TCL 505 Manual
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Questions and answers

Hugh Kevill-Davies
March 9, 2025

How do I do text messages on my t509k?

1 comments:
Mr. Anderson
May 14, 2025

To send a text message on your TCL T509K:

1. Enter the recipient's phone number in the "To" bar.
2. Write your message in the "Text message" bar.
3. Touch the send icon to send the message.

Note: Using accented letters may increase the message size and result in multiple SMS being sent.

This answer is automatically generated

Ronald Crone
January 31, 2025

Change mobile telephone number

1 comments:
Mr. Anderson
May 14, 2025

You cannot change the mobile telephone number directly on the TCL 505. The mobile number is linked to the SIM card. To use a different number, insert a SIM card with the desired number. To switch SIM preferences for calls, SMS, and mobile data:

1. Open Settings.
2. Go to Network & Internet.
3. Select Preferred SIM.
4. Choose the first or second SIM card for each function.

This changes which SIM (and number) is used for mobile services.

This answer is automatically generated

Paul
January 19, 2025

My phone will not unlock

1 comments:
Mr. Anderson
May 14, 2025

The context does not provide a specific reason why your TCL 505 phone won't unlock. However, common issues may include using an incorrect unlock method, a locked SIM card requiring a PUK code, or software-related problems. Try restarting or resetting the phone, and ensure you're following correct unlocking instructions. If the SIM is locked, contact your network operator for the PUK code. If issues persist, you may need technical support.

This answer is automatically generated

Barry Friendship
June 26, 2025

How do I download photos to a windows 10 computer from a TCL T509K

David Stevens
March 19, 2025

My TCL505 will not unlock neither can I close it down it is just stuck on the opening screen showing the time and date

1 comments:
Mr. Anderson
March 19, 2025

You can try entering Recovery Mode to fix your TCL 505 if it is stuck on the opening screen and won't unlock. Follow these steps:

1. Press and hold the Power button to turn off the phone.
2. Wait for 5-7 seconds after shutdown.
3. Press and hold the Volume Up and Power buttons together until you see the TCL logo.
4. Release both buttons when the Recovery Menu appears.
5. Use the Volume buttons to navigate and select Wipe data/factory reset (this will erase all data).
6. Press the Power button to confirm.
7. Select Yes to proceed with the reset.
8. Once completed, select Reboot system now.

Your phone should restart and allow you to set it up again.

This answer is automatically generated

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Summary of Contents for TCL 505

  • Page 2 > Status > IMEI on the phone itself. Obtaining warranty service First follow the advice in this guide or go to https:/ /www.tcl.com/global/en/mobile- support.html. Then check hotlines and repair centre information. For more information about limited warranty, please go to https:/ /www.tcl.com/...
  • Page 3: Table Of Contents

    Phone ........................22 Contacts ........................ 28 Messages ......................31 Calendar ........................ 34 Clock ........................35 Switch Phone ....................... 36 TCL apps ....................... 37 Other applications ..................... 37 Google applications ................... 37 Settings ........................40 Wi-Fi ........................40 Bluetooth ......................41 Network &...
  • Page 4 NXTVISION ......................47 Sound & vibration ....................47 Notifications ......................49 4.10 Button & gestures ....................49 4.11 Advanced features ....................49 4.12 Smart Manager ....................50 4.13 Location ......................... 50 4.14 Security & privacy ....................50 4.15 Safety & emergency ................... 51 4.16 Apps ........................
  • Page 5: Basics

    Basics Device overview Front Camera Touch screen Back button Recent apps Home button Microphone Speaker Headset connector Type-C USB...
  • Page 6 Back flash Camera SIM card slot/ microSD card slot Volume up/ down keys Power key Back button • Touch to go back to the previous screen, or to close a dialog box, options menu, the notification panel, etc. Home button •...
  • Page 7 Power key • Press: Lock the screen/Light up the screen. • Press and hold: Show the popup menu to select from Power off/Restart/ Aeroplane mode/Cast. • Press and hold the Power key and Volume down key to take a screenshot. •...
  • Page 8: Getting Started

