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Troubleshooting
Symptom
Cannot turn the
power ON.
Cannot make a call. Does
Cannot receive
calls.
The battery runs out
in a short time.
Keys do not
respond.
The power is turned
off after an alarm
sounds.
Calls are answered
automatically.
Cannot hear the
other party's voice.
For detailed information, visit the website of SANYO Electric Co., Ltd. as below.
From W43SA
Press
・
：
From PC
http://www.sanyo-keitai.com (SANYO Keitai Arena, in Japanese only)
・
：
Item to Check
Is the battery pack
charged?
F
Did you press
for more than one
second?
appear
on the screen?
Did you include the
area code?
Is the power turned
ON?
N
Did you press
?
Does
appear
on the screen?
Is the power turned
ON?
Have you used "EZ
Television (1Seg)",
"Hello Messenger"
or "au Music Player"
for a long time?
Do you often use
W43SA in standby
where
appears?
Is the power turned
ON?
The battery pack
level is low.
Is Answer Phone
ON?
Is the receiver
volume setting high
enough?
W
for more than one second. (SANYO Keitai Planet, in Japanese only)
Solution
Charge the battery pack.
F
Press
for more than one
second.
Try to make the call again at the
place where
does not appear
on the screen.
If you are making a call to a phone
other than a cell phone, include the
area code, even when calling from
the same city.
F
Press
for more than one
second.
N
Press
after entering the phone
number.
Move to a place where
not appear on the screen.
F
Press
for more than one
second.
®
EZ apps (BREW
) such as EZ
Television (1Seg) may consume a
large amount of the battery. Note that
"Hello Messenger" or "au Music
Player" also requires the large
amount of the battery.
Move to a place where
not appear on the screen.
F
Press
for more than one
second.
Charge the battery pack.
m
Press
for more than one
second to turn Answer Phone OFF.
u
Press
while talking. The volume
of the other party is increased.
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