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If you need service or assistance, we suggest
you follow these four steps:
1. Before calling for assistance...
2. If you need assistance*...
Performance
problems
often result from little things
you can find and fix yourself without tools of any kind.
it electricity
goes off:
Learn how long power will be off by calling
the
power company
l
If service is to be interrupted
24 hours or less, keep
freezer closed. Most food will stay frozen.
l
If service is to be interrupted
longer than 24 hours,
do this:
Call Whirlpool COOL-LiNE@service assistance
telephone
number. Dial tree trom:
Continental
U.S. . . . . . . . . . . . (800) 253-1301
Michigan
. . . . . . . . . . . . . . . . . . (800) 632-2243
Alaska & Hawaii
. . . . . . . . . . (800) 253-1121
and talk with one of our trained
Consultants.
The
Consultant
can instruct you in how to obtain satisfac-
tory operation
from your appliance
or, if service
is
necessary, recommend
a qualified
service company
in your area.
1. Remove all unfrozen food and store in a frozen
food locker
OR...
3. lf you need servic&...
2. Place 2 Ibs. (0.9 kg) of dry ice in freezer for every
cu. ft. of freezer space. This will keep frozen foods
for 2 to 4 days. Wear gloves to protect your hands
from dry ice burns.
3. If neither food locker storage or dry ice is avail-
able, use or can perishable
food at once.
l
The length of time food will stay frozen depends
on
several factors. For instance: a full freezerwill
remain
cold longer than a freezer partially
filled. And a
freezer full of meat will stay cold
longer
than a
freezer filled with baked
goods. Also, if the food still
contains
ice crystals, it may be safely refrozen, al-
though the quality and flavor may be affected.
Use
this food as soon as convenient,
If the condition
of
the food is poor or is in any way questionable,
it is
wise to dispose of it.
1 FRANCHISED SERVICE
Whirlpool
has a na-
tionwide
network
of
franchised TECH-CARE@
Service
Companies.
TECH-CARE
service
technicians
are trained
to fulfill
the product
warranty
and provide
after-warranty
service,
anywhere
in the United
States.
To
locate
TECH-CARE service in your area, call our COOL-LINE
service assistance
telephone
number [see Step 2) or
look in your telephone
directory
Yellow Pages under:
It treezer stops running:
l
Check
to see if power
cord is plugged
into the
outlet.
l
Check fuse box or circuit breaker.
l
Check electric
company
for a power failure.
l
Be sure Temperature
Control is turned ON.
if compressor
seems to run too long:
l
Check to see that condenser,
located
on back of
freezer, is free of dust and lint.
l
On hot summer days or if room is hot, compressor
will
run longer to provide the correct amount of cooling.
l
If large amounts
of unfrozen food have been put
into the freezer, compressor
will run longer
l
Check
to see that there is enough
air circulation
space above
and in back of the freezer
APPLIANCES
- HOUSEHOLD-
ELECTRICAL
APPLIANCES-
MAJOR
- SERVICE
6 REPAIR
MAJOR
- REPAIRING
6 PARTS
OR
WHIRLPOOL APPLIANCES
WHIRLPOOL APPLIANCES
FRANCHISED TECH-CARE SERVICE
FRANCHISED TECH-CARE SERVICE
SERVICE
COMPANIES
SERVICE
COMPANIES
XYZ SERVICE CO
XYZ SERVICE CD
123 Maple
999-9999
123 Maple
999.9999
OR
WASHING
MACHINES,
DRYERS
6 IRONERS
- SERVICING
WHIRLPOOL
APPLIANCES
FRANCHISED TECH-CARE SERVICE
SERVICE
COMPANIES
XVZ SERVICE CO
123 Maole
999-9999
4. If you have a problem*...
Call our COOL-LINE service assistance
telephone
number
(see Step 2) and
talk
with one of our
Consultants,
or if you prefer, write to:
Mr Stephen E. Upton
Senior Vice President
0
FSP IS a reglslered
trademark
of WhIrlpool
Corporation
for quollty
ports
Look for ihls symbol
Whirlpool Corporation
Administrative
Center
2000 US-33,
North
FSP
of quallty
whenever
you need
o replacement
port
for your
Whirlpool
appliance
FSP replacement
Benton Harbor, Ml 49022
8
parts
will fit right
and
work
nght.
because
they
ore
made
to the same
exacting
speclflcatlons
used
to build
every
new
WhIrlpool
appliance
*If you must call or write, please
provide:
model
number,
serial number,
date
of purchase,
and a
complete
description
of the problem.
This informa-
tion is needed
in order to better
respond
to your
request for assistance.
10
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