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Troubleshooting Guide
Troubleshooting
1. The meter does not turn on
after inserting a test strip.
2. The meter does not start after
applying the blood sample.
Cause
Batteries are dead.
The batteries are installed
incorrectly or there is no battery
in the meter.
The test strip is inserted upside
down or incompletely.
The meter may not be working
properly.
Not enough blood sample.
The test strip may be damaged.
Blood sample is applied after the
meter was automatically turned
off (3 minutes after last action).
The meter may not be working
properly.
Action
Replace the batteries.
Check if batteries are correctly
installed.(See pages 31-32)
Insert the test strip correctly with the
printed side facing up.
Contact your local distributor.
Retest with a new test strip.
Retest with a new test strip.
Retest with a new test strip.
Contact your local distributor.
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