Qualcast QG-PC 4645 Original Operating Instructions page 32

Dear Customer,
In the unlikely event that your device develops a fault, please contact our Customer service department on
the telephone number shown below.
1. These guarantee terms cover additional guarantee rights and do not affect your statutory warranty rights.
Claims must be accompanied by Proof of Purchase. This must be in the form of a Sales receipt or Bank
statement and must show that the product has been purchased within 2 years prior to the claim from the
retailer that it was originally sold to.
2. Our guarantee covers problems caused by material or manufacturing defects, and will result in the
repair of these defects or replacement of the device with a like for like or similar article. Please note that our
devices have not been designed for use in commercial, trade or industrial applications. Consequently, the
guarantee is invalidated if the equipment is used in commercial, trade or industrial applications or for other
equivalent activities.
3. The following are also excluded from our guarantee:
A) Faults due to accidents, customer misuse, or unauthorized repairs
B) Consumable Parts such as Blades/Chains/Trimmer lines/Spooles/Vacuum bags/Spark plugs or Filters
C) Failure due to lack of routine maintenance
D) Failure as a result of not using the equipment in accordance with the manual and
safety instructions
E) The adjustment or lubrication cables, drive belts, or recoil starters
4. The guarantee is valid for a period of 2 years starting from the purchase date of the device. Guarantee
claims should be submitted before the end of the guarantee period within two weeks of the defect
being noticed. No guarantee claims will be accepted after the end of the guarantee period. The original
guarantee period remains applicable to the device even if repairs are carried out or parts are replaced. In
such cases, the work performed or parts fitted will not result in an extension of the guarantee period, and no
new guarantee will become active for the work performed or parts fitted. This also applies when an on-site
Service is used.
5. Please keep your sales receipt in a safe place. If the defect is covered by our guarantee your device will
either be repaired under the terms of guarantee or we will send you a replacement device. This device may
be re-conditioned or Like for like replacement.
EINHELL UK LTD HELPLINE: + 44 151 649 1500
REP . IRELAND HELPLINE: 1890 946244
HOME RETAIL GROUP
489-499 AVEBURY BOULEVARD, SAXON GATE WEST, CENTRAL MILTON KEYNES, MK9 2NW
30
GUARANTEE CERTIFICATE
Helpline No. UK 0151 649 1500 / IRE 189 094 6244