Help Mode - Whirlpool CGT9000GQ Manual

FOR SERVICE TECHNICIAN ONLY - DO NOT REMOVE OR DESTROY
DIAGNOSTIC TEST QUICK GUIDE
The following table summarizes button function among the diagnostic sub-modes.
Diagnostic Mode Button Function Table
Button Display Sub-Mode
LOWER LEFT Ignore
(HOT) BUTTON
LOWER MIDDLE Acknowledge Diag.
(WARM) BUTTON Code (Keep Code)
Go to Set-up Mode
LOWER RIGHT Clear Diag. Code
(COLD) BUTTON Exit Diag. Code
Display Sub-Mode
Go to Display
Flashing Sub-Mode
CENTER LEFT (COTTON/ Ignore
WHITES) BUTTON
CENTER MIDDLE Ignore
(PERM PRESS) BUTTON
CENTER RIGHT (COLORS/ Ignore
DELICATES) BUTTON
UPPER LEFT (COTTON/ Ignore
WHITES) BUTTON
UPPER MIDDLE Acknowledge Diag.
(PERM PRESS) BUTTON Code (Keep Code)
Go to Set-up Mode
UPPER RIGHT (COLORS/ Ignore
DELICATES) BUTTON

HELP MODE

Help mode is entered by pressing the lower left (HOT) button
while in special pricing option 2.XX (or while dAS displays if
operating with Generation 2 card reader). In help mode, the
software revision is displayed. The help mode is advanced
by pressing the lower middle (WARM) button. See Help Mode
Submenu on page 13 for the order in which items are displayed.
Press the lower left (HOT) button at any time to exit help mode.
Function in Function in
Diag. Code Display Flashing
Sub-Mode
Toggle Customer
Wash Cycle Credit
Start Washer Quick
Overview Test Cycle
Exit Diag. Display
Flashing Sub-Mode
Go to Set-up Mode
Start Washer Manual
Overview Test Cycle
Start Washer Quick
Spin Cycle
Start Washer
Cleanout Cycle
Ignore
Start Dryer Field
Diag. Cycle
Ignore
Function in Diag.
Cycle Running Sub-Mode
(Washer Running)
Go to help mode
Ignore
Cancel Diag. Cycle
Go to Set-up Mode
Ignore
Ignore
Ignore
Ignore
Start Dryer Field
Diag. Cycle
Ignore
Help Codes
Help
Code
00 No Help Code
OF Oversuds detected during cycle, and washer was not able to resolve
an unbalance condition detected during the final spin related to the
oversuds detection (via pressure sensor) earlier in the cycle
32 More than six unbalance retries during the final spin – spin (and cycle)
has been aborted
33 Oversuds detected during wash cycle, and washer was not able to
resolve the condition – cycle has been aborted. Washer unable to
sense that water has been fully drained within required time, sensing
as an oversuds condition
71 Generation 2 debit card cycle polling message out of sequence
74 Generation 2 debit card remaining balance message out of sequence
75 Generation 2 debit card new card balance message out of sequence
88 Invalid messaging state found in data acquisition communications
comm_suprv ( ) routine
99 Mismatch of cycle settings between CCU and UI. Wash cycle may not
run as defined by card reader setup
PAGE 12
Function in Diag. Function in Diag. Cycle
Cycle Running Sub-Mode Running Sub-Mode
(Dryer Running) (Dryer & Washer Running)
Toggle Customer Go to help mode
Wash Cycle Credit
Start Washer Quick Ignore
Overview Test Cycle
Cancel Diag. Cycle Cancel Diag. Cycles
Go to Set-up Mode Go to Set-up Mode
Start Washer Manual Ignore
Overview Test Cycle
Start Washer Quick Ignore
Spin Cycle
Start Washer Ignore
Cleanout Cycle
Increment dryer test Increment dryer test
time by one minute time by one minute
Rolls from 99 back Rolls from 99 back
to 2 minutes to 2 minutes
Ignore Ignore
Ignore Ignore
Description