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If you need service or assistance, we suggest
you follow these four steps:
1. Before calling for assistance...
Performance
problems
often result from little things
you can find and fix yourself without tools of any kind
It electrlclty
goes off:
Learn how long power
will be off by calling
the
power company.
l
If service is to be interrupted
24 hours or less, keep
freezer closed. Most food WIII stay frozen
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If sewice
is to be interrupted
longer than 24 hours,
do this-
1.
Remove all unfrozen food and store In a frozen
food locker.
OR...
2. Place 2 Ibs. (0.9 kg] of dry ice in freezer for every
cu. ft. of freezer space. This will keep frozen foods
for 2 to 4 days. Wear gloves to protect your hands
from dry ice burns.
3. If neither food locker storage or dry Ice is avail-
able, use or can perishable
food at once.
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The length of time food will stay frozen depends
on
several factors. For instance: a full freezer WIII remain
cold longer than a freezer partially
filled. And a
freezer
full of meat
will stay cold
longer
than a
freezer filled with baked
goods. Also, if the food stall
contatns
ice crystals, it may be safely refrozen, al-
though the quality and flavor may be affected.
Use
this food as soon as convenient
If the condition
of
the food is poor or IS in any way questronable.
it IS
wise to dispose of it
If freezer stops running:
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Check
to see If power
cord IS plugged
into the
outlet.
l
Check fuse box or crrcurt breaker.
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Check electric
company
for a power failure
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Be sure Temperature
Control IS turned ON
If compressor
seems to run too long:
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Check to see that condenser,
located
on back of
freezer, IS free of dust and lent
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On hot summer days or if room is hot, compressor
WIII
run longer to provide the correct amount of cooling
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If large amounts
of unfrozen food have been put
into the freezer, compressor
WIII run longer.
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Check
to see that there IS enough
air circulation
space above
and in back of the freezer.
FSP
quality
parts.
Look for this
symbol
of quality
whenever
you need
a replacement
part
@ for your Whirlpool
appliance.
FSP replacement
parts
will fit right and work right, because
they are
made
to the same
exacting
specifications
used to build every
new Whirlpool
appliance
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FSP is a registered
trademark
of Whirlpool
Corporation
for
2. If you need assistance*...
Call Whlrlpool COOL-LINE@service assistance
telephone
number. Dial free from:
Contlnental
U.S. . . . . . . . . . . . (800) 253-1301
Michigan
. . . . . . . . . . . . . . . . . . (800) 632-2243
Alaska C Hawaii
. . . . . . . . . . (800) 253-1121
and talk with one of our trained
Consultants.
The
Consultant
can instruct you in how to obtain satisfac-
tory operation
from your appliance
or, if service
is
necessary, recommend
a qualified
service company
in your area.
3. lf you need setice*...
Whirlpool
has a na-
tionwide
network
of
franchised
TECH-CARE
Service
Companies.
TECH-CARE
service
technicians
are trained
to fulfill
the product
warranty
and provide
after-warranty
service.
FRANCHISED
SERVICE
anywhere
in the United
States
To
locate
TECH-CARE sewice in your area, call our COOL-LINE
servrce assistance
telephone
number (see Step 2) or
look In your telephone
directory
Yellow Pages under.
APPLIANCES-HOUSEHOLD-
ELECTRICAL
APPLIANCES-
MAJOR-
SERVICE
a REPAIR
OR
MAJOR-
REPAIRING
6 PARTS
WHIRLPOOL
APPLIANCES
WHIRLPOOL APPLIANCES
FRANCH~SEO TECH-CARE SERVICE
FRANCHISED TECH-CARE SERVICE
SERVICE
COMPANIES
SERVICE
COMPANIES
XYZ SERVICE CO
XYZ SERVICE CO
123 Maple
999.9999
123
Maple.
999.9999
OR
WASHING
MACHINES.
DRYERS
6 IRONERS-
SERVICING
WHIRLPOOL
APPLIANCES
FRANCHISED
TECH-CARE
SERVICE
SERVICE
COMPANIES
XYZ SERVICE CO
123 Maple
999.9999
4. If you have a problem*...
Call our COOL-LINE sewice
assistance
telephone
number
[see Step 2) and
talk
with one of our
Consultants,
or if you prefer, write to:
Mr. Stephen E. Upton, Sr Vice President
Whirlpool Corporation
Administrative
Center
2000 US-33 North
Benton Harbor, Ml 49022
*If you must call or write, please
provide:
model
number,
serial number,
date
of purchase,
and a
complete
description
of the problem.
This informa-
tion is needed
in order to better
respond
to your
request for assistance.
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