HP Pro X2 612 G1 User Manual
  1. Manuals
  2. Brands
  3. HP Manuals
  4. Laptop
  5. Pro x2 612 G1
  6. User manual

HP Pro X2 612 G1 User Manual

Hide thumbs Also See for Pro X2 612 G1:
Table of Contents

Advertisement

Quick Links

User Guide

Advertisement

Table of Contents
loading

Related Manuals for HP Pro X2 612 G1

Summary of Contents for HP Pro X2 612 G1

  • Page 1 User Guide...
  • Page 2 Company under license. Microsoft and be bound by the terms of the HP End User This computer may require upgraded and/ Windows are U.S. registered trademarks of License Agreement (EULA).
  • Page 3 Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
  • Page 4 Safety warning notice...

  • Page 5: Table Of Contents

    Connecting to a wireless network ....................... 15 Using the wireless controls ....................15 Turning wireless devices on or off ..............15 Using HP Connection Manager (select models only) ........16 Using the wireless button .................. 16 Using operating system controls ............... 16 Using a WLAN ........................
  • Page 6 Using Bluetooth wireless devices ..................20 Connecting to a wired network ......................21 Connecting to a local area network (LAN) ................. 21 4 Navigating using the keyboard, touch gestures and pointing devices ............22 Using pointing devices ........................22 Setting pointing device preferences ................... 22 Using the TouchPad and gestures ..................
  • Page 7 6 Power management ............................36 Shutting down the computer ....................... 36 Setting power options ......................... 36 Using power-saving states ....................36 Initiating and exiting Sleep ................37 Initiating and exiting Hibernation ............... 37 Using the power meter and power settings ............37 Setting password protection on wakeup ............
  • Page 8 11 Backup and recovery ............................ 60 Creating recovery media and backups ....................60 Guidelines .......................... 60 Creating recovery media with HP Recovery Disc Creator ..........60 Creating recovery media ................... 61 Backing up your information ....................61 Performing a system recovery ......................62 Using the Windows recovery tools ..................
  • Page 9 Using Windows 7 operating system media ................ 63 12 Computer Setup (BIOS), MultiBoot, and HP PC Hardware Diagnostics (UEFI) ........... 65 Using Computer Setup ........................65 Starting Computer Setup ....................65 Navigating and selecting in Computer Setup ..............65 Restoring factory settings in Computer Setup ..............66 Updating the BIOS ......................
  • Page 10 The wireless network connection is not working ..............78 A disc does not play ......................78 A movie is not visible on an external display ..............78 The process of burning a disc does not begin, or it stops before completion ....79 Appendix C Electrostatic discharge ........................

  • Page 11: Welcome

    Welcome After you set up and register the computer, we recommend the following steps to get the most out of your smart investment: NOTE: Your computer may include a tablet only or a tablet plus keyboard. Computer color, features, and accessories may vary. Refer to the illustrations in this guide that most closely match your computer.

  • Page 12: Finding Information

    Go to http://www.hp.com/go/orderdocuments. *You can find the expressly provided HP Limited Warranty applicable to your product located with the user guides on your computer and/or on the CD/DVD provided in the box. In some countries/regions, HP may provide a printed HP Limited Warranty in the box.
  • Page 13 Resources For information about IMPORTANT: Do NOT return your HP product to the addresses above. For U.S. support, go to http://www.hp.com/go/ contactHP. For worldwide support, go to http://welcome.hp.com/country/us/en/wwcontact_us.html. Finding information...

  • Page 14: Getting To Know Your Computer

    For information on using the webcam, select Start > All Programs > Communication and Chat > HP WebCam. Camera flash Provides light for rear webcam photos. Rotate lock button When the tablet is on, press the rotate lock button to lock the autorotate feature of the display.
  • Page 15 Components Description Power switch When the computer is off, slide the switch to turn on ● the tablet. When the computer is on, slide the switch to turn off ● the computer. When the computer is in the Sleep state or ●...

