Related Manuals for VTech CS6858-3
Summary of Contents for VTech CS6858-3
- Page 1 Complete user’s manual w w w.v t e c h c a n a d a . c o m Models: CS6858-3/CS6859/ CS6859-2...
- Page 2 This manual has all the feature operations and troubleshooting necessary to install and operate your new VTech telephone. Please review this manual thoroughly to ensure proper installation and operation of this innovative and feature rich VTech product. For support, shopping, and everything new at VTech, visit our website at www.vtechcanada.com. ®...
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Page 3: Table Of Contents
Table of contents Getting started ....1 Call waiting ..... . . 24 Handset speakerphone . - Page 4 Table of contents Review and dial from the caller ID log . . . 44 Screen messages....62 View dialing options ....45 Handset and telephone base indicators .
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Page 5: Getting Started
Handset Telephone base Battery compartment cover (1 for CS6859) (1 for CS6859) (2 for CS6859-2) (2 for CS6859-2) (3 for CS6858-3) (3 for CS6858-3) Telephone base Telephone line cord Battery power adapter (1 for CS6859) (2 for CS6859-2) (3 for CS6858-3) Abridged user’s manual... -
Page 6: Telephone Base And Charger Installation
Getting started Telephone base and charger installation Install the telephone base and charger as shown below. If you subscribe to digital subscriber line (DSL) high-speed Internet service through your telephone line, you must install a DSL filter between the telephone line cord and telephone wall jack. -
Page 7: Battery Installation
Getting started Battery installation Install the battery as shown below. Plug the battery connector securely Place the battery with the label THIS SIDE UP facing up and into the socket, matching the orientation of the engraved label. the wires inside the battery compartment. -
Page 8: Battery Charging
Getting started Battery charging Once you have installed the battery, the screen indicates the battery status (see the table below). If necessary, place the handset in the telephone base or charger to charge the battery. For best performance, keep the handset in the telephone base or charger when not in use. -
Page 9: Installation Options
Getting started Installation options The telephone comes ready for tabletop use. If you want to mount your telephone on a wall, use the provided wall mount bracket to connect with a standard dual-stud telephone wall mount plate. If you do not have this wall mount plate, you can purchase one from many hardware or consumer electronics retailers. - Page 10 Getting started Tabletop to wall mount installation Press the wall mount bracket onto the telephone base until it clicks into place. Plug the telephone line cord into the telephone wall jack. Plug the telephone base power adapter into an electrical outlet not controlled by a wall switch. Align the holes on the wall mount bracket with the standard wall mounting plate and slide the telephone down until it locks securely.
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Page 11: Wall Mount To Tabletop Installation
Getting started Wall mount to tabletop installation If the telephone line cord and power adapter cord are bundled, untie them first. Unplug the telephone line cord (or the DSL filter) from the telephone wall jack. Unplug the power adapter from the electrical outlet. Slide the wall mount bracket up and remove it from the wall mount plate. -
Page 12: Are You A New Cable Or Voip Subscriber
Getting started Are you a new cable or VoIP subscriber? If your answer is yes, the existing telephone jacks in your home may no longer work. Your cable/VoIP service provider uses a different connection, separate from your old traditional telephone service, to connect the modem/router/terminal adapter installed in your home. -
Page 13: Telephone Base Layout
Getting started Telephone base layout /REPEAT • Press to repeat the playing message (page 57). • Press twice to play the previous message (page 57). X/DELETE • Press to delete the playing message (page 57). • When the phone is not in use, press twice to delete all previously reviewed messages (page 58). - Page 14 Getting started Telephone base layout MENU/SELECT • Press to show the menu (page 14). • Press to choose an item, or save an entry or setting while in a menu. IN USE light • Flashes when there is an incoming call, or another telephone sharing the same line is in use.
- Page 15 Getting started Telephone base layout CANCEL • Press to silence the ringer temporarily while the telephone base is ringing (page 25). • Press and hold to erase the missed call indicator when the phone is not in use (page 43). •...