    Getting started Setting up Inserting or removing the SIM/microSD card Insert the provided SIM pin into the hole. Pull out the SIM tray. Place the SIM card or microSD card into the tray slot and carefully close the SIM tray. ...
  • Page 9 Your phone only supports nano-SIM cards. Do not attempt to insert other SIM types; otherwise this may cause damage to your phone. Charging the battery You are advised to fully charge the battery ( ). Charging status is indicated by a percentage displayed on screen while the phone is powered off.
  • Page 10: Home Screen

    Home screen You can bring all the items (applications, shortcuts, folders and widgets) you love or use most frequently to your Home screen for quick access. Touch the Home button to switch to the Home screen. Status bar • Status/Notification indicators ...
  • Page 11 Using the touchscreen Touch To access an application, touch it with your finger. Touch and hold To enter the available options for an item, touch and hold the item. For example. Select a contact in Contacts and touch and hold it. An options list will then appear. Drag Place your finger on the screen to drag an object to another location.
  • Page 12 Status bar From the status bar, you can view both phone status and notification information. Drag down the status bar to view notifications and drag again to enter the quick settings panel. Touch and drag up to close it. When there are notifications, they can be accessed by touching them.
  • Page 13 Quick settings panel Touch and drag down from the top of the screen twice to open the Quick settings panel. You can enable or disable functions or change modes by touching the icons. Touch the Edit icon to customise your Quick settings panel. Touch to access Settings, where you Touch to customise your...
  • Page 14 To unlock the phone screen Press the Power key once to light up the screen, swipe up and unlock the screen with the method you have set. Swipe up to unlock the screen Long press to enter Long press to enter Phone Camera Enter a password to unlock the screen...
  • Page 15 Personalising your Home screen You can touch and hold a folder, an application or a widget and drag the item to your preferred Home screen. Reposition Touch and hold an item and drag it to the desired position and then release. You can move items both on the Home screen and the Favourite tray.
  • Page 16 Widgets and recently used applications Consult widgets Touch and hold the empty area in the Home screen, then touch Widgets to display all widgets. Touch and hold the widget and slide it to move to your preferred screen. Consult recently used applications To consult recently used applications, touch the Recent apps key.
  • Page 17 Volume adjustment Press the Volume key to adjust the volume. Touch the icon to adjust Media, Ring, Alarm and Notification volume.
  • Page 18: Text Input

    Text input Using the Onscreen Keyboard Onscreen Keyboard settings Touch Settings > System > Keyboard, touch the keyboard you want to set up and a series of settings will become available. Adjust the Onscreen Keyboard orientation Turn the phone sideways or upright to adjust the onscreen keyboard orientation. You can adjust it by changing the settings (Touch Settings >...
  • Page 19 You can also insert new texts if preferred • Touch where you want to type, or touch and hold a blank area. The cursor will blink and the tab will appear. Drag the tab to move the cursor. • If you have cut or copied any text, touch the tab to show the Paste and Select all option which allows you to complete pasting immediately.
  • Page 20: Multimedia Applications

    Multimedia applications Camera ..............Before using the camera, make sure that you remove the protective lens cover to avoid it affecting your picture quality. Launch Camera There are multiple ways to open the Camera app. From the Home Screen From the home screen, touch Camera From the Lock Screen When the screen is locked, press the Power key once to light up the screen, then long press the camera icon in the lower right corner to open the camera.
  • Page 21 Touch to access settings Select filte Switch between front/back camera Take a photo Pinch fingers together to zoom out, or spread fingers apart to zoom in View the photos or videos you have taken To take a photo The screen acts as the viewfinder. First, position the object or landscape in the viewfinder, touch the screen to focus if necessary.
  • Page 22 • PANO: Touch to turn on the panorama function. Touch the shutter button to start taking a panoramic photo and move the phone steadily along in the direction indicated by the onscreen line. Once the slots are filled, the photo will be automatically saved.
  • Page 23: Apps And Features

