Alert-it Companion mini pro Manual page 14

For 3 years from the date of purchase of the initial equipment, Alert-iT will offer
you;
• Access to support between the hours of 9.00am and 5.00pm each week-
day (excluding Public Holidays) via the telephone helpline for the purpos-
es of fault diagnosis and the provision of advice.
• Repair (or if this is not possible-replacement) of faulty equipment free of
charge, however, the equipment must be returned to Alert-iT at your
own expense.
• After inspection by Alert-iT engineers, any equipment that is deemed to
have been damaged, rather than failing due to a technical fault will only
be repaired after you have agreed to being invoiced for the cost of
repairs and delivery.
• This agreement will terminate 3 years after the initial date of purchase,
regardless of any new equipment being issued in the interim period.
Please note that liquid ingress voids warranty.
The Alert-it system has been designed with due regard to reliability and integrity.
While it offers a highly vigilant monitoring method, it is always possible that a
distress condition can go undetected for a variety of reasons (including
malfunction) and in life threatening situations it is advisable to use the Alert-it
system in conjunction with additional monitoring techniques (e.g. video). Neither
the manufacturer nor its agent can accept legal responsibility to provide a system
that is infallible. The carer is responsible for assessing the risks of using this
equipment and any settings pertaining to it.