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Page 16: Handset Layout
Getting started Handset layout REDIAL/PAUSE • Press repeatedly to review the last 10 numbers dialed (page 26). • Press and hold to insert a dialing pause while dialing or entering numbers (page 23 or page 35). / / VOLUME • Press to review the directory when the phone is not in use (page 37). - Page 17 Getting started Handset layout CHARGE light • On when the handset is charging in the telephone base or charger (page 3). • Press repeatedly to add or remove 1 in front of the caller ID log entry before dialing or saving it to the directory while reviewing while reviewing a caller ID log entry ( (page 45).
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Page 18: Telephone Settings
Telephone settings Using the menu You can use a cordless handset or the telephone base to change the telephone settings. In the ringers menu, you can select the ringer tones and adjust the ringer volume for incoming calls. In the settings menu, you can change the settings for LCD language, voicemail number, voicemail indicators, key tone, home area code and dial mode. -
Page 19: Telephone Base Ringer Volume
Telephone settings Telephone base ringer volume Press VOL or VOL on the telephone base to adjust the ringer volume when the phone is not in use. When you set the ringer volume to zero, the base ringer is off and the telephone base announces, “ Base ringer is off.” The and Ringer off. -
Page 20: Quiet Mode
Telephone settings Quiet mode You can turn on the quiet mode for a period of time (1-12 hours). During this period, all tones (except paging tone) and call screening are muted. When you turn on the quiet mode, the answering system turns on automatically. When the quiet mode duration expires, the answering system remains on. -
Page 21: Set Date And Time
Telephone settings Set date and time The answering system announces the date and time of each message prior to playing it. Before using the answering system, set the date and time as follows. If you subscribe to caller ID service, the day, month and time are set automatically with each incoming call. -
Page 22: Lcd Language
Telephone settings LCD language You can select English, French or Spanish to be used in all screen displays. Press MENU when the handset/telephone base is not in use. Settings Press /CID CID or / until the screen displays Settings, then press SELECT. Press SELECT to choose LCD language. -
Page 23: Voicemail Number
Telephone settings Voicemail number If you subscribe to voicemail service offered by your telephone service provider, you can save the voicemail number to on each handset and the telephone base for easy access. When you want to retrieve voicemail messages, press and hold Contact your telephone service provider for more information and assistance about using your voicemail service. -
Page 24: Clear Voicemail
Telephone settings Clear voicemail If you subscribe to voicemail service offered by your telephone service provider, the handsets and telephone base display New voicemail and when you have new voicemail messages. Contact your telephone service provider for more information about using your voicemail service. After you have listened to all new voicemail messages, the indicators on the handsets and telephone base turn off automatically. -
Page 25: Key Tone
Telephone settings Key tone Settings You can turn the key tone on or off for each handset and the telephone base. If you turn the key tone on, the device beeps with each key press. If you turn the key tone off, there are no beeps when you press the keys. -
Page 26: Dial Mode
Telephone settings Dial mode The dial mode is preset to touch-tone dialing. If you have pulse (rotary) service, you must change the dial mode to pulse dialing before using the telephone to make a call. Press MENU when the handset/telephone base is not in use. Settings Press /CID CID or /... -
Page 27: Telephone Operation
Telephone operation Make a call Using a handset: • Press , then dial the telephone number. then dial the telephone number. Using the telephone base: • Press /SPEAKER, then dial the telephone number. • The screen displays the elapsed time as you talk (in hours, minutes and seconds). -
Page 28: Volume
Telephone operation Volume To adjust the listening volume on a handset: During a call, press /VOLUME or /VOLUME to adjust the listening volume. To adjust the listening volume at the telephone base: During a call, press VOL or VOL to adjust the listening volume. •... -
Page 29: Handset Speakerphone
Telephone operation Handset speakerphone During a call, press to switch between the handset speakerphone and the handset earpiece. When the speakerphone is active, the handset displays Speaker. Temporary ringer silencing When the telephone is ringing, you can temporarily silence the ringer of the handset or telephone base without disconnecting the call. -
Page 30: Redial