  • Page 16: Display

    Records video and captures photographs. Some models allow you to video conference and chat online using streaming video. For information on using the webcam, select Start > All Programs > Communication and Chat > HP WebCam. Ambient light sensor Automatically adjusts the display brightness based on the lighting conditions in your environment.

  • Page 17: Power Keyboard

    Power keyboard Component Description Alignment posts (2) Align and attach the tablet to the power keyboard. Docking connector Connects the tablet to the power keyboard. CAUTION: To prevent damage to the docking connector, do not touch the connector when the tablet is detached from the power keyboard.

  • Page 18: Touchpad

    TouchPad Component Description TouchPad on/off button Turns the TouchPad on and off. TouchPad zone Reads your finger gesture to move the pointer or activate items on the screen. Left TouchPad button Functions like the left button of an external mouse. Right TouchPad button Functions like the right button on an external mouse.

  • Page 19: Lights

    Lights Component Description Caps lock light On: Caps lock is on, which switches the keys to all ● capital letters. TouchPad light Amber: The TouchPad is off. ● Off: The TouchPad is on. ● Mute light Amber: Computer sound is off. ●...

  • Page 20: Keys

    Keys Component Description Displays system information when pressed in combination with the key. Executes frequently used system functions when pressed in combination with a function key, the num lk key, or the key. Windows logo key Displays the Windows Start menu. Function keys Execute frequently used system functions.

  • Page 21: Right Side

    Right side Component Description Audio-out (headphone)/Audio-in Connects optional powered stereo speakers, headphones, (microphone) jack earbuds, a headset, or a television audio cable. WARNING! To reduce the risk of personal injury, adjust the volume before putting on headphones, earbuds, or a headset. For Regulatory, Safety, and additional safety information, see the Environmental Notices...

  • Page 22: Left Side

    Left side Component Description Power connector Connects an AC adapter. AC adapter/Battery light White: The computer is connected to external power and ● the battery is charged from 90 to 99 percent. Amber: The computer is connected to external power and ●...

  • Page 23: Rear

    Rear Component Description RJ-45 (network) jack/lights Connects a network cable. Green (left): The network is connected. ● Amber (right): Activity is occurring on the network. ● External monitor port Connects an external VGA monitor or projector. Releasing the tablet from the power keyboard To release the tablet from the power keyboard, follow these steps: CAUTION: To prevent damage to the docking connector, do not touch the connector when the...

  • Page 24: Changing Your Tablet's Settings

    Changing your tablet's settings You can change view and screen brightness. Changing your tablet's view Your tablet's orientation, or view, changes automatically from landscape to portrait view, or from portrait to landscape view. To change the view of your tablet from landscape view to portrait view: Hold the tablet vertically, and then turn it 90 degrees to the right (in a clockwise direction).

  • Page 25: Connecting To A Network

    Operating system controls ● Turning wireless devices on or off You can use the wireless button or HP Connection Manager (select models only) to turn on and turn off wireless devices. NOTE: A computer may have a wireless button, a wireless switch, or a wireless key on the keyboard.

  • Page 26: Using Hp Connection Manager (Select Models Only)

    Select Start > All Programs > Productivity and Tools > HP Connection Manager, and then click the power button next to the desired device. Using HP Connection Manager (select models only) HP Connection Manager provides a central location for managing your wireless devices, an interface for connecting to the Internet using HP Mobile Broadband, and an interface for sending and receiving SMS (text) messages.

  • Page 27: Using An Internet Service Provider

    A large-scale WLAN, such as a corporate or public WLAN, typically uses wireless access points ● that can accommodate a large number of computers and accessories and can separate critical network functions. A home or small office WLAN typically uses a wireless router, which allows several wireless and ●...

  • Page 28: Protecting Your Wlan

    Using HP Mobile Broadband (select models only) HP Mobile Broadband enables your computer to use WWANs to access the Internet from more places and over larger areas than it can by using WLANs. Using HP Mobile Broadband requires a Chapter 3 Connecting to a network...

  • Page 29: Inserting And Removing A Sim

    Coverage for HP Mobile Broadband is similar to cellular phone voice coverage. When used with mobile network operator service, HP Mobile Broadband gives you the freedom to stay connected to the Internet, send email, or connect to your corporate network whether you are on the road or outside the range of Wi-Fi hotspots.

