7. Troubleshooting
7.1 No connection/communication with the modem
If there is no communication with the modem take the following steps:
Check all external connections of the modem (serial interfaces, USB, power supply)
•
Verify if the power supply is correct (see Power supply)
•
Check if the COM port is correctly
•
Check if the program used for communication works properly and if there is no
•
other program interfering. If yes, close the interfering program.
23