Telephone operation Redial Each handset and the telephone base stores the last 10 telephone numbers dialed. • When there are already 10 entries, the oldest entry is deleted to make room for the new entry. • Entries are in reverse chronological order. •... -
Page 31: Check Voicemail
Telephone operation Check voicemail Press and hold to dial your voicemail number. See Voicemail number on page 19 to store the voicemail number. Chain dialing Use this feature to initiate a dialing sequence from numbers stored in the directory, caller ID log or redial list while you are on a call. -
Page 32: Transfer A Call
Telephone operation Transfer a call While on an outside call, you can transfer the call from one handset to another system device. During a call, press MENU. Transfer Press /CID CID or / to scroll to Transfer, then press SELECT. •... -
Page 33: Find Handset
Press MUTE to turn off the ringer of a handset temporarily. Paging tone continues on • all other handsets. Web address Use this feature to view the VTech website address. Web address Press MENU when the handset/telephone base is not in use. Press /CID... -
Page 34: Multiple Handset Use
Multiple handset use Join a call in progress You can use up to two devices at the same time on an outside call. You can buy additional expansion handsets (CS6709) for this telephone base. You can register up to five handsets to the telephone base. To share an outside call: •... - Page 35 Multiple handset use Intercom - OR - To end the intercom call at the telephone base, press /SPEAKER or INT. Both devices display Intercom ended You can cancel the intercom call before it is answered by pressing OFF or INT. •...
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Page 36: Answer An Incoming Call During An Intercom Call
Multiple handset use Answer an incoming call during an intercom call When you receive an outside call during an intercom call, there is an alert tone. To answer on a cordless handset: • To answer the call, press . The intercom call ends automatically. •... - Page 37 Multiple handset use Call transfer using intercom 2. To answer the intercom call on the destination handset, press Intercom INT or any dialing key (0-9, TONE or QUIET - OR - To answer the intercom call at the telephone base, press /SPEAKER, INT or any dialing key (0-9, TONE or QUIET The outside call is still on hold and both devices now display...
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Page 38: Directory
Directory About the directory The directory can store up to 50 entries which are shared by all Directory empty system handsets. Each entry may consist of a phone number up to 30 digits and a name up to 15 characters. •... -
Page 39: Add A Directory Entry
Directory Add a directory entry Press MENU when the phone is not in use. Directory Press /CID CID or / to scroll to Directory, then press SELECT. Press SELECT to choose Add contact. When Enter number displays, use the dialing keys to enter a number (up to 30 digits). - Page 40 Directory Add a directory entry -OR- Use the dialing keys to enter a number (up to 30 digits) when Enter number the phone is not in use. Press SELECT. The screen displays Enter number. 800-267-7377 _ Press /CID or / •...
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Page 41: Review And Dial From The Directory
Directory Review and dial from the directory Entries are sorted alphabetically. Press when the phone is not in use. The screen displays Review Entries in DIR X and then the first entry in the directory. Press /CID CID or / to browse. -
Page 42: Edit A Directory Entry
Directory Edit a directory entry Search for the desired entry in the directory (see Edit number Review and dial from the directory or Alphabetical search 800-267-7377 _ on page 37). When the desired entry appears, press SELECT. The screen displays Edit number and the stored number. 3. -
Page 43: Speed Dial
Directory Speed dial You can copy up to 9 directory entries into the speed dial locations (0 and 2-9) so that you can dial these numbers more quickly. The speed dial memory locations are stored in the telephone base and are shared by all devices. -
Page 44: Reassign A Speed Dial Entry
Directory Reassign a speed dial entry Press MENU when the phone is not in use. Directory Press /CID CID or / to scroll to Directory, then press SELECT. Press /CID CID or / to scroll to Speed dial, then press SELECT. Press /CID CID or / , or use the dialing keys to choose the speed dial location you want to reassign. -
Page 45: Delete A Speed Dial Entry
Directory Delete a speed dial entry Press MENU when the phone is not in use. Directory Press /CID CID or / to scroll to Directory, then press SELECT. Press /CID CID or / to scroll to Speed dial, then press SELECT. Press /CID CID or / , or use the dialing keys to choose the desired speed dial location, then press DELETE. -
Page 46: Caller Id
Caller ID About caller ID This product supports caller ID services provided by most telephone service providers. Depending on your service subscription, you may see the caller’s number, or the caller’s name and number that are sent by your telephone service provider after the first or second ring. -
