Sony NW-A25 How To Use Manual page 218

Help Guide
computer.
[253] Troubleshooting
You cannot install software to your computer.
If other software is running, it may interfere with the installation. Be
sure to quit all other software before installing this software.
Particularly, be sure to disconnect from the Internet and quit security
software as it can put a heavy load on the computer.
There may not be enough free space on the hard drive. Check the
amount of free hard drive space required to install the software, and
then delete any unnecessary files.
With a Windows computer, you may not be able to install the software
if your account does not have administrator privileges or if you have
not logged in as a computer administrator. Log in using an account
with administrator privileges or as the computer's administrator.
Furthermore, if two-byte characters are used in the user name, create
a new account using only one-byte characters in the user name.
With a Windows computer, a message dialog may be hidden by the
install screen, making the install process seem stopped. Press and
hold the "Alt" key while pressing the "Tab" key several times. When the
dialog is displayed, follow the instructions in the dialog box.
[254] Troubleshooting
The progress bar on the install screen does not
proceed while installing the software.
Wait until the installation is completed, because it is progressing
properly. Installation may take 30 minutes or more depending on the
computer used.
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Q&A Connection to a Computer
Q&A Connection to a Computer
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08/06/16 16:25