Troubleshooting - Sanyo A5527SA Basic Manual

Troubleshooting

Symptom
The power
cannot be
turned on.
Cannot
charge.
There is no
reaction when
pressing a key.
Calls cannot
be made/
received.
Ringer for
incoming
calls does not
sound.
The caller's
voice cannot
be heard/is
hard to hear.
Calls are
interrupted.
The cellphone
answers
automatically.
For detailed information, visit the website of SANYO Electric Co., Ltd. as below.
・From A5527SA: Press
・From PC: http://www.sanyo-keitai.com (SANYO Keitai Arena, in Japanese only)
84
What to check
Did you press for more than
one second?
Is the battery pack exhausted?
Is the battery pack inserted
properly?
Is the cellphone set to the desktop
holder properly?
Is the connector put in the desktop
holder properly?
Is the connector put in the external
terminal properly?
Is the power turned on?
Is the power turned on?
Is "Out" displayed or are you in an
area where the reception is bad?
Did you enter the area code?
(when you failed to make calls)
Is the ringer volume set to
"S(OFF)"?
Is the silent mode set?
Is the earpiece volume set to low?
Is the reception bad?
Is the reception bad?
Is the In-Phone Ans Mach set?
for more than one second. (SANYO Keitai Planet, in Japanese only)
Solution
Press for more than one
second.
Charge the battery pack.
Insert the battery pack properly.
Set the cellphone properly.
Put the connector properly.
Put the connector properly.
Turn the power on.
Turn the power on.
Move to a place where the
reception is good.
First dial the area code.
Adjust the ringer volume.
Release the silent mode.
Adjust the earpiece volume.
Move to a place where the
reception is good.
Move to a place where the
reception is good.
Release the In-Phone Ans Mach.
Page
13
12
–
12
12
12
13
13
13
24
28
31
27
13
13
32