TCL ELSA6 Series Repair Document
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TCL ELSA6 Series Repair Document

TCL ELSA6 Series Repair Document

L2e repair
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TCL
L2E Repair Document
Communication Ltd.
ELSA6
5085Y/D/H
5085A/B/J/Q/I/N
Rev.
Page
1.3
1/58
5085Y/D/A/B/J/Q/I/N/H L2E Repair Document
All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.

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  • Page 1 L2E Repair Document Communication Ltd. ELSA6 5085Y/D/H 5085A/B/J/Q/I/N Rev. Page 1/58 5085Y/D/A/B/J/Q/I/N/H L2E Repair Document All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.
  • Page 2 L2E Repair Document Communication Ltd. Note: this manual can be modified without prior notice on the characteristics of described equipment. Please download from Support website for the latest versions. 2017-03-14 Add 5085H Xiaolong Yang Jane Chen 2017-03-06 Add 5085N Xiaolong Yang Jane Chen 2017-02-09 Modify format...

  • Page 3: Table Of Contents

    L2E Repair Document Communication Ltd. Content L2E repair process ....................4 Warranty Check and Visual Inspection ..............4 2.1 Warranty confirmation of L1..................4 2.2 Visual mechanical check ..................5 2.3 Pretest ........................6 Software download ....................10 Disassembly and assembly 5085Y/D/A/B/J/Q/I/N/H ..........12 4.1 ESD Safety .......................

  • Page 4: L2E Repair Process

    L2E Repair Document Communication Ltd. 1 L2E repair process Please refer to <L2E repair process> in support (CSS/RSH) website for details. 2 Warranty Check and Visual Inspection 2.1 Warranty confirmation of L1  IMEI sticker check: Rev. Page 4/58 5085Y/D/A/B/J/Q/I/N/H L2E Repair Document All rights reserved.

  • Page 5: Visual Mechanical Check

    L2E Repair Document Communication Ltd. 1) Power on the handset, go to ”Settings” -> “About phone” -> “Status” -> “IMEI information” 2) Power on the handset, enter *#06# at the dial mode. 3) Remove battery cover, then you will see the IMEI sticker. Please make sure that the IMEI number in the memory of the product is matching the IMEI on the IMEI sticker;...

  • Page 6: Pretest

    L2E Repair Document Communication Ltd. 2.3 Pretest Check that the SIM card and SD card are inserted correctly. Power on the Product. If the product displays “input NCK code”, this means the software is Network locked or SIM locked, and can only be used with dedicated SIM card hence use the relevant SIM card or enter the phone code if available.
  • Page 7 L2E Repair Document Communication Ltd. Power on the product to launch the auto test:, or using Smart Diagnosis Tool to proceed with the test: Using auto test code: Enter *#2886# at the dial mode, and then you will see the interface displaying the SW version.
  • Page 8 L2E Repair Document Communication Ltd.  Smart Cover (Optional) Smart cover is a new feature of ELSA6 (5085Y/D/A/B/J/Q/I/N/H), only selection of “MANU” in MMI test can lead to smart cover test:  Music Cover I. Connect Music Cover to phone; II.
  • Page 9 L2E Repair Document Communication Ltd. Capacity” and “Battery Voltage” if it functions well; III. Press “Pass” to continue.  FINGER PRINT (Optional) 5085A/Q/B/J/I/N support fingerprint function  FINGER PRINT I. It will test automatically and display “FINGER PRINT PASS” if it functions well; II.

  • Page 10: Software Download

    L2E Repair Document Communication Ltd. 3 Software download The minimum requirements to perform a software download are as follow: Product with Fully charged battery PC with below configurations CPU: Pentium 1.6 GHz or above; RAM: 2GB or above; Operation system: Windows2000/XP/Vista/Windows 7/8/10 USB port Internet connection with minimum internet speed of 8Mb/s Downloading cable (USB cable)
  • Page 11 L2E Repair Document Communication Ltd. Rev. Page 11/58 5085Y/D/A/B/J/Q/I/N/H L2E Repair Document All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.

  • Page 12: Disassembly And Assembly 5085Y/D/A/B/J/Q/I/N/H

    L2E Repair Document Communication Ltd. 4 Disassembly and assembly 5085Y/D/A/B/J/Q/I/N/H 4.1 ESD Safety Please wear static loop or static glove 4.2 Disassembly tool You may use the following tools during the disassembly and reassembly procedure: Tool Picture Plastic Flake （0.96mm） Rev.
  • Page 13 L2E Repair Document Communication Ltd. Screwdriver (TORX6 normal screwdriver and Torque screw driver) Rev. Page 13/58 5085Y/D/A/B/J/Q/I/N/H L2E Repair Document All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.
  • Page 14 L2E Repair Document Communication Ltd. Rev. Page 14/58 5085Y/D/A/B/J/Q/I/N/H L2E Repair Document All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.
  • Page 15 L2E Repair Document Communication Ltd. Anti-static Tweezers Suction cup (Normal suction cup and special suction cup) Rev. Page 15/58 5085Y/D/A/B/J/Q/I/N/H L2E Repair Document All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.

