In Case Of Difficulty - VTech VT 1920C User Manual

IN CASE OF DIFFICULTY

If you have difficulty operating your
phone, the suggestions below should
solve the problem. If you still have
difficulty after trying these suggestions,
call VTECH Communications
1-800-595-9511. In Canada, call
VTECH Electronics at 1-800-267-7377.
THE PHONE DOESN'T WORK AT
ALL.
• Make sure the Power Cord is
pugged
• Make sure the telephone line cord
is plugged firmly into the base unit
and the telephone wall jack.
• Make sure the batteries are properly
charged. If the 'LOW BATTERY'
message is shown, the battery
pack needs charging.
NO DIAL TONE.
• First check all the suggestions
above.
• If you still don't hear a dial tone,
disconnect the base unit from the
telephone jack and connect a
different phone. If there is no dial
tone on that phone either, the
problem is in your wiring or local
service. Call your local telephone
company.
YOU GET NOISE, STATIC, OR A
WEAK SIGNAL EVEN WHEN YOU'RE
NEAR THE BASE UNIT.
• Household appliances plugged into
the same circuit as the base unit
can sometimes cause interference.
Try moving the appliance or the
base unit to another outlet.
1920manual
YOU GET NOISE, STATIC, OR A
WEAK SIGNAL WHEN YOU'RE
AWAY FROM THE BASE UNIT.
• You may be out of range. Either
at move close to the base, or relocate
the base unit.
• The layout of your home may be
limiting the range. Try moving the
base unit to another position.
THE HANDSET DOES NOT RING
WHEN YOU RECEIVE A CALL.
• Make sure you have the handset
ringer activated. To set the ringer,
s e e " P R O G R A M M I N G T H E
RINGER".
• Make sure the telephone line cord
is plugged firmly into the base unit
and the telephone jack. Make sure
the power cord is plugged in.
• You may be too far from the base
unit.
• You may have too many extension
phones on your telephone line to
allow all of them to ring.
unplugging some of the other
phones.
YOU HEAR OTHER CALLS WHILE
USING YOUR PHONE.
• Disconnect your base unit from the
telephone jack, and plug in a
regular telephone. If you still hear
other calls, the problem is probably
in your wiring or local service. Call
your local telephone company.
YOU HEAR NOISE IN THE HANDSET,
AND NONE OF THE KEYS OR
BUTTONS WORK.
Make sure the power cord is plugged
in.
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