  • Page 30: Using Gps (Select Models Only)

    Your computer may be equipped with a Global Positioning System (GPS) device. GPS satellites deliver location, speed, and direction information to GPS-equipped systems. For more information, see the HP GPS and Location software Help. Using Bluetooth wireless devices A Bluetooth device provides short-range wireless communications that replace the physical cable...

  • Page 31: Connecting To A Wired Network

    Connecting to a wired network There are 2 kinds of wired connections: local area network (LAN) and modem connection. A LAN connection uses a network cable and is much faster than a modem, which uses a telephone cable. Both cables are sold separately. WARNING! To reduce the risk of electric shock, fire, or damage to the equipment, do not plug a modem cable or telephone cable into an RJ-45 (network) jack.

  • Page 32: Navigating Using The Keyboard, Touch Gestures And Pointing Devices

    Navigating using the keyboard, touch gestures and pointing devices Your computer allows navigation using touch gestures, the digitizer pen (select models only), or the keyboard and mouse. Touch gestures can be used on your computer TouchPad or on the touch screen.

  • Page 33: Turning The Touchpad Off And On

    Turning the TouchPad off and on To turn the TouchPad off and on, quickly double-tap the TouchPad on/off button. Tapping To make an on-screen selection, use the Tap function on the TouchPad. Tap one finger on the TouchPad zone to make a selection. Double-tap an item to open it. ●...

  • Page 34: Scrolling

    Scrolling Scrolling is useful for moving up, down, or sideways on a page or image. Place two fingers slightly apart on the TouchPad zone and then drag them up, down, left, or ● right. 2-finger pinch zoom 2-finger pinch zoom allows you to zoom out or in on images or text. Zoom in by placing two fingers together on the TouchPad zone and then moving your fingers ●...

  • Page 35: 2-Finger Click

    2-finger click 2-finger click allows you to make menu selections for an object on the screen. NOTE: Using 2-finger click is the same action as using right-click with the mouse. Place two fingers on the TouchPad zone and press to open the options menu for the selected ●...

  • Page 36: Flicking (Select Models Only)

    Flicking (select models only) Flicking allows you to navigate through screens or quickly scroll through documents. Place three fingers on the TouchPad zone and flick your fingers in a light, quick motion up, ● down, left or right. Using the digitizer pen (select models only) You can write with the pen in pen-specific programs, in all Microsoft®...

  • Page 37: Using The Keyboard

    NOTE: When you insert the pen in the pen holder, be sure that the end of the pen fits properly in the pen holder. Using the keyboard The keyboard and mouse allow you to type select items, scroll and to perform the same functions as using touch gestures.

  • Page 38: Identifying The Hot Keys

    Identifying the hot keys A hot key is a combination of the key (1) and either the key (2), and one of the function keys (3). To use a hot key: Briefly press the key, and then briefly press the second key of the hot key combination. ▲...

  • Page 39: Using Keypads

    Hot key combination Description fn+f9 Decreases the screen brightness level. fn+f10 Increases the screen brightness level. fn+f11 On select models, turns the keyboard backlight on and off. NOTE: The keyboard backlight is turned on at the factory. To extend battery life, turn off the keyboard backlight.

  • Page 40: Turning The Embedded Numeric Keypad On And Off

    Turning the embedded numeric keypad on and off Press fn+num lk to turn on the embedded numeric keypad. Press fn+num lk again to turn off the keypad. NOTE: The embedded numeric keypad is turned off while an external keyboard or numeric keypad is connected to the computer.

  • Page 41: Multimedia

    ● Audio On your HP computer, you can play music CDs, download and listen to music, stream audio content from the web (including radio), record audio, or mix audio and video to create multimedia. To enhance your listening enjoyment, attach external audio devices such as speakers or headphones.

  • Page 42: Checking Audio Functions On The Computer

    Taking still photos ● Video Your HP computer is a powerful video device that enables you to watch streaming video from your favorite websites and download video and movies to watch on your computer without needing to connect to a network.

