code [Journal of Laws] No.
141, item 1176 as amended).
19. The provisions of this Rules and Regulations
regulating the rights or obligations of the Customer
in a manner contrary to or inconsistent with the
rights of consumers arising from the generally
applicable laws or adversely affecting consumers'
interest do not apply to consumers. This applies
in particular to §16 of the General Warranty
Conditions.
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