Flow Of Emergency Maintenance; Notifying Huawei Of The Emergency; Collecting Fault Information - Huawei ME60 Emergency Maintenance

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HUAWEI ME60 Multiservice Control Gateway

Emergency Maintenance

Figure 2-1 Emergency maintenance flow chart

2.2 Flow of Emergency Maintenance

This section describes the flow of emergency maintenance.

When an emergency occurs, immediately contact Huawei for technical support.

When an emergency occurs, collect and back up fault information in real time for reference.

Then, provide the collected information to Huawei engineers for fault location and

rectification.

For details about fault information collection, see the chapter "3.1 Guide to Collecting Fault

Information".

Issue 01 (2017-11-10)

Even if you can independently complete emergency maintenance with the guidance of this manual,

notify Huawei of the emergency. Then, Huawei technical personnel maintain records of the fault to

improve after-sales services.

Huawei Proprietary and Confidential

2 Flow of Emergency Maintenance

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