If You Need Service Or Assistance; If You Need Assistance; Ifyouhaveaproblem - Whirlpool EV190E Use And Care Manual

If you need service or assistance, we suggest
you follow these four steps:
1. Before calling for assistance...
Performance problems often result from llttle things
JOU can find and fix yourself without tools of any kind
If electricity goes off:
Learn how lor'g power ~111 be off bb colllng the
I )cwer compan:
l
If service s to i e interrupted 24 hours \lr less, keep
free:er closed 'vlost food ~111 stay frnzep
l
If ser\;lce 's to ; e #rterriJoteU longer 'bar 24 hours
30 ihIS
1.
lie-nave al; Irrf:a;rer8 focd arld store r' o frorer
food locker OR...
2. Place 2 lbs (0.9 kg) of dry ice In freezer for every
cu. f? of freezer space. This will keep frozen foods
for 2 to 4 days Wear gloves to protect your hands
from dry ice burns
3.
I' neither foe ? ',cker storage or dry ce is ai@
able use or arm oerlshable food a+ 3nce
l
1% engrh of tlrsle f:)od WIII stav frozer' depends x
several factors t 3 irxstar)ce a full freezer WII remair'
:olC orger th'lr a freezer ~,oir~ally fIlled And a
freezer ~,JII of ,<leot \~'III stab cold larger ?t?ar a
free;t;'r fitied w '7 DaKea goods Alsc f the food stIrI
coptalns Ice crjstals it may be safely refrozer ai-
+b(Jgb the
quc 'iv orrd flavor may be CIffeCted Lse
this food us so( I> 05 corlver Ien+ If the cordlttor of
the food #s pot'
::r s II orly wok questIonable I+ 8s
wise tr! dispose: of 'i
If freezer stops running:
l
Check
+c see ' power cord s pluggecl irlto the
outlet
l
Check fclse bo- :I :,rcu~: breaker
l
Check electric .~ompony for a power failure
l
Be sbre Temper&Jre Control IS turnea ON
If compressor seems to run too long:
l
Check to see tb'at condenser located on back cf
freezer, IS free ct dust and l:n+
l
On hot summer 'jays or if room IS hot, compressor WIII
rurl longer to provide the correct amount of cooling
l
If large amounts of unfrozen food hove been put
Into the freezer, compressor WIII run longer
l
Check to see that there
IS
enough air clrculatlon
space above arId in back of the freezer
FSP
quality parts. Look for this
symbol of quality whenever
you need a replacement part
R for your Whirlpool appliance.
FSP replacement parts
wtll tit right and work right, because they are
made to the same exacting specifications
used to build every new Whirlpool appliance
0
FSP is a registered trademark
of Whirlpool Corporation for
2. If you need assistance*...
Call Whirlpool COOL-LINE@service assistance
telephone number. Dial free from:
Continental U.S. . . . . . . . . . . . (800) 253-1301
Michigan . . . . . . . . . . . . . . . . . . (800) 632-2243
Alaska & Hawaii . . . . . . . . . . (800) 253-1121
apd talk with one of our trained Consultants The
Consultant can Instruct you In how to obtain satlsfac-
tory operation from your appliance or, if service IS
necessary. recommend a quaIlfled service company
lr: your area
3. If you need service*...
- Tkkl
2
01
7&f-CAM
I JRANCHISED SERVICE
WhIrlpool has a na-
tlonwlde netivork of
franchised TECH-CARE@
Service Companies
TECH-CARE service
technicians are trained
to fulfill the product
warranty and provide
after-warranty service,
anywhere In the United
States To
locate
:kCH-CARE serv:ce In your area, call our COOL-LINE
jtirv'ce assIstonce telephone number (see Step 2) or
ok in your telephone directory Yellow Pages under Lo
APPLIANCES-HOUSEHOLD-
ELECTRICAL APPLIANCES-
MAJOR-SERVICE 6 REPAIR
OR
MAJOR- REPAIRING 6 PARTS
WHIRL.POOL APPLIANCES WHIRLPOOL APPLIANCES
FRANCHISED TECH.CARE SERVICE
FRANCHISED TECH-CARE SERVICE
SERVICE COMPANIES SERVICE COMPANIES
XYZ SERVICE CO XYZ SERVICE CO
173 Maple 999.9999 123 Maple 999.9999
OR
WASHING MACHINES, DRYERS
h IRONERS-SERVICING
WHIRLPOOL APPLIANCES
FRANCHISED TECH-CARE SERVICE
SERVICE COMPANlES
XYZ SERVICE CO
123 Maple -. 999.9999
4. If you have a problem*...
Call our COOL-LINE service assistance telephone
number (see Step 2) and talk with one of our
Consultants, or if you prefer, write to.
Mr Stephen E Upton
Senior Vice President
Whirlpool Corporation
Administrative Center
2000 US-33 North
Benton Harbor, MI 49022
.If you must call or write, please provide: model
number, serial number, date of purchase, and a
complete description of the problem This informa-
tion
IS
needed in order to better respond to your
request for assistance.