Table of Contents
Advertisement
Taste & clarity issues:
Taste can be a very subjective topic. Below are some of the common questions relating to filtered water. The near boiling
filtered water has its own separate channel within the mixer tap, whilst the unfiltered cold, filtered cold and hot water share a
pathway. When comparing the taste of filtered and unfiltered water always taste the filtered water first.
When the boiler system is newly installed, you might expect some taste issues but these should pass with flushing or a short
period of normal use. If the taste persists, please contact your service agent.
The majority of taste issues are resolved by flushing the tap for longer before use.
n
L
Taste Issue:
Taste of chlorine in filtered water.
Filtered water tastes metallic.
Water is cloudy.
Acidic taste.
TCP / disinfectant taste.
Due to our policy of continual improvement, we reserve the right to change specifications without prior notice.
Likely fault(s):
The level of chlorination in your water supply is
unusually high.
The filter cartridge is exhausted and needs
replacing.
The cold filtered water is mixed with unfiltered
cold water.
The filter is correctly removing the taste of the
chlorine from the water, chlorine usually masks
any such naturally occurring tastes in the water.
Air in the water.
Chalk deposits in water.
Loose carbon fines in the water.
If the boiler has been descaled recently, some
concentration of the descaling solution may
remain in the tank.
The bypass setting on the filter head may have
been set correctly.
Plastic or rubber components in the water supply
reacting with chlorine.
19
Action to take:
None.
Replace filter cartridge.
Flush the tap for longer before use.
Flush the tap for longer before use, if the taste
persists it is most likely as described.
You can check for air in the water by dispensing 2
glasses of water, one filtered and one normal cold
water. In both cases it is normal for the water to
be cloudy at first, before settling after approx. 10
minutes. However, if the cause is air then the glass
will normally clear from the bottom upwards as
the air rises.
In some water regions, cloudiness can also be
attributed to chalk in the water. We recommend
conducting the same test as above (air). However,
this can take up to 1 hour to clear and in this case
will clear from the top of the glass downwards as
the debris settles.
Flush the tap for longer before use.
Follow the section "draining the boiler" to
drain and refill the boiler. Repeat until the taste
dissipates.
Refer to installation section "filter installation" and
check the filter head bypass setting.
Check that any additional plumbing work locally
to the new mixer tap uses only WRAS approved
materials.
Advertisement
Table of Contents
