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If you need service or assistance, we suggest
you follow these five steps:
1.
Before calling for assistance...
Performance
problems
often
result
from
little
things you can find and fix yourself
without
tools of
any kind.
If dishwasher
won't
run, or stops during
a cycle:
l
Is door tightly
closed
and securely
latched?
l
Has the cycle
been correctly
set?
l
Is water
turned
on?
l
Have you checked
your home's
main fuses or cir-
cuit breaker
box?
l
Is the power
supply
cord plugged
into a live circuit
with the proper
voltage
(portable
models]?
l
Has electrical
power
been
interrupted?
l
lfthe motor has stopped
because
of an overload,
it
will automatically
reset within
a few minutes. If the
motor does not start, call for service.
If your dishwasher
seems to run too long:
l
Are you using POTS & PANS Cycle
or HI-TEMP WASH-
ING Option?
The dishwasher
may
be waiting
for
the water
to heat.
l
Is your household
water temperature
too low? Low
water
temperature
settings will cause
longer
dish-
washer
operating
times.
If water
remains
in the dishwasher:
l
Has the cycle
completed?
If detergent
remains
in the covered
detergent
cup:
l
Is the bottom
rack in backwards?
(The rack bump-
ers should
be at the front.)
l
Is the dishwasher
detergent
fresh?
l
Is the cycle
completed?
If you hear
grinding,
grating,
crunching,
buzzing
sounds:
l
A hard
object
has possibly
entered
the POWER
CLEAN Module.
The sound
should
stop when
the
object
is ground
up.
2. If you need assistance or
service overseas.. .
Contact
your
Military
Exchange
or Whirlpool
distributor.
WHEN YOU RETURN TO THE
UNITED STATES
Migratory
Policy
We realize
that you're purchasing
a Whirlpool
appliance
for what may be a temporary
stay
in a particular
area.
If you are transferred
to
the United States and find that your Whirlpool
appliance
requires
service
within
the war-
ranty period,
simply
contact
a Whirlpool
au-
thorized
dealer
or service
agent.
All he'll re-
quire
is proof
of the purchase
date
of the
appliance.
Service
will be supplied
as shown
in your printed
warranty.
4. If
vou need service
in wthe U.S.*...
Whirlpool
has
a
nationwide
network
of franchised
TECH-
1
CARE" Service
Com-
panies.
TECH-CARE
service
technicians
are
trained
to fulfill
L
FRANCHISED
SERVICE
the product
warranty
and
provide
after-
warranty
service,
anywhere
in the United
States. To
locate
TECH-CARE
service
in your
area,
call
our
COOL-LINE
service
assistance
telephone
number
[see Step 2) or look
in your telephone
directory
Yellow
Pages under:
3. If you need assistance
in the U.S.*...
Call
Whirlpool
COOL-LINE
* service
assistance
telephone
number.
Dial free from:
Continental
U.S. . . . . . . . . . . . . . . (8001 253-1301
Michigan
. . . . . . . . . . . . . . . . . . . . . . (8001 632-2243
Alaska & Hawaii
. . . . . . . . . . . . . . . (800) 253-1121
and
talk with one of our trained
Consultants.
The
Consultant
can instruct you in how to obtain
satisfac-
tory operation
from your appliance
or, if service
is
necessary,
recommend
a qualified
service
com-
pany
in your area.
APPLIANCES-
HOUSEtiOLD-
ELECTRlCAL
APPLIANCES
-
MAJOR-SERVICE
8 REPAIR
MAJOR-REPAIRING
A PARTS
OR
WHIRLPOOL
APPLIANCES
WHIRLPOOL
APPLIANCES
FRANCHISEDTECH-CARESERVICE
FRANCHISEDTECH~CARESERVICE
SEHI',('E
COMl'.~.~lES
.SERI'fC'E ~'OUPA.YlES
XYZSERVICECO
XYZ SERVICECO
123MAPLE
999~9993
123MAPLE
399 9399
OR
WASHING
MACHINES,
DRYERS
8 IRONERS-SERVICING
WHIRLPOOL
APPLIANCES
FRANCHISEDTECH~CARE
SERVICE
.sEK~lt
'6 ~'oMPA.~lt~,~
XYZSERVICECO
123 MAPLE
999 9999
5. If you have a problem
in the U.S.*...
Call our COOL-LINE service
assistance
telephone
number
(see Step 31 and talk with one of our Consul-
tants, or if you prefer, write to:
Mr. Robert
Stanley
Division
Vice President
Whirlpool
Corporation
2000 US-33, North
Benton Harbor,
Ml 49022
*If you must call
or write,
please
provide:
model
number,
serial
number,
date
of purchase,
and
a
complete
description
of the problem.
This informa-
tion is needed
in order to better respond
to your re-
quest for assistance.
15
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