Dell PowerEdge 1650 Installation And Troubleshooting Manual page 38

NOTE: If your system has an RAID controller card installed, reboot the system and press <Ctrl><h>, <Ctrl><a>, or <Ctrl><m>, depending on the
utility. See the documentation supplied with the controller for information on the configuration utility.
2. Check that the primary SCSI channel is enabled, and reboot the system.
3. Verify that the device drivers are installed and configured correctly (see the operating system's documentation).
4. Remove the hard drive and install it in the another drive bay.
5. If the problem is resolved, reinstall the hard drive in the original bay.
If the hard drive functions properly in the original bay, the drive carrier could have intermittent problems. Replace the drive carrier (see
External SCSI Hard Drives").
If the drive carrier still does not function properly in the original bay, the SCSI backplane board has a defective connector (see
instructions on obtaining technical assistance).
6. Partition and logically format the hard drive. If possible, restore the files to the drive.
To partition and logically format the drive, see the operating system documentation.
If the problem is not resolved, see
Troubleshooting IDE Hard Drives
Problem
The drive itself
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IDE controller on the system board
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The IDE drive data and power cables
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Action
CAUTION: This troubleshooting procedure can destroy data stored on the hard drive. Before you proceed, back up all the files on the hard drive.
1. Reboot the system and press <F2> to enter the System Setup program.
2. Check the system configuration settings for the installed hard drive(s).
3. If necessary, correct the settings, and then reboot the system.
4. Check the cable connections inside the system:
a. Turn off the system, including any attached peripherals, and disconnect the system from its electrical outlet.
b. Open the system doors (see
c. Check the power cable and data cable connections to the IDE drive and the system board.
d. Reconnect the system to the electrical outlet and turn on the system.
5. If the problem is not resolved, partition and logically format the hard drive. If possible, restore the files to the drive.
To partition and logically format the drive, see the operating system documentation.
If the problem is not resolved, see
Troubleshooting the Optional ROMB Card
Problem
Error message indicates a ROMB card problem
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Action
1. Enter the System Setup program and check the setting for the ROMB card (see "Using the System Setup Program" in the User's Guide).
If the controller is enabled, go to step 4.
2. Change the RAID controller setting to RAID Enabled, and then reboot the system.
3. See the documentation provided with the RAID controller software and check the software settings.
CAUTION: Before you perform this procedure, you must turn off the system and disconnect it from its power source. For more information, see
"Safety First—For You and Your
4. Turn off the system, including any attached peripherals, and disconnect the system from its electrical outlet.
5. Open the system doors (see
"Getting Help" for instructions on obtaining technical assistance.
"Opening the System Doors").
"Getting Help" for instructions on obtaining technical assistance.
System."
"Opening the System Doors").
"Connecting
"Getting Help" for