Page 47: Caller Id Log
Caller ID Caller ID log If you subscribe to caller ID service, information about each caller will appear after the first or second ring. If you answer a call before the caller information appears on the screen, it will not be saved in the caller ID log. •... -
Page 48: Memory Match
Caller ID Memory match When the incoming telephone number matches the last seven Linda Jones digits of a telephone number in your directory, the name that 267-7377 appears on the screen matches the corresponding name in your directory. For example, if Linda Jones calls, her name appears as Linda if 10: 15 12/18 this is how you entered it into your directory. -
Page 49: View Dialing Options
Caller ID View dialing options Although the caller ID log entries received have Mike Smith 10 digits (the area code plus the seven-digit number), 800-267-7377 in some areas, you may dial only the seven digits, or a 1 plus the seven digits, or a 1 plus the area code plus the seven digits. -
Page 50: Save A Caller Id Log Entry To The Directory
Caller ID Save a caller ID log entry to the directory Press CID when the phone is not in use. -OR- Press MENU when the phone is not in use. Press /CID or / to scroll to Caller ID log. Then press SELECT twice. 2. -
Page 51: Delete The Caller Id Log Entries
Caller ID Delete the caller ID log entries To delete an entry: When in the caller ID log, press /CID CID or / to browse. Press DELETE to delete the selected entry. The screen displays Deleting... and then you hear a confirmation tone. To delete all entries: Press MENU when the phone is not in use. -
Page 52: Answering System Settings
Answering system settings Answering system Use the answering system menu of a cordless handset or the telephone base to turn on or off the answering system, message alert tone or call screening, set up the announcement message, or change the number of rings, remote access code or message recording time. -
Page 53: Play The Announcement
Answering system settings Play the announcement Press MENU when the phone is not in use. Play Press /CID CID or / to scroll to Answering sys, then press SELECT. Press SELECT to choose Announcement. The screen displays Play [2] Del [3] Rec [7] and the device announces, “To play, press 2. -
Page 54: Answer On/Off
Answering system settings Answer on/off The answering system must be turned on to answer and record messages. When the answering system is turned on, the ANS ON/OFF light on the telephone base turns on and ANS ON displays on the handsets. To turn on or off with the telephone base: Press ANS ON/OFF to turn the built-in answering system on or •... -
Page 55: Call Screening
Answering system settings Call screening Use this feature to choose whether incoming messages can be Ans sys setup heard while they are being recorded. To turn this feature on or off: Press MENU when the phone is not in use. Press /CID CID or / to scroll to Answering sys, then... -
Page 56: Remote Access Code
Answering system settings Remote access code A two-digit security code is required to access the answering Ans sys setup system remotely from any touch-tone telephone. The preset code is 19. You can set the code from 00 to 99. Press MENU when the phone is not in use. Press /CID CID or / to scroll to Answering sys, then... -
Page 57: Recording Time
Answering system settings Recording time You can set the recording time limit for each incoming message. Ans sys setup Press MENU when the phone is not in use. Press /CID CID or / to scroll to Answering sys, then press SELECT Press /CID CID or / to scroll to Ans sys setup, then... -
Page 58: Answering System Operation
Answering system operation Answering system and voicemail Your telephone has separate indicators for two different types of voice messages: those left on its built-in answering system and those left at your service provider’s voicemail. Your telephone’s built-in answering system messages and voicemail messages are separate. -
Page 59: Message Capacity
Answering system operation Message capacity The answering system can record and store up to 99 messages. Each message can be up to three minutes in length (see page 53 to change). The total storage capacity for the announcement, messages and memos is approximately 11 minutes. The actual recording time depends on individual message characteristics. -
Page 60: Call Screening
Answering system operation Call screening To screen a call at the telephone base: If the answering system and call screening are on (see Call screening on page 51), the announcement and the incoming message broadcast at the telephone base while the call is answered by the answering system. - Page 61 Answering system operation Message playback To play messages at the telephone base: /PLAY when the telephone base is not in use. Press -OR- Press MENU when the telephone is not in use. The telephone base displays Play messages. Press SELECT. When you have messages, the telephone base displays XX New XX Old and then Playing msg and announces the total number of messages.