    Apps and features Phone ................ Making a call From the Home screen, touch View the call's detailed information Call logs Show the dial pad Favourite numbers Contacts...
  • Page 24 Touch and hold to access voicemail Enter the desired number from the dial pad and touch to place the call or select a contact from Contacts or Call logs by touching tabs, then make the call. The number you entered can be saved to Contacts by touching Create new contact or Add to a contact.
  • Page 25 Answering or rejecting a call When you receive a call: • Press ANSWER, or swipe up the icon to answer; • Press DECLINE, or swipe down the icon to reject; • Touch Message to reject the call by sending a preset message. Calling your voicemail Your voicemail is provided by your network to avoid missing calls.
  • Page 26 During a call To adjust the volume during a call, press the Volume up/down key. End the current call. Display the dial pad. Touch to mute the current call. Touch this icon again to unmute the call. Touch to activate the speaker during the current call. Touch this icon again to deactivate the speaker.
  • Page 27 Managing multiple calls With this phone you can handle multiple calls at the same time. Swap calls When you accept two calls, touch and then icon to switch between two lines. The current call will be put on hold and you are able to join the other call. Conference calls You can set up a conference call as follows.
  • Page 28 Call settings Touch from the Phone screen, then touch Settings to set phone and contact settings. Call log from the Phone screen to view You can access your call logs by touching missed calls, outgoing calls and incoming calls. Touch one call to view information or further operations. You can launch a new call, send a message to the contact or number, or view detailed information of the call.
  • Page 29: Contacts

    Contacts ..............Contacts enables quick and easy access to the contact you want to reach. You can view and create contacts on your phone and synchronize these with your Gmail contacts or other applications on the web or on your phone. Consult your Contacts To see your contacts, swipe up from the Home screen and touch •...
  • Page 30 Adding a contact Touch in the contact list to create a new contact. You are required to enter the contact's name and other contact information. By scrolling up and down the screen, you can move from one field to another. Touch to save Select a picture or take a photo for the Phone contact...
  • Page 31 Using the Quick contact panel Touch a contact to open the Quick contact panel. • Touch or the number to make a call. • Touch to send a message. • Touch to make a video call. The icons available on the Quick contact panel depend on the information you have for the contact and the applications and accounts on your phone.
  • Page 32: Messages

    To add an account, touch from the contacts list and touch Add another account, or from the Home screen, touch Settings > Accounts > Add account. You are required to select the kind of account you are adding, like Google, etc. As with any other account setup, you need to enter detailed information, like username, password, etc.
  • Page 33 Sending a text message • To add recipients, enter a mobile phone number or select a contact in the To bar. • Touch the Text message bar to enter the text of the message. • When finished, touch to send the text message. Specific letters (accented) will also increase the size of the SMS.
  • Page 34 Manage messages When receiving a message, will appear on the Status bar as a notification. Drag down the Status bar to open the Notification panel. Touch the new message to open and read it. You can also access the Messages application and touch the message to open it.
  • Page 35: Calendar

    Calendar ..............Use Calendar to keep track of important meetings, appointments, etc. To view the calendar and create events, open the Google apps folder from the Home screen, then touch Calendar. Multimode view You can display the Calendar by Schedule, Day, 3 days, Week, or Month, touch to select.
  • Page 36: Clock

    To quickly create an event from the Week view screens, touch an empty spot to select a target area which will then turn into , then touch the icon to create the new event. To delete or edit an event To delete or edit an event, touch the event to enter its details screen.
  • Page 37: Switch Phone

    Switch Phone ............Switch Phone offers an efficient and convenient way to transfer data from your old device to your new one. To access this menu, swipe up the home screen or open Tool folder to find Switch Phone , then transfer data by following onscreen instructions. Touch to view Q &...
  • Page 38: Tcl Apps

