VTech i6775 User Manual page 45

Troubleshooting
Problem
The battery does not
hold a charge .
If you subscribe to DSL
service
I get noise, static,
or weak signal even
when I'm near the
base .
44
Suggestion
• Charge the battery in the handset for 16 hours . For optimum daily performance, return the
handset to its base when not in use .
• You may need to purchase a new battery, please refer to the Batteries section of this user's
manual .
• Your phone might be malfunctioning . Please refer to the Warranty section of this user's manual
for further instruction .
If you hear noise during conversations and/or your caller ID features aren't functioning properly,
install a noise filter to the telephone line between the base unit and the telephone line jack.
Contact your DSL provider to obtain a noise filter.
• Other electronic products can cause interference with your cordless phone . Try installing
your phone as far away from these types of electronic devices as possible: wireless routers,
radios, radio towers, pager towers, cell phones, intercoms, room monitors, televisions, personal
computers, kitchen appliances and other cordless phones .
• Microwaves operate on the same frequency as your phone . It is normal to experience static
on your phone while the microwave is running . Do not install this phone in the same outlet or
near the microwave .
• If your phone is plugged in with a modem or surge protector, plug the phone (or modem/surge
protector) into a different location . If this solves the problem, re-locate your phone or modem
farther apart from one another, or use a different surge protector .
• Relocate your phone to a higher location . The phone will likely get better reception not installed
in a low area .
• If the other phones in your home are having the issue, the problem is in your wiring or local
service . Contact your local telephone company (charges may apply . )
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