  • Page 43: Vga

    IMPORTANT: Be sure that the external device is connected to the correct port on the computer, using the correct cable. Check the device manufacturer's instructions if you have questions. NOTE: When you connect an external monitor to one of the video ports on the computer (DisplayPort, VGA port, or docking station video port if attached), the following resolutions are supported: One 2560 ᵡ...

  • Page 44: Displayport

    DisplayPort The DisplayPort connects the computer to an optional video or audio device, such as a high-definition television, or to any compatible digital or audio component. The DisplayPort delivers higher performance than the VGA external monitor port and improves digital connectivity. NOTE: To transmit video and/or audio signals through the DisplayPort, you need a DisplayPort cable (purchased separately).
  • Page 45 To set up multiple displays, follow these steps: Connect an external hub (purchased separately) to the DisplayPort on your computer, using a DP-to-DP cable (purchased separately). Be sure that the hub power adapter is connected to AC power. Connect your external display devices to the VGA ports or DisplayPorts on the hub. When Windows detects a monitor connected to the DP hub, the DisplayPort Topology Notification dialog box is displayed.

  • Page 46: Power Management

    Power management power button NOTE: A computer may have a power button or a power switch. The term is used throughout this guide to mean both types of power controls. Shutting down the computer CAUTION: Unsaved information is lost when the computer shuts down. The shutdown command closes all open programs, including the operating system, and then turns off the display and computer.

  • Page 47: Initiating And Exiting Sleep

    NOTE: You cannot initiate any type of networking connection or perform any computer functions while the computer is in the Sleep state. Initiating and exiting Sleep With the computer on, you can initiate Sleep in any of the following ways: Briefly press the power button.

  • Page 48: Setting Password Protection On Wakeup

    To reduce potential safety issues, use only the battery provided with the computer, a replacement battery provided by HP, or a compatible battery purchased from HP. The computer runs on battery power whenever it is not plugged into external AC power. Computer battery life varies, depending on power management settings, running programs, display brightness, external devices connected to the computer, and other factors.

  • Page 49: Using Battery Check

    Select Start > Help and Support > Learn > Power Plans: Frequently Asked Questions. ▲ Using Battery Check Help and Support provides information on the status of the battery installed in the computer. To run Battery Check: Connect the AC adapter to the computer. NOTE: The computer must be connected to external power for Battery Check to work properly.

  • Page 50: Resolving A Low Battery Level

    Do not charge the computer battery while you are onboard aircraft. WARNING! To reduce potential safety issues, use only the AC adapter provided with the computer, a replacement AC adapter provided by HP, or a compatible AC adapter purchased from HP. Setup Instructions NOTE:...

  • Page 51: Testing An Ac Adapter

    The computer switches to battery power. ● The display brightness is automatically decreased to save battery life. ● Testing an AC adapter Test the AC adapter if the computer exhibits any of the following symptoms when it is connected to AC power: The computer does not turn on.

  • Page 52: External Cards And Devices

    External cards and devices Using memory card readers Optional memory cards provide secure data storage and convenient data sharing. These cards are often used with digital media–equipped cameras and PDAs as well as with other computers. To determine the memory card formats that are supported on your computer, see Getting to know your computer on page Inserting a memory card...

  • Page 53: Using Smart Cards

    Press in on the card (1), and then remove it from the slot (2). NOTE: If the card does not eject, pull the card out of the slot. Using smart cards smart card NOTE: The term is used throughout this chapter to mean both smart cards and Java™ Cards.

  • Page 54: Inserting A Smart Card

    Inserting a smart card Hold the card label-side up, and gently slide the card into the smart card reader until the card is seated. Follow the on-screen instructions for logging on to the computer using the smart card PIN. Removing a smart card Grasp the edge of the smart card, and then pull it out of the smart card reader.

  • Page 55: Connecting A Usb Device

    Connecting a USB device CAUTION: To reduce the risk of damage to a USB connector, use minimal force to connect the device. Connect the USB cable for the device to the USB port. ▲ NOTE: The following illustration may look slightly different than your computer. You will hear a sound when the device has been detected.

