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13. Warranty terms and conditions
1.
If you believe your product has developed a fault firstly
isolate the product from the mains power and water
then please contact the service agent (details shown
of the top of the boiler), do not wait to do this once
you suspect a fault, please have the model and serial
numbers to hand when calling.
2.
Your boiler system is guaranteed against defective
materials and workmanship for 2 years after installation
provided the installation is registered, the system
has been installed domestically and used strictly in
accordance with the instructions supplied, that any
failure is not due to accident, misuse, abuse, unsuitable
water conditions, failure to service or maintain,
alteration, modification or repair by any party not
expressly nominated by the manufacturer.
3.
Where any additional service or maintenance contract
is subscribed to and is valid then these terms and
conditions may be superseded and or improved, you
should check for any appropriate additional cover that it
may offer to these standard terms.
4.
The manufacturer may, where appropriate, provide
replacement parts for your product or repair or
replace all or part of your product at their discretion
under this warranty. Any associated or ancillary costs
to be incurred by you as a result of replacement of
the product or parts under this guarantee must in all
cases be previously approved by manufacturer. This
guarantee is in addition to and does not affect your
statutory rights.
5.
No warranty applies to the filter cartridge life, this
is effected by the setup, varying water quality and
personal pattern of usage and as such the combination
of these variables is untestable. The information
provided on filter life is from independent laboratory
testing and as such is provided in good faith. Any
product warranty is voided if the recommended filter
cartridge, testing strips or descaling solution are not
used, if the filter is setup incorrectly or not replaced as
required accordingly to your personal water conditions
in order to protect the boiler working life and efficiency.
No warranty applies to wear and tear expected to occur
during the normal course of use, including without
limitation, cosmetic rust, scratches, dents or comparable
and reasonably expected losses or damages.
Due to our policy of continual improvement, we reserve the right to change specifications without prior notice.
6.
These installation guidelines have been prepared for
your direction and you must exercise due care at all
times, We do not accept responsibility for problems
that may occur through improper installation. Whilst
assembling the product take care not to accidentally
loosen any screwed or fixed assemblies.
7.
Once the installation is competed as instructed the
installer should check carefully for any leaks, periodically
you should visually check for any slower leaks also for
prudence, if this is impractical due to the nature of the
usage or property occupation we suggesting installing a
standard market leak preventer.
8.
Please ensure that your product is fitted in accordance
with Local Water Byelaws.
9.
Your warranty terms for the mixertap are shown in the
tap installation and user guide.
10. Errors and omissions excepted, Should you find any
errors in this guide please inform us to help continually
improve any future revisions of our literature.
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