VTech CS2111-11 User Manual page 43

Troubleshooting
Problem Suggestion
There s nose or •
nterference durng a
•
telephone conversaton.
•
My calls cut n and out
when I am usng the
cordless handset.
•
•
•
•
•
The handset may be out of range. Move t closer to the telephone base.
Applances or other cordless telephones plugged nto the same crcut as the telephone base can cause
nterference. Try movng the applance or telephone base to another outlet.
Other electronc products can cause nterference to your cordless telephone. Try nstallng your telephone
as far away as possble from the followng electronc devces: wreless routers, rados, rado towers, pager
towers, cellular telephones, dgtal telephones, ntercoms, room montors, televsons, VCRs, personal
computers, ktchen applances, and other cordless telephones.
If your telephone s plugged n wth a modem or a surge protector, plug the telephone (or modem/surge
protector) nto a dfferent locaton. If ths solves the problem, re-locate your telephone or modem farther
apart from each other, or use a dfferent surge protector.
The layout of your home or office might be limiting the operating range. Try moving the telephone base
to another locaton, preferably a hgher locaton for better recepton.
Dsconnect the telephone base from the telephone jack and plug n a corded telephone. If calls are stll
not clear, the problem s probably n the wrng or local servce. Contact the local telephone company
(charges may apply).
If the other telephones n your home are havng the same problem, the problem s n the wrng or local
servce. Contact the local telephone company (charges may apply).
Do you have DSL service? If yes, you need to have a DSL filter installed at every telephone jack that has
a telephone connected to it. Contact your DSL service provider for filter information.
www.vtechphones.com 39