  • Page 56: Using Optional External Drives

    Removable external drives expand your options for storing and accessing information. A USB drive can be added by connecting the drive to a USB port to the computer. NOTE: HP external USB optical drives should be connected to the powered USB port to the computer. USB drives include the following types: 1.44-megabyte diskette drive...

  • Page 57: Drives

    Drives Handling drives CAUTION: Drives are fragile computer components that must be handled with care. Refer to the following cautions before handling drives. Additional cautions are included with the procedures to which they apply. Observe these precautions: Before you move a computer that is connected to an external hard drive, initiate Sleep and allow ●...

  • Page 58: Using Disk Cleanup

    You may want to set it to run during the night or at another time when you do not need access to your computer. HP recommends defragmenting your hard drive at least once a month. You may set Disk Defragmenter to run on a monthly schedule, but you can defragment your computer manually at any time.

  • Page 59: Security

    Computer risk Security feature Unauthorized use of the computer HP Client Security, in combination with a password, smart card, contactless card, registered face scenes, registered fingerprints, or other authentication credential Unauthorized access to Computer Setup (f10)

  • Page 60: Setting Passwords In Windows

    Windows passwords are set only in the Windows operating system. ● If HP SpareKey has been set up previously, and if you forget the BIOS administrator password ● set in Computer Setup, you can use HP SpareKey to access the utility.

  • Page 61: Setting Passwords In Computer Setup

    Setting passwords in Computer Setup Password Function BIOS administrator password* Protects access to Computer Setup. NOTE: If features have been enabled to prevent removing the BIOS administrator password, you may not be able to remove it until those features have been disabled. DriveLock master password* Protects access to the internal hard drive that is protected by DriveLock.

  • Page 62: Entering A Bios Administrator Password

    Use a pointing device or the arrow keys to select Security > Change Password, and then follow the on-screen instructions. When prompted, type your current password. When prompted, type your new password again to confirm. To save your changes and exit Computer Setup, click the Save icon in the lower-left corner of the screen, and then follow the on-screen instructions.

  • Page 63: Setting A Drivelock Password

    drive, a password must be entered to access the drive. The drive must be inserted into the computer or an advanced port replicator in order for it to be accessed by the DriveLock passwords. NOTE: A BIOS Administrator password must be set before you can access the DriveLock features. To apply DriveLock protection to an internal hard drive, a user password and a master password must be set in Computer Setup.

  • Page 64: Entering A Drivelock Password

    Use the arrow keys to select Main > Save Changes and Exit, and then follow the on-screen instructions. Your changes go into effect when the computer restarts. Entering a DriveLock password Be sure that the hard drive is inserted into the computer (not into an optional docking device or external MultiBay).

  • Page 65: Using Computer Setup Automatic Drivelock

    Use a pointing device or the arrow keys to select Security > Hard Drive Tools > DriveLock, and then follow the on-screen instructions. Enter the BIOS Administrator password, and then follow the on-screen instructions. Use a pointing device or the arrow keys to select Set DriveLock Password, and then follow the on-screen instructions.

  • Page 66: Removing Automatic Drivelock Protection

    Windows Defender is preinstalled on your computer. It is strongly recommended that you continue to use an antivirus program in order to fully protect your computer. For more information about computer viruses, access HP Support Assistant. To access HP Support Assistant, from the Start button, select the HP Support Assistant application.

  • Page 67: Installing Critical Security Updates

    Using the fingerprint reader (select models only) Integrated fingerprint readers are available on select computer models. In order to use the fingerprint reader, you must enroll your fingerprints in the HP Client Security's Credential Manager. Refer to the HP Client Security software Help.

  • Page 68: 10 Maintenance

    10 Maintenance Cleaning your computer Use the following products to safely clean your computer: Dimethyl benzyl ammonium chloride 0.3 percent maximum concentration (for example, ● disposable wipes, which come in a variety of brands). Alcohol-free glass-cleaning fluid ● Water with mild soap solution ●...

