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TROUBLESHOOTING
WARNING! Refer to Safety chapters.
INTRODUCTION
The appliance does not start or it stops during
operation.
First try to find a solution to the problem (refer to
the table). If the problem persists, contact the
Authorised Service Centre.
With some problems, the acoustic signals
operate and the display shows an alarm
code:
•
- The appliance does not fill with water
properly. Start the appliance again by pressing
Départ/Pause - Start/Pause button. After 10
seconds the door will be unlocked.
POSSIBLE FAILURES
Problem
The programme does not
start.
The appliance does not fill
with water properly.
The appliance does not
drain the water.
The spin phase does not
operate or the washing cy-
cle lasts longer than usual-
ly.
•
•
•
•
•
Make sure that the mains plug is connected to the mains socket.
•
Make sure that the appliance door is closed.
•
Make sure that there is not a damaged fuse in the fuse box.
•
Make sure that the Start/Pause has been pressed.
•
If the delay start is set, cancel the setting or wait for the end of
countdown.
•
Deactivate the Child Lock function if it is on (if available).
•
Make sure that the water tap is open.
•
Make sure that the pressure of the water supply is not too low. For
this information, contact your local water authority.
•
Make sure that the water tap is not clogged.
•
Make sure that the sink spigot is not clogged.
•
Make sure that the drain hose has no kinks or bends.
•
Make sure that the drain filter is not clogged. Clean the filter, if nec-
essary. Refer to 'Care and cleaning'.
•
Make sure that the drain hose is in the correct position. The hose
may be too low.
•
Set the drain programme if you set a programme without drain
phase.
•
Set the drain programme if you set an option which ends with water
in the tub.
•
Set the spin programme.
•
Adjust manually the items in the tub and start the spin phase again.
This problem may be caused by balance problems.
- The appliance does not drain the water.
- The appliance door is open or not
closed correctly. Please check the door!
- The mains supply is unstable. Wait until
the mains supply is stable.
- No communication between electronic
elements of the appliance. Switch off and
switch on again. The programme was not
finished properly or the appliance stopped too
early. If the alarm code appears again, contact
the Authorised Service Centre.
WARNING! Deactivate the appliance
before you do the checks.
Possible solution
19
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