Solving Scanned Image Quality Problems; Image Consists Of A Few Dots Only - Epson ET-5850U User Manual

• If saving your scan to a shared folder takes a very long time, make sure the DNS setting and the DNS
domain name are correct. Contact your network administrator for instructions.
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Solving Scanned Image Quality Problems

Check these sections if a scanned image on your computer screen has a quality problem.
Note: For solutions when using the Epson ScanSmart software, see the Epson ScanSmart help utility.

Image Consists of a Few Dots Only

Line of Dots Appears in All Scanned Images
Straight Lines in an Image Appear Crooked
Scanned Image Quality Problems
Image Colors are Patchy at the Edges
Ripple Patterns Appear in an Image
Scanned Image Edges are Cropped
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Image Consists of a Few Dots Only
If your scanned image consists only of a few dots, try these solutions:
• Make sure you placed your original for scanning facing the correct way.
• If the Image Type setting is Black & White, adjust the Threshold and scan again. (The Image
Option must be set to None or Color Enhance.)
• Remove any lint or dirt from your original.
• Do not press on the original or the document cover with too much force.
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Related references
Additional Scanning Settings - Advanced Settings Tab
Related topics
Placing Originals on the Product
Solving Scanning Problems
Solving Problems
Solving Scanned Image Quality Problems
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