  • Page 69: Cleaning The Touchpad, Keyboard, Or Mouse

    Updating programs and drivers HP recommends that you update your programs and drivers on a regular basis to the latest versions. Updates can resolve issues and bring new features and options to your computer. Technology is always changing, and updating programs and drivers allows your computer to run the latest technology available.

  • Page 70: 11 Backup And Recovery

    11 Backup and recovery Your computer includes HP and Windows tools to help you safeguard your information and retrieve it if you ever need to. These tools will help you return your computer to a proper working state, all with simple steps.

  • Page 71: Creating Recovery Media

    HP Recovery Disc Creator can create two kinds of recovery DVDs: Windows 7 operating system DVD—Installs the operating system without additional drivers or ● applications. Driver Recovery DVD—Installs specific drivers and applications only, in the same way that the ●...

  • Page 72: Performing A System Recovery

    To create a backup using Windows Backup and Restore: NOTE: The backup process may take over an hour, depending on file size and the speed of the computer. Select Start > All Programs > Maintenance > Backup and Restore. Follow the on-screen instructions to set up your backup, create a system image (select models only), or create system repair media (select models only).

  • Page 73: Using F11 Recovery Tools (Select Models Only)

    (select models only), you must purchase a Windows 7 operating system DVD to reboot the computer and repair the operating system. To order a Windows 7 operating system DVD, go to the HP website. For U.S. support, go to http://www.hp.com/support. For worldwide support, go to http://welcome.hp.com/country/us/en/...
  • Page 74 CAUTION: Using a Windows 7 operating system DVD completely erases hard drive contents and reformats the hard drive. All files that you have created and any software that you have installed on the computer are permanently removed. When reformatting is complete, the recovery process helps you restore the operating system, as well as drivers, software, and utilities.

  • Page 75: Computer Setup (Bios), Multiboot, And Hp Pc Hardware Diagnostics (Uefi)

    12 Computer Setup (BIOS), MultiBoot, and HP PC Hardware Diagnostics (UEFI) Using Computer Setup Computer Setup, or Basic Input/Output System (BIOS), controls communication between all the input and output devices on the system (such as disk drives, display, keyboard, mouse, and printer).

  • Page 76: Restoring Factory Settings In Computer Setup

    Use the arrow keys to select Main > Save Changes and Exit, and then follow the on-screen instructions. Your changes go into effect when the computer restarts. NOTE: Your password settings and security settings are not changed when you restore the factory settings. Chapter 12 Computer Setup (BIOS), MultiBoot, and HP PC Hardware Diagnostics (UEFI)

  • Page 77: Updating The Bios

    Updated versions of the BIOS may be available on the HP website. SoftPaqs Most BIOS updates on the HP website are packaged in compressed files called Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file.

  • Page 78: Synchronizing The Tablet And Keyboard

    Or, you can use MultiBoot Express to set the computer to prompt you for a boot location each time the computer turns on or restarts. Choosing MultiBoot preferences You can use MultiBoot in the following ways: Chapter 12 Computer Setup (BIOS), MultiBoot, and HP PC Hardware Diagnostics (UEFI)

  • Page 79: Setting A New Boot Order In Computer Setup

    To set a new boot order that the computer uses each time it is turned on, by changing the boot ● order in Computer Setup. To dynamically choose the boot device, by pressing or the volume down button while the ●...

  • Page 80: Entering Multiboot Express Preferences

    Using HP PC Hardware Diagnostics (UEFI) HP PC Hardware Diagnostics is a Unified Extensible Firmware Interface (UEFI) that allows you to run diagnostic tests to determine if the computer hardware is functioning properly. The tool runs outside of the operating system to isolate hardware failures from issues that may be caused by the operating system or other software components.

  • Page 81: Downloading Hp Pc Hardware Diagnostics (Uefi) To A Usb Device

    Connected USB drive NOTE: To download the HP PC Hardware Diagnostics (UEFI) tool to a USB drive, see Downloading HP PC Hardware Diagnostics (UEFI) to a USB device on page Hard drive BIOS Use the keyboard arrow keys to select the type of diagnostic test you want to run, and then follow the on-screen instructions.

