VTech I6787 User Manual page 50

Troubleshooting
Problem Suggestion
The messages on
•
the system are very
difficult to hear.
The answering system •
does not respond to
•
remote commands.
•
•
Press VOL
/ on the side of the handset or on the telephone base to increase the speaker
volume.
Make sure your remote access code is correct (see page 29).
Make sure you are calling from a touch-tone telephone. When dialing a number, you should
hear tones. If you hear clicks, then it is not a touch-tone telephone and cannot activate the
answering system.
The answering system may not detect the remote access code when your announcement is
playing. Wait until the announcement is over before entering the code.
There may be interference on the telephone line you are using. Press the dial pad keys firmly
when dialing.
www.vtechphones.com 47