    Use it to send us your feedback. TCL Home..................... The TCL Home App is a convenient and powerful mobile application that allows you to control your TCL Wi-Fi-enabled appliances from the palm of your hand. With advanced controls and features, such as managing your TCL smart devices,...
  • Page 39 Gmail As Google's web-based email service, Gmail is configured when you first set up your phone. With this application you can send and receive emails, manage emails by labels, archive emails, etc. Emails can be automatically synchronized with your Gmail account. Maps Google Maps offers satellite imagery, street maps, 360°...
  • Page 40 Google A web browser with which you can surf the internet. Your bookmarks, browsing history, and settings across all devices on which the browser is installed can be synchronized with your Google account. Assistant Long-pressing on the home button to launch the Assistant . Files Files displays all data stored on the phone, including both external SD card and internal storage, such as applications, media files downloaded from Google Play...
  • Page 41: Settings

    Settings ..........To go to Settings, touch from the Home screen. You can also swipe down from the notification panel and touch Wi-Fi You can connect to the internet when your phone is within range of a wireless network. Wi-Fi can be used on your phone even without a SIM card inserted. To turn Wi-Fi on and connect to a wireless network •...
  • Page 42: Bluetooth

    Bluetooth Bluetooth is a short-range wireless communication technology that you can use to exchange data, or connect to other Bluetooth devices for various uses. To turn on Bluetooth • Touch Settings > Bluetooth. • Turn on Your device name will appear on screen. To rename your device •...
  • Page 43: Network & Internet

    Network & internet Go to To Settings > Network & internet > SIM 1 > Roaming Mode to enable data roaming, set your preferred network type, check the network connection you are using or create a new access point, etc. SIM cards Touch to choose SIM 1 or SIM 2 for connecting to the network, making calls and sending SMS messages.
  • Page 44 Data usage The first time you turn on your phone with your SIM card inserted, it will automatically configure your network service: 2G, 3G, or 4G. If the network is not connected, you can turn on mobile data in Settings > Connections >...
  • Page 45 To connect to/disconnect from VPN To connect to a VPN: • Touch Settings > Connections > VPN. • The VPNs you have added are listed. Touch the VPN you want to connect with. • In the dialog that opens, enter any requested credentials and touch CONNECT. To disconnect from a VPN: •...
  • Page 46: Home Screen & Lock Screen

    USB connection With a USB cable, you can charge your device, transfer files or photos (MTP/PTP) between your phone and a computer. To connect your phone to the computer • Use the USB cable that came with your phone to connect the phone to a USB port on your computer.
  • Page 47: Display

    Display Brightness level Adjust screen brightness manually. Dark theme Empty screen space will become black in this mode, making it easier to look at your screen or read in dim light. Eye comfort mode Eye comfort mode can effectively reduce blue light radiation and adjust the colour temperature to relieve eye fatigue.
  • Page 48: Nxtvision

    Status bar & notch Set the style of the status bar, select whether notification icons are folded and how the battery percentage is displayed. Turn on the notch for full screen apps to get the best experience on the phone. NXTVISION Image enhancement Enhance image contrast automatically, sharpness and dark details.
  • Page 49 Phone ringtone Phone ringtone provides options to select and personalize the sound that plays when you receive a phone call. You can choose a pre-installed ringtone that came with your phone or use a custom ringtone that you have downloaded or saved on your phone. Notification ringtone Set the default sound for notifications.
  • Page 50: Notifications

    Notifications In the Notifications menu, you can configure whether to block the notifications from this app, hide sensitive content, etc. 4.10 Button & gestures System navigation Select your favourite navigation button layout. Gestures To set some gestures for convenient use, such as 3-finger screenshot, Lift to wake. Power key The power key on your phone offers versatile shortcuts.
  • Page 51: Smart Manager

    4.12 Smart Manager Smart Manager ensures your phone is operating in top form by automatically scanning and optimizing data usage to preserve battery levels, manage storage and protect against security threats. Restricting auto-start apps can make the system run faster and extend battery life. You can also do some options manually for further optimization.
  • Page 52: Safety & Emergency

