Troubleshooting
Problem
There is no dial tone.
The telephone does not
ring when there is an
incoming call.
42
Suggestion
•
First, try all the above suggestions.
•
Move the cordless handset closer to the telephone base. It might be out of range.
•
The telephone line cord might be malfunctioning. Try installing a new telephone line cord.
•
Disconnect the telephone base from the telephone jack and connect a different telephone.
If there is no dial tone on the telephone either, the problem is in your wiring or local service.
Contact your local telephone company.
•
Make sure the ringer is on. (See page 12 for handset and page 28 for telephone base).
•
Make sure the telephone line cord and power adapter are plugged in properly (see page 4).
•
The cordless handset may be too far from the telephone base. Move it closer to the telephone
base.
•
There may be too many extension phones on the telephone line to allow all of them to ring
simultaneously. Try unplugging some of them.
•
If the other telephones in your home are having the same problem, the problem is in the wiring
or local service. Contact the local telephone company (charges may apply).
•
Other electronic products can cause interference to your cordless telephone. Try installing your
telephone as far away as possible from the following electronic devices: wireless routers, radios,
radio towers, pager towers, cellular telephones, digital telephones, intercoms, room monitors,
televisions, VCRs, personal computers, kitchen appliances, and other cordless telephones.
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