  • Page 16: Disassembly Process

    L2E Repair Document Communication Ltd. 4.3 Disassembly process The steps of disassembly 5085Y/D/A/B/J/Q/I/N are as below. Step1: Take off the battery cover by using plastic flake. Rev. Page 16/58 5085Y/D/A/B/J/Q/I/N/H L2E Repair Document All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.
  • Page 17 L2E Repair Document Communication Ltd. Step2: Take off the 14 screws with screwdriver. Set the torques at 1.0kgf.cm for all screws if use the Torque screw driver. There are 2 kinds of screws as below: Part Description number 螺钉,Screw,PM (Machine),1.2×0.25 ×2.0 mm,Flat Head,2.2×0.5mm,+ BMA122...
  • Page 18 L2E Repair Document Communication Ltd. Be careful not to break here. Remove the Main Antenna Support ASM by using plastic flake. III. Remove the Furnished Frame by using plastic flake. Rev. Page 18/58 5085Y/D/A/B/J/Q/I/N/H L2E Repair Document All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.
  • Page 19 L2E Repair Document Communication Ltd. IV. Separate the Diversity Antenna Support ASM, Main Antenna Support ASM and Furnished Frame from Front Casing Underfilling Asm. Step 4: Disconnect several FPCs connector and coaxial cable with anti-static tweezers. Rev. Page 19/58 5085Y/D/A/B/J/Q/I/N/H L2E Repair Document All rights reserved.
  • Page 20 L2E Repair Document Communication Ltd. Pry up the main PCBA and remove it from Front Casing Underfilling Asm. Pry up the sub PCBA and remove it from Front Casing Underfilling Asm. Rev. Page 20/58 5085Y/D/A/B/J/Q/I/N/H L2E Repair Document All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.
  • Page 21 L2E Repair Document Communication Ltd. Step 5: Pull the Battery PET according to the directions of the arrows carefully; Rev. Page 21/58 5085Y/D/A/B/J/Q/I/N/H L2E Repair Document All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.
  • Page 22 L2E Repair Document Communication Ltd. Pull the Battery PET completely; Remove the battery from Front Casing Underfilling Asm by using suction cup. Rev. Page 22/58 5085Y/D/A/B/J/Q/I/N/H L2E Repair Document All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.
  • Page 23 L2E Repair Document Communication Ltd. Notice: Improper operation on battery will cause high risk for fire or burning. Thus please follow up the battery disassembly guidance strictly and pay high attention to the WARNING part. Do not disassemble battery unless it is necessary.
  • Page 24 L2E Repair Document Communication Ltd. Step7: Disconnect the Main Camera. Disconnect the Front Camera. Disconnect the Audio Jack Rubber. Rev. Page 24/58 5085Y/D/A/B/J/Q/I/N/H L2E Repair Document All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.
  • Page 25 L2E Repair Document Communication Ltd. Disconnect the P-Sensor Rubber. Step 8: Disassemble complete. Note: All the components listed below are spare parts for L2. All the connectors could be disassembled by hot wind gun. (hot wind gun temperature: 330℃, Air Level: 2~3, Height: around 10mm, Time: less than 60s) Please use high temperature protect film to...

  • Page 26: Disassembly Notice

    L2E Repair Document Communication Ltd. Audio Jack Rubber MIC Rubber Screw Front Flash Furnished FPC Coin Vibrator Receiver Speaker Main Camera Front Camera Battery Battery PET 4.4 Disassembly Notice: 1). Receiver and Speaker easily to be damaged during disassembly process. Thus please do not disassemble them unless they are necessary.
  • Page 27 L2E Repair Document Communication Ltd.  When assembling Furnished Frame, make sure the Main Camera, RF cable line, Speaker, battery connector, TP FPC connector, LCD FPC connector, Main & Sub board Furnished FPC connector and Finger Print FPC connector connected firstly. ...