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Page 62: Delete All Messages
Answering system operation Delete all messages You can only delete old (reviewed) messages. You cannot delete new messages until you review them. You cannot retrieve deleted messages. To delete all messages with the telephone base: Press X/DELETE when the phone is not in use. The system announces, “To delete all old messages, press DELETE again.”... -
Page 63: Remote Access
Answering system operation Remote access A two-digit security code is required to access the answering system remotely from any touch-tone telephone. The preset code is 19. See Remote access code on page 52 to change it. Dial your telephone number from any touch-tone telephone. When the answering system answers, enter the two-digit remote access code. -
Page 64: Appendix
Appendix Expand your telephone system Your telephone base can support up to five handsets. Each handset must be registered to the telephone base before use. The handsets provided within your product package are already registered as HANDSET 1 and so forth. You can add new handsets (CS6709, purchased separately) to your telephone base. -
Page 65: Replace A Handset
Appendix Replace a handset If you want to replace a handset, or reassign the designated handset number of a registered handset, you must deregister all handsets that are registered to the telephone base. Then register each handset individually. To make deregistration easier, read all of the instructions below before you begin. To deregister all handsets: Press and hold FIND HANDSET on the telephone base for about 10 seconds until the IN USE light on the telephone base... -
Page 66: Screen Messages
Appendix Screen messages The telephone base is calling (for intercom calls). Base is calling There are no caller ID log entries. Call log empty You are calling the telephone base (for intercom calls). Calling base You are calling another handset (for intercom calls). Calling HS X A directory entry is deleted. - Page 67 Appendix Screen messages There are no old messages in the answering system. You have No old messages no old messages to be deleted. Another device is already in the directory, caller ID log, or Not available accessing the answering system. The telephone number you try to save is already stored in Number repeated the directory.
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Page 68: Handset And Telephone Base
Appendix Handset and telephone base indicators Handset lights On when the handset speakerphone is in use. CHARGE On when the handset is charging in the telephone base or charger. Telephone base lights On when the telephone line is in use. IN USE On when the answering system is answering a call. - Page 69 Appendix Handset and telephone base indicators Handset icons The battery icon flashes when the battery is low and needs charging. The battery icon animates when the battery is charging. The battery icon becomes solid when the battery is fully charged. The handset ringer is turned off.
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Page 70: Battery
Appendix Battery It takes up to 11 hours for the battery to be fully charged. When it is fully charged, you can expect the following performance: Operation Operating time While in handset use (talking*) Up to 7 hours While in speakerphone mode (talking*) Up to 3.5 hours While not in use (standby**) Up to 5 days... -
Page 71: Troubleshooting
Appendix Troubleshooting If you have difficulty with your telephone, please try the suggestions below. For customer service, visit our website at www.vtechcanada.com or call 1 (800) 267-7377. My telephone does not work at all. • Make sure the battery is installed and charged correctly (page 3). For optimum daily performance, return the handset to the telephone base or charger after use. - Page 72 Appendix Troubleshooting To register HS... and ...see manual appear alternately on the handset and it does not work at all. • The handset may be deregistered from the telephone base. Refer to Add and register a handset on page 60 to register the handset to the telephone base. My cordless handset isn’t performing normally.
- Page 73 Appendix Troubleshooting The telephone does not ring when there is an incoming call. • Make sure the ringer volume of the handset and telephone base are not set to off (page 14 and page 15). • Make sure the telephone line cord and power adapter are plugged in properly (page 2). •...
- Page 74 Appendix Troubleshooting There is interference during a telephone conversation. My calls fade out when I am using the cordless handset. • The handset may be out of range. Move it closer to the telephone base. • If you subscribe to high-speed Internet service (DSL - digital subscriber line) through your telephone line, you must install a DSL filter between the telephone line cord and the telephone wall jack.