  • Page 82: 13 Support

    13 Support Contacting support If the information provided in this user guide or Help and Support does not address your questions, you can contact support. For U.S. support, go to http://www.hp.com/go/contactHP. For worldwide support, go to http://welcome.hp.com/country/us/en/wwcontact_us.html. Here you can: Chat online with an HP technician.

  • Page 83: Labels

    Digital Product Key electronically installed. NOTE: This Digital Product Key is automatically recognized and activated by Microsoft Operating Systems on a reinstall of the Windows 8 or Windows 8.1 operating system with HP- approved recovery methods. Regulatory label(s)—Provide(s) regulatory information about the computer.

  • Page 84: 14 Specifications

    DC power source, it should be powered only with an AC adapter or a DC power source supplied and approved by HP for use with this computer. The computer can operate on DC power within the following specifications.

  • Page 85: Appendix A Traveling With Or Shipping Your Computer

    Traveling with or shipping your computer If you have to travel with or ship your computer, here are some tips to keep in mind to keep your equipment safe. Prepare the computer for traveling or shipping: ● Back up your information to an external drive. ◦...

  • Page 86: Appendix B Troubleshooting

    NOTE: Use only the AC adapter provided with the computer or one approved by HP for this computer. If the computer is plugged into an external power source other than an AC outlet, plug the ●...

  • Page 87: Software Is Functioning Abnormally

    change these and other power settings, right-click the Battery icon on the Windows desktop in the notification area, at the far right of the taskbar, and then click Preferences. The computer may not be set to display the image on the computer screen. To transfer the ●...

  • Page 88: The Wireless Network Connection Is Not Working

    The wireless network connection is not working If a wireless network connection is not working as expected, follow these suggestions: To enable or disable a wireless or wired network device, right-click the Network Connection icon ● on the Windows desktop in the notification area, at the far right of the taskbar. To enable devices, select the check box from the menu option.

  • Page 89: The Process Of Burning A Disc Does Not Begin, Or It Stops Before Completion

    The process of burning a disc does not begin, or it stops before completion Be sure that all other programs are closed. ● Turn off Sleep mode. ● Be sure that you are using the right kind of disc for your drive. ●...

  • Page 90: Appendix C Electrostatic Discharge

    Before handling components, discharge static electricity by touching an unpainted metal surface ● of the component. If you remove a component, place it in an electrostatic-safe container. ● If you need more information about static electricity or assistance with component removal or installation, contact HP support. Appendix C Electrostatic discharge...

  • Page 91: Index

    Index Symbols/Numerics BIOS 2-finger click TouchPad gestures determining version 67 Disk Cleanup software 48 downloading an update 67 Disk Defragmenter software 47 2-finger pinch zoom TouchPad updating 67 display image, switching 28 gesture 24 Bluetooth device 15, 20 DisplayPort, connecting 34 Bluetooth label 73 DisplayPort, identifying 12 brightness...
  • Page 92 28 using 28 labels operating environment 74 wireless 29 Bluetooth 73 optical drive 46 HP Client Security 57 Microsoft Certificate of optional external devices, using HP Mobile Broadband, disabled Authenticity 73 regulatory 73 HP Recovery Disc Creator,...
  • Page 93 conserving 40 setup utility options 36 navigating and selecting 65 unresponsive system 36 power button 36 restoring factory settings 66 USB 3.0 charging (powered), power connector, identifying 6, shutdown 36 identifying 12 USB 3.0 port 5, 11 power switch 36 inserting 19 USB cable, connecting 45 power switch, identifying 5...
  • Page 94 wireless controls button 15 operating system 15 wireless key, identifying 29 wireless light 9, 15 wireless network (WLAN) connecting 18 corporate WLAN connection equipment needed 17 functional range 18 public WLAN connection 18 security 18 using 16 WLAN antenna, identifying 6 WLAN device 16, 73 WLAN label 73 writable media 36...

Table of Contents