  • Page 28: Disassembly Process Evaluation

    L2E Repair Document Communication Ltd. 4.6 Disassembly process evaluation We list the ELSA6 parts disassembly time, technique levels and disassembly methods as below, for technique levels, Class 1 signifies easy to disassembly, Class 2 signifies normal to disassembly and Class 3 signifies hard to disassembly.
  • Page 29 L2E Repair Document Communication Ltd. NOTE: The SPL here is just for reference. Actual Spare Part List depends on the CU reference. Please check with RSH webshop or Forlog system for the spare part list of specific CU. Rev. Page 29/58 5085Y/D/A/B/J/Q/I/N/H L2E Repair Document All rights reserved.

  • Page 30: Level 2 Repair

    L2E Repair Document Communication Ltd. 6 Level 2 repair This chapter describes the Level 2 repair that can be done without any diagnostic equipment.  Charging failure Rev. Page 30/58 5085Y/D/A/B/J/Q/I/N/H L2E Repair Document All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.
  • Page 31 L2E Repair Document Communication Ltd. Charging failure Check whether the voltage of the battery is 0V and Charge for 15 Replace battery minutes, check whether battery is good. check whether the charge indicator is normal Reweld or replace Check whether USB USB connector connector is normal C h e c k w h e t h e r b a t t e r y...
  • Page 32 L2E Repair Document Communication Ltd.  Display failure Display failure Check whether the connection Reassemble LCD between LCD and LCD connector is good Change LCD (Front C h e c k w h e t h e r LCD i s Casing Underfilling n o r m a l （...
  • Page 33 L2E Repair Document Communication Ltd.  Touch function failure Touch function failure Check whether the connection Reassemble TP between TP and TP connector is good Change TP (Front C h e c k w h e t h e r T P i s n o r m a l ( i n t e r c h a n g e Casing Underfilling method)
  • Page 34 L2E Repair Document Communication Ltd. SIM card can’t be recognized  S I M c a r d c a n ’ t b e recognized Re-assemble or change Check whether the SIM card is SIM card good C h e c k w h e t h e r S I M c a r d Re-weld or change SIM connector is good card connector...
  • Page 35 L2E Repair Document Communication Ltd. TF card can’t be recognized  T F c a r d c a n ’ t b e recognized Check whether the TF card is Change TF card good C h e c k w h e t h e r t h e T F c a r d Re-weld or change TF connector is good card connector...
  • Page 36 L2E Repair Document Communication Ltd.  Main camera function failure Main camera function failure Check whether the connection Reassemble main camera between main camera and Main camera connector is good Check whether main camera is Replace main camera normal C h e c k w h e t h e r M a i n c a m e r a Reweld or replace Main connector is normal camera connector...
  • Page 37 L2E Repair Document Communication Ltd.  Sub camera function failure Sub camera function failure Check whether the connection between sub camera and sub Reassemble sub camera camera connector is good Check whether sub camera is Replace sub camera normal C h e c k w h e t h e r s u b c a m e r a R e w e l d o r r e p l a c e s u b connector is normal camera connector...
  • Page 38 L2E Repair Document Communication Ltd.  Power on failure Power on failure Charge for 15 minutes, check whether can power on Check whether the connection Reassemble side key between side key FPC and side key spring is good Check whether the connection Reassemble battery b e t w e e n battery a n d battery connector is good...

  • Page 39: L2E Repair

    L2E Repair Document Communication Ltd. 7 L2E repair Before performing the following troubleshooting operations, please make sure the software of the device is in good condition and restored to default settings. 7.1 Position of L2E components on main PCBA and sub PCBA ...
  • Page 40 L2E Repair Document Communication Ltd.  Sub PCBA Rev. Page 40/58 5085Y/D/A/B/J/Q/I/N/H L2E Repair Document All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.