    Device finders Device finders help you locate this device remotely. if you lose this device, it also helps you keep your data safe. System and updates Adding a Google account enhances the overall account security and provides additional layers of protection for your device. Privacy The Privacy menu offers essential features to protect your personal information and control privacy settings.
  • Page 53: Accounts

    4.18 Accounts Touch to add, remove, and manage your email and other supported accounts. You can also use these settings to control the options for how all applications send, receive and synchronize data; i.e. if this is done automatically, according to a schedule for each app, or not at all.
  • Page 54 Update Apps Check app update information. Languages Select the language you want to use. If the language is not listed, touch Add a language, then locate and touch it to add it tothe list. Keyboard Touch to configure your on-screen keyboard, improve accuracy with autocorrect features, and adjust pointer speed that suits your taste.
  • Page 55: Making The Most Of Your Phone

    Making the most of your phone FOTA upgrade Use the FOTA (Firmware Over The Air) upgrade to update your phone's software. To access updates, from the app list, touch Settings > System > System Update. Turn on data connection or Wi-Fi before searching for updates. With Wi-Fi turned on, the system is able to discover if a new firmware version is available and if so, begin to download it automatically.
  • Page 56: Troubleshooting

    Troubleshooting Before contacting the service centre, here are some instructions to help you troubleshoot your device: • For optimal operation, fully charge the battery. • To improve the phone’s performance, remove unnecessary files or apps on your phone. • Update your phone's software via Settings > System > System Update. •...
  • Page 57 My phone can't charge properly • Make sure that you are using the TCL charger that comes with the phone. • Make sure that your battery is not completely discharged; if the battery power has been empty for a long time, it may take around 20 minutes to display the battery charging indicator on the screen.
  • Page 58 • Make sure that the service of your SIM card is available. My phone can't make outgoing calls • Make sure that you have dialled a valid number and have touched • For international calls, check the country and area codes. •...
  • Page 59 • Check with your operator to make sure that your subscription includes this service. • Make sure that this feature doesn't require a TCL accessory. When I select a number from my contacts, the number can't be dialled • Make sure that you have correctly recorded the number in your contacts.
  • Page 60 • Make sure USB drivers are properly installed. • If you are using a Windows computer, make sure it supports MTP mode. If you are using a Mac, make sure to install Android File Transfer from www.android. com/filetransfer/. I can't download new files •...
  • Page 61 • If you don’t remember your Google account credentials, complete Google account recovery procedures. • If you still cannot access your phone, apply to the authorized repair centre, but remember that it will not be regarded as a warranty case. I forgot some passwords/codes/keys on my phone •...
  • Page 62 To clear an app's cache: go to the main menu, select Settings > Apps > See all apps > Camera > Storage & cache, select Clear storage and Clear cache. • Drag down the quick settings bar in any interface, touch the flashlight icon to check whether the flash on your device works.
  • Page 63: Specifications

    Specifications Platform: • MTK G36 (MT6765X) • Android 14 Memory • 64GB ROM + 8GB* RAM (4GB RAM+4GB RAM Expansion) • 128GB ROM + 8GB* RAM (4GB RAM+4GB RAM Expansion) Dimensions (LxWxT): • 168.29x76.67x8.32 mm Weight: • 190g Display: • HD+ 720X1600 20:9 Network: •...
  • Page 64 • Type-C 2.0 Camera: • Rear Camera: 50MP (Main & Macro)+2MP (D) Dual • Front camera: 5MP FF Audio & Video supported formats: • AAC, HE-AAC v1, HE-AAC v2, AMR, AWB, MIDI, MP3, OGG VORBIS, • WAV(Alaw/Ulaw), WAV(Raw), FLAC, OPUS •...
  • Page 65: Accessories

    TCL Communication Ltd. shall not be held legally responsible for such differences, if any, nor for their potential consequences, which responsibility shall be borne by the carrier exclusively.
  • Page 66 For more information on how to use the phone, please go to tcl.com and download the complete user manual. The website will also provide you with answers to frequently asked questions.

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