- Page 75 Appendix Troubleshooting I experience poor sound quality when using the handset speakerphone. • For increased sound quality while using the handset speakerphone, place the handset on a flat surface with the dialing keys facing up. I hear other calls when using the telephone. •...
- Page 76 Appendix Troubleshooting Out of range or no pwr at base shows on the handset screen. • The handset may be out of range. Move it closer to the telephone base. • Make sure the power cord is securely plugged into the telephone base. Use a working electrical outlet not controlled by a wall switch.
- Page 77 Appendix Troubleshooting The outgoing announcement is not clear. • When recording the announcement, make sure you speak in a normal tone of voice towards the microphone. • Make sure there is no background noise when recording. The answering system does not record messages. •...
- Page 78 Appendix Troubleshooting I subscribe to a nontraditional telephone service that uses my computer to establish connections, and my telephone doesn’t work. • Make sure your computer is powered on. • Make sure your Internet connection is working properly. • Make sure that the software is installed and running for your nontraditional telephone service. •...
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Page 79: Important Safety Instructions
Appendix Important safety instructions When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury, including the following: Read and understand all instructions. Follow all warnings and instructions marked on the product. Unplug this product from the wall outlet before cleaning. -
Page 80: Precautions For Users Of Implanted Cardiac Pacemakers
Appendix Precautions for users of implanted cardiac pacemakers Cardiac pacemakers (applies only to digital cordless telephones): Wireless Technology Research, LLC (WTR), an independent research entity, led a multidisciplinary evaluation of the interference between portable wireless telephones and implanted cardiac pacemakers. Supported by the U.S. -
Page 81: Maintenance
Appendix Maintenance Taking care of your telephone Your cordless telephone contains sophisticated electronic parts, so it must be treated with care. Avoid rough treatment Place the handset down gently. Save the original packing materials to protect your telephone if you ever need to ship it. -
Page 82: About Cordless Telephones
VTech product service centers. Please call 1 (800) 8 BATTERY for information on Ni-MH battery recycling and disposal bans/restrictions in your area. VTech’s involvement in this program is part of its commitment to protecting our environment and conserving natural resources. ®... -
Page 83: Limited Warranty
How long is the limited warranty period? The limited warranty period for the Product extends for ONE (1) YEAR from the date of purchase. If VTech repairs or replaces a Materially Defective Product under the terms of this limited warranty, this limited... - Page 84 Product in transit. If the Product failure is not covered by this limited warranty, or proof of purchase does not meet the terms of this limited warranty, VTech will notify you and will request that you authorize the cost of repair prior to any further repair activity.
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Page 85: Fcc, Acta And Ic Regulations
Appendix FCC, ACTA and IC regulations FCC Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation. -
Page 86: Technical Specifications
Appendix FCC, ACTA and IC regulations If this equipment is malfunctioning, it must be unplugged from the modular jack until the problem has been corrected. Repairs to this telephone equipment can only be made by the manufacturer or its authorized agents. -
Page 87: Index
Index About caller ID 42 Edit a directory entry 38 About cordless telephones 78 End a call 23 Add a directory entry 35–36 Add a handset 60 Alphabetical search 37 Find handset 29 Announcement 48–49 Flash 24 Answer a call 23 Answering system 48–59 Answering system and voicemail 54 Handset icons 65... - Page 88 Index Make a call 23 Safety instructions 75 Memos 58 Screen icons 65 Menu 14 Set date and time 17 Message capacity 55 Settings 14–22 48–53 Message playback 56–57 Share an outside call 30 Missed call indicator 43 Speaker 25 Multiple handset use 30–33 Speed dial 39–41 Mute 24...
- Page 89 VTECH TELECOMMUNICATIONS LTD. A member of THE VTECH GROUP OF COMPANIES. VTech is the registered trademark of VTech Holdings Limited. Copyright © 2013 for VTECH TELECOMMUNICATIONS LTD. All rights reserved. Version 1 07/13.