  • Page 41: Trouble Shooting For Common Failures

    L2E Repair Document Communication Ltd. 7.2 Trouble shooting for common failures NOTE: 1) Because the main PCBA will become damp after long time storage, please use oven to bake the main PCBA firstly if it has been stored for more than 7days (oven temperature: 105℃, Time: >8H). Otherwise it may cause the PCBA blister easily when you heat part of the PCBA by using hot wind gun.
  • Page 42 L2E Repair Document Communication Ltd. 7.2.1 Display failure C h e c k w h e t h e r t h e Clean J0901 and connection between LCD reassemble LCD FPC and J0901 is good C h e c k w h e t h e r LCD i s n o r m a l （...
  • Page 43 L2E Repair Document Communication Ltd. 7.2.2 Power on failure Check whether the connection Reassemble side key between side key FPC and side key spring is good Check whether the connection Reassemble battery b e t w e e n battery a n d battery connector is good Replace it with a new Check whether battery status is good...
  • Page 44 L2E Repair Document Communication Ltd. 7.2.3 TP function failure Check whether the connection Reassemble TP between TP and J0902 is good Check whether TP is normal Change （interchange method） Reweld or replace Check whether J0902 is normal J0902 Reweld or replace C h e c k w h e t h e r U 0 5 01 i s U0501 normal...
  • Page 45 L2E Repair Document Communication Ltd. 7.2.4 Voice transmitting failure Check whether the Reassemble Main & Sub connection between sub board Furnished FPC PCBA and main PCBA is good C h e c k w h e t h e r Main & R e p l a c e Main &...
  • Page 46 L2E Repair Document Communication Ltd. 7.2.5 No Ringing Check whether the Reassemble Main connection between sub Antenna Support ASM PCBA and speaker is good Check whether speaker Replace Main Antenna is normal Support ASM Check whether the Reassemble Main & Sub connection between sub board Furnished FPC PCBA and main PCBA is...
  • Page 47 L2E Repair Document Communication Ltd. 7.2.6 No vibrating Check whether the connection between sub vibrator Reassemble PCBA and vibrator is good vibrator Check whether vibrator Replace is normal Check whether the Reassemble Main & Sub connection between sub board Furnished FPC PCBA and main PCBA is good C h e c k w h e t h e r Main &...
  • Page 48 L2E Repair Document Communication Ltd. 7.2.7 SIM card is not recognized Check whether the SIM card is Reassemble SIM card well inserted Check whether J0701 or Reweld or replace J0701 J0702 is normal or J0702 Reweld or replace C h e c k w h e t h e r U 0 5 01 i s U0501 normal Replace Main PCBA...
  • Page 49 L2E Repair Document Communication Ltd. 7.2.8 TF card is not recognized Check whether the TF card is Reassemble TF card well inserted Check whether J0703 is Reweld or replace J0703 normal Reweld or replace C h e c k w h e t h e r U 0 5 01 i s U0501 normal Replace Main PCBA...
  • Page 50 L2E Repair Document Communication Ltd. 7.2.9 Main camera function failure Check whether the connection R e a s s e m b l e m a i n between main camera and J1001 camera is good Check whether main camera Change main camera is normal（interchange method）...
  • Page 51 L2E Repair Document Communication Ltd. 7.2.10 Sub camera function failure Check whether the connection R e a s s e m b l e Front between Front Flash Furnished Flash Furnished FPC FPC and front flash spring is good Check whether the connection R e a s s e m b l e f r o n t between front camera and J1002 camera...
  • Page 52 L2E Repair Document Communication Ltd. 7.2.11 Charging failure Charging failure Check whether the voltage of the battery is 0V and Charge for 15 Replace battery minutes, check whether battery is good. check whether the charge indicator is normal Check whether the Reassemble or connection between main replace Main &...
  • Page 53 L2E Repair Document Communication Ltd. 7.2.12 USB is not recognized Check whether USB cable Replace USB cable is normal Check whether the Reassemble Main & connection between main Sub board Furnished PCBA and Sub PCBA (Main & Sub board Furnished FPC) is good Replace Main &...
  • Page 54 L2E Repair Document Communication Ltd. 7.2.13 Ambient Light + Proximity Sensor function failure R e w e l d o r r e p l a c e C h e c k w h e t h e r U 0 8 0 3 i s U0803 normal Reweld or replace...
  • Page 55 L2E Repair Document Communication Ltd. 7.2.15 Finger print function failure Check whether the R e a s s e m b l e f inger connection between finger print FPC print FPC and Sub PCBA is good Check whether the Reassemble Main &...
  • Page 56 L2E Repair Document Communication Ltd. 7.2.16 WIFI/BT/FM/GPS signal issue Check whether the Reassemble Diversity connection between Diversity Antenna Support Antenna Support and main PCBA is good R e p l a c e Diversity Check whether Diversity Antenna Support Antenna Support is normal Reweld or replace Check whether Diversity Diversity Antenna...

  • Page 57: L2E Spare Part List

    L2E Repair Document Communication Ltd. 7.3 L2E spare part list Below table lists 5085D L2E spare parts, which is just for reference. NOTE: The SPL here is just for reference. Actual Spare Part List depends on the CU reference. Please check with RSH webshop or Forlog system for the spare part list of specific CU.

  • Page 58: Note For Defective Pcbas

    Enter *#2886# at the dial mode to start the MMI test or using Smart Diagnosis Tool to do the test. If you have any question or problem, please feel free to contact us Thanks for your cooperation. TCL Communication Ltd. Global Customer Service TS Dept. Mar. 14 , 2017 Rev.

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